really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
68,807 miles

About These NHTSA Complaints:

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problem #14

Oct 252015

Sebring 6-cyl

  • 190,000 miles
The contact owns a 1997 Chrysler Sebring. While attempting to put on the seat belt, the seat belt did not release and fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.....updated 07/05/16 the consumer stated the solenoid was defective. Updated 07/14/16.

- Sandy, UT, USA

problem #13

Feb 272013


  • 152,000 miles
The contact owns a 1997 Chrysler Sebring. The contact stated that the front driver and passenger side seat belts were locked and could not be released. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was not contacted. The failure and current mileages was approximately 152,000. The VIN was unavailable.

- Portland, OR, USA

problem #12

May 032011


  • 125,000 miles
Seat belts would not "pull out". at first it only happened sporadically and for short duration. Problem occurred more often until belts have not worked at all for past 2-3 weeks.

- Marion, NC, USA

problem #11

Sep 132011


  • 111,300 miles
The contact owns a 1997 Chrysler Sebring convertible. The contact stated that the driver side seat belt remained stuck in the retracted position and he was unable to use the seatbelt. The dealer informed the contact that there were no recalls and offered no further assistance. The manufacturer had not been notified of the failure nor was the vehicle diagnosed or repaired. The current mileage was 111,320 and the approximate failure mileage was 111,300.

- Los Angelos, CA, USA

problem #10

Jun 252011


  • miles
I have a 1997 Chrysler sebring jxi convertible, that the seatbelt are generally useless. Both the passenger and driver seat belts lock and will not retrack, therefore you are not able to use them. This is a safety hazard especially in a convertible. I live in a state where seatbelts are requires, but when they are locked I can not use them. I have not found where the seatbelts have been recalled, shouldn't there be a lifetime guarantee on seatbelts since they are a safety device? I have owned the car for 3 years now and it is an ongoing situation with the most recent being yesterday.

- Denham Springs, LA, USA

problem #9

Oct 152008


  • 120,000 miles
The contact owns a 1997 Chrysler Sebring convertible. The contact stated that the front passenger and driver's side seat belts would not retract. The occupants are insufficiently protected in the event of a crash. The dealer stated that the seat belt timing control module needed to be replaced at the cost of $150. The vehicle has not been repaired. The failure mileage was 120,000 and current mileage was 121,000.

- Greensboro, NC, USA

problem #8

Jan 152008


  • 43,000 miles
The contact owns a 1997 Chrysler Sebring. On three separate occasions within the past year, the seat belts have not worked. The seat belts are currently in a locked position and will not release. The dealer has not been notified. The failure mileage was 43,000.

- Burbank, IL, USA

problem #7

Apr 172008


  • miles
Occasionally, the seatbelt on on my 1997 Chrysler sebring locks up. When it does, it cannot be extended/pulled out. This has happened numerous times. When it happens, both seatbelts freeze, leading to the conclusion that it is an electrical problem. Sometimes, after waiting a half hour or so, the problem corrects itself. In the meantime, unless I have time to wait, I must drive without the safety of my seatbelt, which not only puts my life at risk, but makes me a lawbreaker and potentially liable for a ticket. I have called several chryler dealers, none of whom admits to having heard of the problem and all of whom want to run expensive tests to diagnose the problem. A quick google search shows that many many people have had the exact same problem. It is a potentially life-threatening situation, and we need the government to step in an help us please!

- Modesto, CA, USA

problem #6

Aug 242005


  • Automatic transmission
  • 90,000 miles
The seat belts on drivers and passengers sides do not work properly. The strap will get stuck in the retractor, it will not move. Most of the time on the drivers side it hardly ever works. This started on August 24, 2004. Contacted the dealer they are going to charge to fix it. The consumer thinks that Chrysler should replace the seat belts free of charge.

- Phoenix , AZ, USA

problem #5

May 072005

Sebring 8-cyl

  • Automatic transmission
  • miles
Consumer received recall 04V021000, on March 15, 2005. She had called dealer to arrange for repairs, but they told her to bring the vehicle in at her convenience. The recall work was never performed. On May 7, 2005 she was picking her daughter and while the vehicle was in park it went down a small hill in a parking lot and traveled at least 200-300 feet. The vehicle was also turned off. This happened so fast she could not remember whether the brakes worked at that time. There was a telephone pole that stopped the vehicle. Upon impact, the airbags did not deploy, and the seat belts did not restrain the passengers. The passengers head went through the windshield and her knees hit the dash board. The driver's right rotor cuff and neck were injured. There was $8700 worth of damage to the vehicle, and it was totaled. The manufacturer stated that they could not do anything about it. A inspector from daimler Chrysler inspected vehicle on May 12, 2005 at 2 pm. He never spoke to the consumer, but the manufacturer sent a report.

- Baltimore, MD, USA

problem #4

May 072005

Sebring 8-cyl

  • Automatic transmission
  • 85,000 miles
Was driving at an unknown speed and pulled in front of a bowling alley to pick up another passenger. Turned the engine off with key in ignition, within a matter of seconds the vehicle began to roll forward. The car gained speed and was too quick before the consumer could gain control. The vehicle went down an incline and crashed into a parking lot pole. The air bags did not deploy. Both passenger had seat belts on but passenger seat belt did not remain locked and passenger struck the windshield, this did not unlatch but a great deal slack came from that seat belt. Had received a recall on the transaxles floor shift(no NHTSA recall camp id# available) this recall had not been performed. A inspector from Chrysler came out to impasses vehicle who later noted this incident was not due the recall but consumer does not know how he made this assumption because he just looked at vehicle-the vehicle was locked up at the time. No repairs have been made. Dealer did make aware there was also a recall on throttle as well(no NHTSA recall id at this time.) dealer and Chrysler are unwilling to cover damages as well the recall repair.

- Baltimore, MD, USA

problem #3

Feb 182004

(reported on)


  • 47,000 miles
While driving at 60 mph driver lost control of vehicle and hit a guard rail. Drivers seat belt didn't hold at the chest, but did at the lap. As a result, driver was injured.

- Antioch, CA, USA

problem #2

Jul 122002


  • Automatic transmission
  • miles
Passenger's side seat belt will not release, it sticks, passenger is unable to put seat belt on.contacted dealer.

- Fairfeild, ID, USA

problem #1

Aug 261997

(reported on)


  • miles
When trying to put on seat belts the driver's and passenger's side belts will not come out of the seat belt mechanism.

- Kansasville, WI, USA