10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,857 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

Apr 202004

Town & Country

  • Automatic transmission
  • miles
Transmission can be shifted out of park without foot on pedal or keys in ignition. Extremely dangerous.

- Portland, OR, USA

problem #13

Apr 022004

Town & Country 6-cyl

  • Automatic transmission
  • 26,000 miles
Vehicle was shifted from park into drive without stepping on brake pedal. Anti-theft device was still engaged on brake pedal preventing driver from stopping at red light at intersection. In a panic, to prevent collision with other cars, driver veered off road and side swiped commercial building to stop car.

- Rego Park, NY, USA

problem #12

Apr 232002

Town & Country

  • Automatic transmission
  • miles
Consumer can change gears without pressing on brakes, and could cause a child to flip it back and forth while consumer is driving. Cause unknown. Dealer notified.

- Asland, MA, USA

problem #11

Mar 272002

Town & Country

  • Automatic transmission
  • miles
Consumer stated 20 month old child was able to to pull on gear shift lever into reverse without feet on brakes. Vehicle backed into another vehicle. Nlm

- New Milford, NJ, USA

problem #10

Feb 222002

Town & Country

  • Automatic transmission
  • miles
While traveling on the highway at 70 mph, transmission went from drive to neutral without prior warning. Second time the same problem occurred while traveling 55 mph. Dealer could not duplicate the problem.

- Franklin, MA, USA

problem #9

Aug 302001

(reported on)

Town & Country

  • miles
3 year old was able to put vehicle in reverse without applying brakes which resulted in vehicle hitting a parked car.

- Ligonier, PA, USA

problem #8

Jun 012000

Town & Country

  • Automatic transmission
  • miles
Intermittently while pulling out gear shift will move by itself into neutral or in reverse. Consumer has taken vehicle to dealer 3 times, and performed diagnostic test, but no codes were found. Vehicle checks out normal, could not duplicate defect. Consumer states while vehicle is on and after shifting from park to drive, the vehicle will move into neutral or reverse on its own, this usually happens after driving approximately 1000-2000 miles, on one occasion while pulling out of a parking space, consumer put vehicle in drive and vehicle began to move backwards instead of forwards, dealer will be installing a co-Pilot to help determine the cause of the problem.

- Ida, MI, USA

problem #7

Jul 282001

Town & Country

  • Automatic transmission
  • miles
Vehicle was turned on when consumer got out to take luggage from trunk. 3 year old child hopped in front seat, put vehicle in reverse and almost killed 6 children standing behind vehicle. Manufacturer stated there was no way for them to add a lock to vehicle. Same incident happened again 1 month ago prior to this incident.

- Chicago, IL, USA

problem #6

Nov 012000

Town & Country

  • Automatic transmission
  • miles
Gears can be changed without foot on brake.

- Hot Springs, AR, USA

problem #5

May 092001

(reported on)

Town & Country

  • miles
Consumer believes that vehicle was designed poorly, she has concerns with vehicle not being equipped with a brake shift interlock, however the brand new models do contain this feature and consumer feels that the model she has as well as others should be recalled.

- Algonquin, IL, USA

problem #4

Apr 032001

Town & Country

  • Automatic transmission
  • miles
Vehicle fails to have a brake lock entry with key in ignition. A 3 year old hit shift lever and vehicle started to roll backwards. Vehicle was not turned on at the time, but key was in ignition.

- Batavia, OH, USA

problem #3

Apr 112000

Town & Country

  • Automatic transmission
  • miles
Transmission interlock system was not made with 2000 Town and country van, and child was able to put car in drive without pressing brakes down. Dealer refuses to install this feature.

- Canal Windchester, OH, USA

problem #2

Apr 112000

Town & Country

  • Automatic transmission
  • miles
Most 2000 vehicles come with transmission interlock system. With this system, only way to put car in gear is to press brakes. Consumer indicated that his vehicle didn't come with transmission interlock system. His child put car in gear, and car rolled down driveway on two occasions. Front brakes pulsate when applied, deale replaced front rotors. The first incident where child shifted vehicle intor everse, there was damage to the vehicle and to the consumers home, consumer traded in the 2000 for a 2001 because it came equipped with the interlock system, consumer wants Chrysler to reimburse him for the difference he had to pay.

- Canal Windchester, OH, USA

problem #1

Aug 012000

Town & Country

  • Automatic transmission
  • miles
Vehicle was parked with motor running, and 1 1/2 year old child reached over and put vehicle in reverse and vehicle moved. Consumer's foot was not on brake.

- Tellford, PA, USA