10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 43,375 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Consumer's vehicle was going through a stop sign when all of a sudden another vehicle struck it from the front. Upon impact, air bags did not deploy.
- Midlothian, VA, USA
No accident, crash, or injury. My air bag clock spring failed and my air bag warning light illuminated. I'm told by the dealer that my air bag will now not work (also my cruise control & steering wheel radio controls are not funtional). This is a serious safety issue & I am getting it repaired quickly at a cost of over $220. This should be paid for by daimler Chrysler!.
- Ludlow, MA, USA
Air bag indicator light is on constantly, horn doesn't work, stereo controls on steering wheel don't work, cruise control doesn't work. I'm afraid airbag won't deploy on accident and I can't honk my horn if immediate problem arises.
- Clovis, CA, USA
Air bag sensor light stayed on. Consumer was concerned that the air bag would not deploy upon impact. A recall was issued, however this vehicle was not covered under the recall due to VIN. The clockspring assembly failed. The air bag warning light remained on, the horn would not operate, the cruise control and radio on the steering wheel did not work.
- Solvang, CA, USA
The air bag warning light illuminated while driving. This was due to a failure in the clockspring. A recall was issued # 02V293000, however this vehicle was not included in the recall due to VIN. Also the cruise control doesn't work, possibly due to the inoperative air bag.
- Columbia, SC, USA
A recall was issued on November 4, 2002 for Chrysler Town and country mini vans 1996-1998 model years. Situation: The clockspring on about 1,475,000 of the affected vehicles may lose the electrical connection to the steering wheel mounted electrical components. [NHTSA recall no. 02V293/DaimlerChrysler recall no. B24] my 1999 Town and country mini van has the same exact problem. This poses a serious problem for me and my family's safety. I don't understand why my van is not covered. It is only logical that other year vans even newer than the recall years be covered. Mine was built 6 months after recall end. Considering the recall of over 1.5 million other units. It only makes sense that the 1999 model year was also put together wrong also. I have written to daimler Chrysler but was turned down by: Andrew miller senior staff representative DaimlerChrysler customer assistance center he gave me the typle corporate reply in trying to get off the hook. Is there anyting you can do?
- Brockton, MA, USA
The owner noticed the air bag warning light illuminated and the horn malfunctioned, the dealership replaced the clock spring, which was recalled, however the consumer's vehicle identification number did not apply. Recall #02V293000. The cruise control and the radio control were also affected by the clockspring, which was recalled on the 1996-98 Town and country vehicle's. scc
- Fishkill, NY, USA
The airbag light illuminated while driving. Now the cruise control, radio, horn and the functions on the steering wheel are inoperative. The cause of this problem is unknown. The mechanic stated that the clockspring was bad. The was a recall for the 1996-98 models. The consumer found that six other same make/models have experienced the same problem with the 99 model and felt that this model should be included in the recall. Recall#02V293000 scc
- Filer City, NC, USA
Consumer states that vehicle's airbag sensor light continues to stay on and horn dosen't work. Dealer notified. Please provide additional information.
- Boxborough, MA, USA
Consumer hit another vehicle while driving between 25-30 mph, front crash at an angle. Airbags did not deploy, $ $4135.51 damage to vehicle.
- Milwaukee, IL, USA
Vehicle rear ended another vehicle at about 35mph and neither driver's or passenger's side airbag deployed. Chrysler is going to investigate.
- Reedsville, PA, USA
- Arch Cape, OR, USA