5.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,790 miles

About These NHTSA Complaints:

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problem #15

Dec 182013

Town & Country 6-cyl

  • Automatic transmission
  • 118,000 miles
The contact owns a 1998 Chrysler Town and country. The contact stated that while starting the ignition, the air bag warning indicator remained illuminated. The failure recurred when driving various speeds. Additionally, the horn and cruise control became inoperable. The vehicle was taken to an authorized dealer. There was a recall associated with the failure under NHTSA campaign id number 04V480000 (air bags) however, the contact's VIN was not included. The vehicle was not repaired. The contact was notified of the problem. The approximate failure mileage was 118,000. Updated 05/19/14 MA the consumer repaired the clockspring. The consumer stated the failures all occurred before 118,000. The vehicle needed to be repaired when it was purchased. Updated 06/04/2014

- Northville, MI, USA

problem #14

Oct 102003

Town & Country 6-cyl

  • Automatic transmission
  • 50,853 miles
Airbag light stays on. Horn doesn't work. Told by Chrysler that the car is not among the cars recalled for clock spring failure.

- Morton Grove, IL, USA

problem #13

Sep 152003

Town & Country

  • miles
Clockspring failed, causing air bags and horn to malfunction.

- Grand Prairie, TX, USA

problem #12

May 202003

Town & Country

  • miles
Had problems with the horn and speed control worked intermittently.

- Southfield, MI, USA

problem #11

Jan 182003

(reported on)

Town & Country

  • 68,000 miles
Cruise control does not work at all. The horn works but not when you need it, and you have to move around on the horn area to find a spot that will work. **dimsii IVOQ entry posted after 12/12/02 cut over to artemis**770860

- Keller, TX, USA

problem #10

Nov 012002

Town & Country

  • miles
Consumer states that while driving and no warning the horn will operate intermittently and the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. Dealer notified

- Port Saint Lucie, FL, USA

problem #9

Jul 122002

Town & Country

  • miles
Air bag sensor light came on and stayed on. Also, horn and cruise control were inoperative.

- Guysville, OH, USA

problem #8

Jan 072002

(reported on)

Town & Country

  • miles
Recently, my air bag light went on and is now illuminated continuously. Simultaneous to this, the horn stopped working. I have seen on the internet where others have had similar problems. Apparantly, it is a defective "clock-spring" device. This is a serious manufacturers' defect which renders the horn and the air bag useless. The vehicle cannot be driven nor will it pass inspection. What can I do to have Chrysler repair rthe defect? thnak you.

- New Providence, NJ, USA

problem #7

Nov 152001

Town & Country 4WD

  • miles
Air bag failure due to broken spring coil wiring assembly. Vehicle horn also failed. Internet search shows this to be a very common failure in Chrysler minivans.

- Minnetonka, MN, USA

problem #6

Aug 012001

Town & Country

  • Automatic transmission
  • miles
Airbag light came on, and horn stopped working.

- Fort Eustis, VA, USA

problem #5

Jun 012001

Town & Country

  • Automatic transmission
  • miles
Air bag light started flashing on and off while cruise control failed to engage or operate properly. Also, cigarette lighter recepticle failed to operate. The dealership has not examined vehicle to determine a cause for these problems. Consumer states horn is inoperable for the second time now. Ignition switch failed and was replaced.

- Country Club Hills, IL, USA

problem #4

May 052001

Town & Country

  • Automatic transmission
  • miles
Air bag light has come on and will not go off also, the cruise control and the horn assembly is inoperable. Consumer has not taken vehicle in to dealership to be examined. Consumer states the horn went out, as well as the steering column which locked and vehicle had to be towed into dealership and the parts had to be replaced, also the cigarette lighter does not work.

- Country Club Hills, IL, USA

problem #3

Nov 012000

Town & Country

  • Automatic transmission
  • miles
While traveling air bag indicator light was flashing, there was no horn, and there was a loss of cruise control. Technician stated that clock spring needed to be replaced. Dealer replaced clock spring.

- Layton, UT, USA

problem #2

Mar 202001

(reported on)

Town & Country

  • Automatic transmission
  • miles
Defective clock spring caused problems within steering and cruise control operations. It can also effect horn and airbag light. The clock spring failed prematurly resulting in air bag and the cruise control failure.

- Paducah, TX, USA

problem #1

Jan 102001

Town & Country

  • miles
Drivers side air bag has failed to energize and airbag light remains on. Also vehicle's horn in steering column does not work. Additionally, cruise control does not work.

- Houston, TX, USA