The clockspring has failed in my 1996 Chrysler Town & Country rendering the air bag useless, the horn useless and the cruise control useless. I am scared to use this vehicle to Transport my family.

- Mathews, VA, USA

Clockspring replacement. After the consumer paid for the repairs, he received a recall letter in the mail regarding the clock spring and is now requesting reimbursement. The radio was inoperative.

- Charlotte, NC, USA

My 1996 Chrysler Town & Country minivan has a faulty clockspring assembly. My airbag warning light lamp is on and my cruise control and horn do not work. In regards to the National Highway Traffic Safety Administration investigation of this problem, will Chrysler be obligated to recall and fix these defect before accidents and possible fatalities occur?

- Strongsville, OH, USA

While vehicle was parked dual airbags deployed inadvertently.

- Lodi, CA, USA

Consumer requesting reimbursement for clock spring purchased for vehicle before recall was released.

- Downers Grove, IL, USA

The "clock spring" should be covered, but manufacturer says they won't warranty it. Inspite of service contract. *** dims 11 IVOQ entry posted after 12/12/02 cut-over to artemis****755758.

- Rockford, IL, USA

While sitting at an intersection another vehicle rear end into his vehicle. The airbags didn't deploy at all and the dealership is aware of the problem.

- Pitt, PA, USA

Consumer states that airbag light has illuminated. Took to dealer and dealer stated clock spring needs replacing. Consumer feels airbag may not deploy.

- Grosse Pointe Park, MI, USA

Vehicle was involved in a rear end collision at 45 mph or less and neither air bag deployed. Dealer and manufacturer have not been notified at this time. Feel free to provide any further information.

- Michigan City, IN, USA

While traveling on highway and without prior warning there was a small collision. Upon impact, airbags didn't deploy.dealership is aware of problem.

- Schenectady, NY, USA

The vehicle was involved in a frontal collision, and the air bags did not deploy. The consumer was injured.

- Warminster, PA, USA

Consumer was traveling 55mph and another vehicle cut in front, causing a head on collision. Front airbags didn't deploy. Consumer and passenger sustained major injuries. Both vehicles were totaled. Weeks before accident, consumer had been back and forth complaining that airbag light was going on and off, and horn stopped working. Dealer didn't have a remedy as to why the ABS light was coming off.

- Nashville, TN, USA

Clockspring ribbon wire broke disabling both front air bags, the horn and the cruise control. Clockspring ribbon conductors both severed and shorted to each other. Disassembly of mechanism found that ribbon wire was stuck together and not able to flex and rotate with steel wheel rotation. It appears that the lubricant used in the clockspring assembly degraded and glued the ribbon together. Free end of ribbon flexed back and forth during steering wheel movement until it folded over on itself (180 degree fold) and eventually failed. Vehicle operated in phoenix, Arizona for the past four years. Extreme summer heat may have caused lubricant breakdown.

- Scottsdale, AZ, USA

Airbags light stayed on, and was informed that in event ofan accident airbags will not deploy. Cause is unknown.

- Clinton, MD, USA

Violent deployment of passenger's air bag, during a frontal collision, impact 12:00, speed 30 mph, resulting in eye injury to 9-year old child.

- Bethesda, MD, USA

False deployment/violent deployment of driver's air bag during a frontal collision, impact 12:00, speed 30 mph.

- Bethesda, MD, USA