10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 125,326 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a 2005 Chrysler Sebring that has "sudden acceleration" that happens without warning. On December 30th '13 shortly after I registered the car I was driving off an expressway ramp I felt the car accelerate on it's own - I couldn't stop it. I turned the wheel into a snow bank and shut the car off. The same day on the way home it happened again. I had someone drive it perhaps 50 miles and it didn't happen for him. I drove it a few more weeks, then on February 27, 2014 pulling into a parking space it happened again, I applied my brakes but it wouldn't stop and the snow bank stopped us from going over an embankment. I removed my foot from the brake pedal and the engine continued to race with the wheels still spinning up against the snow bank I then shut the car off. The brakes just won't stop it there is never enough time to put it in neutral. Finally on March 18, 2014 I pulled slowly into a parking spot and the engine revved up so loudly and crossed over a center strip and through bushes into the back of a parked car with no one in it. I have not used the car since this accident. Fortunately my husband was with me each time and we know I handled the situation properly. I am a good driver with no accidents or tickets in over 40 years. Every day I drive either a handicap van or a three quarter ton crew cab pickup, I've never had problems before this car. I also have a surcharge on my auto insurance for the next few years. I contacted Chrysler and they had someone look at it. I had the car towed to and from the Chrysler dealership. The engineer said, he drove it seven miles (big deal perhaps he should have parked it a few times). I received a letter saying (see below) that the car was okay. That was it! no satisfaction at all. In the meantime we have found on the internet other people are having the same problem.
- Charlton, MA, USA
The contact owns a 2005 Chrysler Sebring. The contact stated that the vehicle stalled. The contact inspected the fuel pump and found that a connector adapter was burnt. The contact personally replaced the connector on the fuel pump and the failure was resolved. The contact was able to drive vehicle. The vehicle was not taken to a dealer for diagnostic. The manufacturer was made aware of the failure. The failure mileage was 135,000. The current mileage was 136,000.
- Nampa , ID, USA
- Childs, PA, USA