10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 35,868 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 1998 Chrysler Sebring. While driving 10 mph in the turn lane, the contact's vehicle was struck by another vehicle crossing in the wrong lane. The passenger side, front fender, and alignment were severely damaged on the contact's vehicle. In addition, the trunk would not open, the doors were not installed correctly, and oil was leaking from holes in the engine. The vehicle has been inspected by five body shops and the dealer. There were no injuries, but a police report was filed. The contact has pictures of the damage. The failure mileage was 89,000 and current mileage was 100,000. Updated 06/07/09 the consumer stated the repair facility did a poor job of fixing the vehicle after an accident. Updated 05/08/09.
- Rockingham, NC, USA
The structure inside of door panel warped between the glass and door panel. Driver's hands were cut on numerous occasions. Driver took vehicle to the dealer for inspection, but mechanic could not duplicate the problem. Stated vehicle was operating as designed.
- Corning, CA, USA
The dealer replaced the driver inside panel, however the problem recurred. The consumer stated the vehicle no longer has a warranty.
- Middleburg Heights, OH, USA
I purchased this car on Nov 2, 2003. When I purchased it, there was a rattling noise when you go over bumps, and also when the car goes up to 70 you could here a grinding like noise in (what I thought was the engine). They told me to go ahead and take the car and they scheduled me for service the following Friday. When I brought the car in, they said they didn't work on Chrysler and sent the car to tuffy. When it was time to pick up the car, the guy tore up the bill of service and said you're all set, so I really don't know what was done. When I asked for a copy he said he didn't have it, but could it order it for me. When I drove home, the rattling noise under the front left side was gone, but when I got off the freeway and tried to make a left turn, the car pulled away in the opposite direction and didn't want to turn. I almost ran into a tree. I called and told them about it, so they had me bring it in that following Monday for service. When I picked it up again, they said they had to replace the bearings, that the bearings were bad. As I drove off the lot and onto the freeway, you could hear a grinding noise under your feet as the wheels turned and also anytime you tried to apply pressure to the brakes, the car would grind like the there was something going on between the wheels, brakes and steering. I waited 3 days to make sure it wasn't just me. But what appeared in the beginning to be a slight grinding when you get up to a certain speed evolved into a problem that was much worse. A problem that you could here more consistently, every time you applied pressure to the brakes, or just sometimes driving along the streets you could hear the grinding in the wheels, like something had rusted or gone bad, which caused the car to drive hard. It took a lot more power to accelerate, so much so that it feels like the overdrive doesn"T work (it takes that much power to get the car going, and it wasn"T that way before.
- Cleveland, OH, USA
Don\\\\\\'t know exact dates but had window trim repaired for leaking on left and right side windows and interior covers under door handles replaced for peeling away under orig. Warranty. Called dealership w/I 10 mos. Because same problems came back and was told that I would be responsible for all costs (including rental car) and then I could submit my claim to see if I would even be reimbursed. Car now has approx. 65,000 miles and took it to be diagnosed since I purchased a 75,000/7 yr. Extended warranty. Paid $75 for diagnoses and approx. $30 for rental car and am still told \\\\\\tough luck\\\\\\ on my repairs and that I am responsible even though they have been repaired previously. Oh, and come to find out if I had been informed correctly the first time that my repairs would have been covered because they are warrantied for twelve months!! of course I relied on an answer from an employee at Chrysler/Jeep in southfield, Michigan and since they misinformed me I am sol. I have also gone \\\\\\'round and \\\\\\'round with chysler customer service and they have been very unhelpful.
- Grosse Ile, MI, USA
The car was involved in an accident at 5400 miles, resulting in extensive damage to the front right side. Since this time, the car will not stay in alignment. The steering knuckle, hub & low control arm were replaced but the right camber was still out. The upper control arm & upper strut bracket was then replaced, but the alignment was still out. Next, the camber was raised but align. Was out. The eng. Cradel and porta-power cradel was loosened to adjust nonadjustable camber/caster and the toe was set. On 10/01/99 the car (13,100 miles) was again returned to repair and they found the right front camber again out of align. On 8/18/00, the car, with 19,300 miles was returned again, with two badly worn front tires (one flat). Again, the car was out of alignment. The manager informed me that these vehicles do not hold an alignment (because they're high performance). Is this alignment problem due to the accident at 5,400 miles, or is it an on-going problem with all Chrysler Sebrings?( dot number: Tire size: P/215 55 )
- Copley, OH, USA
Front end is to low, causing failure.
- Whitter, CA, USA
- Tonawanda, NY, USA