5.4
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,230 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
These are safety/defect issues regarding my 2002 Chrysler Sebring engine: I have a 2.7 liter V6 engine and I have recently read about common problems after experiencing a knock in the engine. Just today, I had a mechanic listen to the engine noise and he speculates that it is a rod or rod bearing. This appears to be a symptom of the sludge problem that your web site has documented. I have not yet confronted a Chrysler maintenance rep and would be interested in tactics that have been documented as successful. I have been somewhat regular about oil changes, but I am not the original owner, so would have a problem proving the maintenance intervals. Steering: Last summer I first experienced a problem with the steering tightening. Basically the general feel of the steering was tight and it would not return to a 'home' position after turning. A mechanic estimated that it would take $1500 to replace the rack assembly and the power steering pump. On a hunch, I had the power steering fluid replaced and within a week the steering returned to normal. Around Oct/Nov, the symptoms returned and I had another power steering fluid replacement. This time the symptoms have been intermittent and have not completely disappeared. I have read a few complaints on the internet of other Sebring owners having similar problems.
- Leander, TX, USA
The problem to my car happened while it was sitting in the garage. My 2002 Sebring convertible has had a complete failure of the steering rack and tie rods at 28,000+ miles. The car is unsafe to drive. The dealer stated it was $1800. Repair. A call to Chrysler service resulted in am offer to pay for the parts not the $1000. Labor charge. I called back to negotiate this offer. I was promised a call back which I received by voice mail asking me to return the call and stating that was there best offer.. when I attempted to return the call to the person who left the message I was hung up on twice. I am still trying to communicate with Chrysler by phone so far after several hours I am still unsuccessful. After checking on the web I found many incidents of this kind reported by other Sebring owners. Why hasn't there been a recall on this obvious defect that could be life threating? this is a lightly driven car and should not have suffered this type of dangerous failure.
- Bonita Springs, FL, USA
- Winthrop, MA, USA