7.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,895 miles

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problem #19

Jun 102004

Town & Country 6-cyl

  • 131,000 miles
While driving the transmission failed and the vehicle was unable to shift gears. Transmission was replaced twice, however the problem recurred. The horn airbag and cruise control have been replaced. The vehicle had brake problems. The dealer determined that the front brakes were at 45% but the rear brakes were at 70%. the dealer cleaned and adjusted the brakes. The A/C failed, the dealer replaced the fan module. The power door locks failed. The cd player doesn't work. The low beam head lights do not provide enough light therefore the consumer has to leave the high beams on to see. This problem has been checked three times but the dealer said they seem correct. The passenger seat broke. The starter failed and as a result the vehicle would not start. The steering pump failed and as a result the steering wheel became tight when making turns. The rear heater lines were leaking. The water pump leaked.

- Waconia, MN, USA

problem #18

Jul 032002

Town & Country

  • miles
While driving belt tensioner broke off, unable to steer vehicle. Contacted dealer.

- Aurora, OH, USA

problem #17

Jul 232000

Town & Country

  • Automatic transmission
  • miles
While traveling over a puddle of water consumer lost power steering, dealer has been notified. The loss of steering occured twice and the dealer indicated the steering problem was due to the A/C belt failure and failure to install special bracket by the manufacturer.

- Roanoke, VA, USA

problem #16

Aug 062001

Town & Country

  • miles
There are some problems with steering. When taken vehicle to dealer, dealer noted that serpentine belt and steering belt tensioner are defective.

- Scarsdale, NY, USA

problem #15

Oct 262000

Town & Country

  • miles
Idler pully broke, lost power steering, cooling, also broke pulley on power steering pump. $500.

- W. Columbia, SC, USA

problem #14

Sep 302000

(reported on)

Town & Country

  • miles
At 20K and 40K miles I experienced a loss of steering when cornering on wet pavement. The steering would seize while in the turn so I was not allowed to straighten the wheels. Fortunately I was not in a high traffic area when this occured and I was able to avoid a collision. On both instances I immediately went to my Chrysler dealer. They initially replaced the tensioner which did not correct the problem. When they replaced the power steering belt it corrected the problem for 20K miles. At 40K miles they once again replaced the tensioner thinking it would cure the problem but they needed to replace the belt again as well. Now I expect to have this problem every 20K miles as it seems to be a design problem. The power steering unit is located beside the right front wheel and appears to be prone to water problems. When I asked Chrysler who was going to pay for these repairs every 20K miles for the life of the vehicle they told me to take it to my dealer and he would take into consideration mileage and warranty to make that decision. They implied that I am the only person that has had this problem. I feel it is a design problem. If this is the case then I certainly shouldn't be the only person experiencing difficulties.

- Westbrook, CT, USA

problem #13

Jul 262000

Town & Country

  • Automatic transmission
  • miles
While driving spring idle arm broke which caused the power steering pulley to break, resulting in loss of steering control.

- Herman, TN, USA

problem #12

Apr 042000

Town & Country

  • miles
Loss of power steering. Almost impossible for a woman to turn. Loud noise. Chrysler replaced belt tensioner and bracket drive belt.

- Kendall Pk., NJ, USA

problem #11

Apr 042000

Town & Country

  • miles
Loss of power steering. Almost impossible for a woman to turn. Loud noise. Chrysler replaced belt tensioner and bracket drive belt.

- Kendall Pk., NJ, USA

problem #10

May 241999

Town & Country

  • miles
Defective power steering tensioner broke, causing loss of unexpected power steering while driving, which may have caused a crash.

- The Colony, TX, USA

problem #9

May 031999

(reported on)

Town & Country

  • miles
Parts began to fly from the engine compartment while being driven and there was a loss of power steering in the vehicle, along with loud noises from the parts coming loose. Mechanic said the power steering tensioner belt needed to be replaced.

- Creve Coeur, MO, USA

problem #8

Apr 151999

Town & Country

  • miles
Serpentine belt and power steering pulley broke resulting in loss of power steering while driving.

- Winnetka, IL, USA

problem #7

Jul 211997

Town & Country

  • Automatic transmission
  • miles
Power steering pump pulley snapped off.

- Staten Isl, NY, USA

problem #6

Mar 231999

Town & Country

  • miles
Power steering belt tensioner failed catastrophically, resulting in loss of power steering and control of vehicle.

- Aurora, IL, USA

problem #5

Apr 011998

Town & Country

  • miles
Power steering fails due to slipping belts during low speed turns with A/C running.

- Dayton, TN, USA

problem #4

Jun 251998

Town & Country

  • miles
Belt tensioner on steering went out. Second (2nd) time it happened. Driving 35mph at time. Had no control. Stopped vehicle. Had it towed to dealer 1st time & 2nd time went out. It recovered itself & then went out again.

- Colonial Heights, VA, USA

problem #3

Nov 081997

Town & Country

  • miles
The design of the power steering system malfunctioned when water got into the power steering belts, causing loss of steering control; and may result in accident. Once the belt dries, the power steering is functional. Dealer cannot determine problem.

- Alexandria, VA, USA

problem #2

Jul 161997

Town & Country

  • Automatic transmission
  • miles
When driving through a puddle of water, the vehicle will lose power steering for about a minute or two, then the power is restored. Service manager is aware of this problem with the power steering belts.

- Thorndale, PA, USA

problem #1

May 081997

Town & Country

  • Automatic transmission
  • miles
While driving at 10-15 mph steering belt tensioner came apart suddenly, resulting in loss of steering control. Also water pump broke.

- St.Paul, MN, USA