10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 26,887 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
There is not a locking mechanism to putting the car in gear while depressing the brake. I noticed it by accident one day while I was cleaning it and accidentally pulled it into gear. Not only is this a major safety concern but is also a theft issue. Chrysler really needs to step up to the plate with some of the major safety issues with this vehicle!
- Sicklerville, NJ, USA
I purchased the vehicle on July 14, 2005. When the weather turned colder, I would back the vehicle out of my driveway and it would fail to engage into drive for 25 to 30 seconds. At times it would also fail to engage after making a full stop. I believed this to be a dangerous problem. When I took it to the dealer, I was told they were using a "new and improved fluid". there was nothing they could do to remedy the situation. The service manager told me it happens on his new car also. If what he says is true I can't believe there aren't many thousands of complaints. What can I do about this dangerous situation? I used a November date as the incident date, but it happens many times.
- Millville, NJ, USA
I was vacuuming my 1999 Chrysler Town & Country van before church when my 1 year old son pulled the shifter out of park and the van rolled down our driveway. The drivers door struck a tree causing $1800 damage. The keys to the van were in my pocket. Chrysler was contacted and sent an investigator out to determine what had occurred. I never received a copy of the investigation and contacted Chrysler to obtain a copy and was told by them that I would need a court subpoena to have a copy sent to me. My van taken to the local dealer by the Chrysler investigator to determine what was wrong. I was not given a copy of what they found and Chrysler would not send one as well without a subpoena. While the van was at the body shop, I noticed that nothing was done to correct the fact that the van can be taken out of park without keys in the ignition. Chrysler had the opportunity to fix this while they were doing their investigation and did nothing.
- Waterloo, IA, USA
The vehicle is a 1999 Chrysler Town & Country LX. Consumer took vehicle to tanner motors Dodge Chrysler Plymouth and Jeep 703 Washington St. P.O. Box 484 brainerd, Minnesota 56401 ph. No. 218-829-3597 on 6-23-05 because transmission broke. He picked it back up from dealer on 6-24-05, and on 7-11-05 the transmission exploded because of the drive train pin broke. At the time that transmission exploded there were 5 passengers in the vehicle. However, there were no injuries. Consumer stated that at least 80 percent of the pin broke. Consumer kept the pin. When the consumer contacted tanner motors he talked to a mechanic, who he told him that there was a known problem with 1997-1999. Models. When consumer asked for some kind of compensation mechanic told him he would have to consult the manager. As of now no one has gotten back with the consumer, who contacted the better business bureau. Consumer has not contacted the manufacturer. Consumer has hadrecall repairs done NHTSA recall. 00V268000 on 5-6-04 for the nitrole rubber O-ring, invoice no.chcs168552, job 3 14chzz1. This was done at consumer' S expense, and he was not informed that it was included in a recall. Consumer purchased vehcile used, it had 70,000 miles on it.
- Motley, MN, USA
I was cleaning out my van on Friday, February 4, 2005 after work while my 3 kids played outside. My van started rolling backward down the driveway (in park, car off, key out of ignition enough so it wouldn't beep at me) my 8 year old daughter had been sitting in the driveway behind my van drawing with sidewalk chalk. She had gotten up to get something out of her dad's car just in time to avoid being run over. My passenger door was open and so was his so they collided as my van rolled backwards down the drive. I hopped in the van and tried to apply the brake, but the only thing that stopped my van from rolling in to the road was his car. They "locked" together. I contacted Chrysler and they did send an inspector out, but a couple weeks later denied any responsibility. I am very thankful that my daughter was not behind my van and hurt or killed by this freak accident, but needed to record this incident in case others have similar problems.
- Columbus, IN, USA
Transmission needed to be rebuilt at 60,000 miles because the service engine light came on while driving, and the transmission stayed in first gear only.
- Cohoes, NY, USA
Vehicle shifts from drive to neutral while moving.
- Monroeville, PA, USA
At 68,000 miles jerks harshly down shifting at low speeds. Upon removing pan, metal pieces in pan. Towing to transmission shop with expected rebuild required.
- Chattanooga, TN, USA
When going up hill (driveway) vehicle does not pull like normal, it hesitates and stutters. I must put it into low in order to pull the hill. Also, when reversing vehicle vibrates and moves very slowly. Vehicle drives fine in normal conditions, the only problem is pulling up hill after a stop and reversing at any time.
- Lithonia, GA, USA
When consumer attempted to move or pull into traffic, the vehicle hesitated, and at times the vehicle did not go into reverse.
- Foster City, CA, USA
Vehicle accelerates making it hard for consumer to regain control to decelerate. Dealer has been notified.
- West Hills, CA, USA
Following a routine oil change service by a sears auto center my transmission began to malfunction. I checked the fluid level and found it over-filled by over a pint. I pulled the excess out to get it to the proper level. When it continued to get worse I took it to the dealer. They found particles in the pan and said the transmission had to be replaced. Ts in talking to the sears auto center about the issue, it was revealed they do not even carry the proper atf (atf+3 or +4) for Chrysler transmissions. Obviously, when they "topped it off" they used dexron/mercon. Curious if sears auto centers generally did the same, I checked with another center and found the same procedure (I.e. using the wrong fluid) to be in place, although their service manual specs tell them to use only atf +3 in that Chrysler transmission. It appears this may be a larger problem than local and could have contributed significantly to the poor record of Chrysler transmissions in recent years. It is hard to believe this has not surfaced (or made public) by either sears or Chrysler.
- Dahlonega, GA, USA
No summary listed for above vehicle.
- Dallas, TX, USA
While driving 10 mph there was a loud noise coming from under the hood and vehicle started to slow down. Vehicle was towed to dealer, the transmission needs to be replaced.
- Bloomfield Hills, MI, USA
On three occasions, once sitting still, second backing, third at 55 mph, transmission slipped into neutral.
- Lynn Haven, FL, USA
Within a few months of buying this vehicle brand new a loud noise developed while steering at low speeds that was later ascribed to a loose belt. A few months later, while spouse was driving at approx 45-50 mph, the speedometer went dead and the transmission got stuck in 2nd or 3rd gear. The vehicle slowed down and would not go much faster than about 35 mph. This was latter determined to be due to some faulty sensor. Just a few months after that, with the vehicle barely 2 years old, the battery went dead for no apparent reason. New battery was needed. Now I have this humming noise in the rear brakes with barely 31K miles on the vehicle. What's next? this thing (so-called vehicle) has already cost us much lost time (taking it to the dealer) and the associated money in lost wages!
- Katy, TX, USA
Child placed van in drive by falling on gear shift, van crashed into garage wall.
- Goshen, IN, USA
This van is very unsafe I need help
- Saratoga, CA, USA
Transmission failed. Nlm
- Fayettevil, NC, USA
- Bonaire, GA, USA