3.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 39,933 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
- the contact stated that while backing out of a parking space and trying to make a turn at 5 mph heard a pop, then the vehicle would not steer. The vehicle was towed and the driver determined that the tie rod separated into two pieces.
- Indianapolis, IN, USA
The problem to my car happened while it was sitting in the garage. My 2002 Sebring convertible has had a complete failure of the steering rack and tie rods at 28,000+ miles. The car is unsafe to drive. The dealer stated it was $1800. Repair. A call to Chrysler service resulted in am offer to pay for the parts not the $1000. Labor charge. I called back to negotiate this offer. I was promised a call back which I received by voice mail asking me to return the call and stating that was there best offer.. when I attempted to return the call to the person who left the message I was hung up on twice. I am still trying to communicate with Chrysler by phone so far after several hours I am still unsuccessful. After checking on the web I found many incidents of this kind reported by other Sebring owners. Why hasn't there been a recall on this obvious defect that could be life threating? this is a lightly driven car and should not have suffered this type of dangerous failure.
- Bonita Springs, FL, USA
- Barnegat, NJ, USA