10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 5,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Drivers seat does not latch properly, was taken into dealer and wasn't fixed properly. Rear defrost does not work was taken into dealer and was told that it worked because the light on the switch turns on but it still does not defrost, front brakes make squealing noise must put new brake pads on every 2 months because the rotors get too hot and the pads get glazed, car has been taken in at least twice for each of these and the problems still are not fixed.
- Hammond, IN, USA
The front passenger seat is designed to return to its previously locked position after being folded and moved forward to allow entry/exit of rear passengers. The return to previous locked position is supposed to be done without further disengaging the seat locking lever. Instead, it is necessary to disengage the folding seat lever, fold the seat back to a new position, and then re-engage the seat lock. As the shoulder of the seat belt is anchored to the top of the seat, there will be no seat belt protection should the seat back disengage at a sudden stop. Since the seat back lock mechanism is obviously not working properly according to the owner's manual, the risk of seat back unlocking is seriously increased. By their indifference to my operation of the vehicle despite this defect, the dealer has demonstrated ignorance of the risk just described. In addition, the dealer at first minimized the repair problem. Then failed to repair it. Then ordered "the wrong part". the car is with the dealer today, having informed me that my car is ready to be driven away by me until the new part arrives. The vehicle was delivered in this condition, presumably after a dealer safety inspection. I suggest inspection of Chrysler records for similar complaints.
- Washington, DC, USA
When driving driver' S side seat latch, which holds the seat in the upright position, failed causing the seat to recline in the rest position. Consumer has contacted the dealer, dealer has yet to replace parts.
- Chesapeak, VA, USA
- Harleysville, PA, USA