10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 51,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unknown. The contact had not experienced a failure.
- Shelbyville, IN, USA
I started hearing a clicking noise on turning steering wheel on the 1999 Chrysler Town & Country. Dealer inspected it and stated that clockspring malfunctioned and it needed to be replaced under lifetime warranty. On the day of scheduled repair stated that air bags malfunctioned, should start before they will replace clockspring. I am now intermittently hearing a chime sound on turning the wheel. I am worried about safety of vehicle and risk of injuries in view of potential airbag malfunction. I think that Chrysler' S approach to this problem is putting mine and my family's life at risk.
- Springfield, IL, USA
1999 Chrysler Town & Country experienced mechanical failure.** answer required***. the spring which held the latch for the tilt steering in place failed. The consumer had to push the latch forward to engage it because the spring would not into engagement. The consumer believed the tilt wheel latch may have been damaged or not re-assembled correctly when he had the recall repair done regarding the clockspring.
- Fallbrook, CA, USA
1999 Chrysler minivan defective air bag equipment. ** answer required***. one week prior to receiving the recall on the air bag clockspring the consumer was involved in an accident in which the driver's side air bag did not deploy. The driver sustained substantial injuries.
- San Jose , CA, USA
Recall 04V480000/air bag clock spring: Since this recall repair was made the horn continuously goes off while driving.
- Nutley, NJ, USA
Received recall notice for clock spring. Replaced clock spring. Recall# 04V480000.
- Simpsonville, SC, USA
Consumer received two recall letters from Chrysler concerning the clock spring. When he took vehicle to redlands auto center where the vehicle was purchased, they refused to service vehicle. Recall repairs were not performed.
- Rialto, CA, USA
Air bag light stays on, the cruise system and horn is not working.
- Rockville, MD, USA
Air bag light stays on for 5-6 months, later cruise control & horn in steering wheel quit working. Took vehicle to body shop and they said clock spring had failed and needed replaced.
- Goodrich, TX, USA
While driving horn faild and the air bag warning light illuminated. Dealership was notified, but did not resolve the problem. The dealership indicated tha teh clockspring was defective. A recall was issued by the manufacturer on 1996-1998 mobels, but not the 1999 model. The dealer replaced the clockspring but would not provide any financial assistance.
- East Earl, PA, USA
Engine warning light, horn, and radio controls on the steering wheel failed. After investigation by Chrysler mechanics they found that the clock spring failed and was also informed that incase of an accident that the air bags might not deploy. Had the problem fixed, then saw that the 96 - 98 models have a recall for the failing clock spring.
- Cincinnati, OH, USA
The clock spring mechanism in my 1999 Chrysler T&C caused the airbag warning light to illuminate; other items in the steering wheel area do not work- 1) cruise control, 2) radio volume and station control, 3) horn
- Chalfont, PA, USA
Horn, cruise control, steering wheel stereo controls & air bag not working. Possibly related to clockspring failure.
- Columbia, MD, USA
The airbag warning light comes on frequently, indicating the airbags are not working. Dealer says the unit has a faulty clock spring. The clock spring was recalled for models up to 1998. There has been no recall for 1999 or later. I have a 1999. I believe the airbag's clock spring should be replaced by Chrysler.
- Oakton, VA, USA
When driving at any speed air bag warning ligt appeared on the dashboard. Consumer took the vehicle to the dealership for inspection, an D mechanic was unable to duplicate the problem.
- Tucson, AZ, USA
When driving at any speed air bag warning light appeared on the dashboard. Consumer took the vehicle to the dealership for inspection, and mechanic determined that clockspring failed.
- Pasadena, CA, USA
When driving at an undetermined speed air bag warning light appear on the dashboard. Consumer took the vehicle to the dealership for inspection, and mechanic determined that clock spring failed.
- Moultrie, GA, USA
When driving at an undetermined speed air bag warning light appeared on the dashboard. Consumer informed the dealer about this issue, and mechanic determined that clock spring failed.
- Pella, IA, USA
Air bag lamp lighted up in dashboard simultaneously losing horn and cruise control. Ar involved: Chrysler Town & Country lxi, 1999.
- Gaithersburg, MD, USA
- Plymouth, MA, USA