10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 32,355 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The air bag light came on and stayed on. Told it was a tensioner switch in the seat belt clip side. They want an over priced $200 to fix this problem. Plus $88 just to diagnose it. I think this was all quite over priced. I will baypass this switch shorting the wires before if I have to pay for something like this. Chrysler should pay for this regardless of in or out of warranty. This was a defective part it was their fault in my opinion.
- Cape Coral, FL, USA
The airbag light on my 2004 Chrysler Sebring convertible came one. Taking it to the dealer, they indicated the driver's side seat belt pre-tensioner needed to be replaced. It had already been replaced once before under warranty. The dealer stated that the car was 3 months out of warranty that it would be my responsibility to replace it. When I balked, the dealer "gave" me the part and charged me for the labor. I followed up with Chrysler indicating that I felt this was a recurring safety related defect and as such, they should fix it for free. I was told that the free part was all the "goodwill" gesture that I would receive. The car currently has less than 14,000 miles on it and a component of the safety restrain system has already failed twice. Chrysler does not seem to be concerned, so I am filing a complaint with the NHTSA as I feel that this is not an isolated occurrence.
- Columbia, SC, USA
: the contact stated while traveling 35 mph, the driver and passenger side air bags did not deploy in a frontal impact crash. There was pre-impact braking. The driver side seat belt did not lock. The driver sustained back injuries and the passenger sustained neck injuries. Updated 11/30/2006 - the rear passenger sustained chest injuries from the seat belt. The consumer feels that the vehicle traction control system and tires did not work properly (Michelin harmony tires)
- York, PA, USA
: the contact stated that while driving 70 mph on the highway, the vehicle was involved in a collision with the guard rail due to an obstruction in the road. The driver and the right rear seat belts failed. Plus, the passenger and driver air bags did not deploy. A police report was filed, and the vehicle was determined to be a total loss. The driver also sustained a shin injury in the accident. Updated 7/18/2006 - the consumer also sustained injuries to her head, hand and neck and back muscle strain.
- Verdi, NV, USA
Dt consumer states the seat belt buckle will break while snapping into the latch. Consumer states the dealer S fixed the seat belt buckles twice. Also when putting on the brakes the back seat is all one piece and it will go forward and will rise up going toward the front seats. Consumer states on the passengers side the air bag cover is warped, and the dealership stated if involved in a car accident the air bag would not deploy. Consumer stated they started noticing these problems on January 16, 2005.
- Apline, GA, USA
- Long Branch, NJ, USA