The contact owns a 2001 Chrysler Town & Country. The contact stated that condensation from the instrument control panel air conditioning ducts fell through the vent on top of the radio and caused a short circuit which subsequently sent direct current to the rear speakers. He notified the manufacturer in reference to recall # 04V531000, equipment, electrical radio, tape deck and cd. The manufacturer confirmed that since his vehicle identification number was excluded from the recall, he was ineligible for a free remedy. No repairs have been made. The failure and current mileages were 89000. Updated 4/30/10 updated 08/24/10

- Santa Rosa, FL, USA

The contact owns a 2001 Chrysler Town and country. The contact stated that the speakers in her vehicle shorted out. She took the vehicle to the dealer and was informed that the radio was not working; however, she was able to change stations and use other functions. The contact could not hear because of the speakers. The dealer stated that she would have to pay $500 for a new radio. The manufacturer stated that her VIN was not included in NHTSA campaign id number 04V531000 (equipment:electrical:radio/tape deck/cd etc.). the current mileage was approximately 81,400 and failure mileage was approximately 78,000. Updated 09/24/08. Update 09/30/08.

- Annapolis , MD, USA

Many electrical problems, windows don't go up and down, radio and cd player does not work, fan on the heater does not come on at times, heated seats do not work, sliding door has come open while driving (very dangerous if you have kids). Popping noise in the front suspension. Still does it after being worked on.

- Steamboat Rock, IA, USA

The contact states there is a NHTSA recall campaign id 04V531000 concerning the equipment:electrical:radio/tape deck/cd etc. This vehicle is experiencing the same problems as indicated in the recall, but is not included in the recall due to VIN. Updated 12/27/05.

- Allison Park, PA, USA

Consumer concerned about recall for 2001 Chrysler Town and country limited 2 min-vans. The consumer stated the stations on the radio could not be changed and the sound could not be controlled. The consumer was told his vehicle was not included in the recall.

- Leesburg, FL, USA

When the radio is in use consumer would smell smoke coming from the radio. Dealership was notified, but did not resolved the problem. The radio was replaced at the owner's expense.

- South Elgin, IL, USA

Re: NHTSA campaign id# 04V531000, recall date: 11/01/2004 Chrysler Town and country van radio recall. Have had 2 radios in my van short circuit, the most recent one on 12/27/04. I asked Chrysler to replace it at the dealership, their customer care line and an escalation line, and have boon told they will not replace it under the warranty, and that my mileage of 64,000 is too high to warrant a replacement - of a radio. I am aware of the recall notice, and was told my VIN# 2C8gp641R265979 is not included in the recall. I believe my VIN# should be included in the recall as the van exhibits the exact issue that has been described in the recall notice. I was told to file a complaint with your organization to help resolve this issue. Please let me know what further action is required, thanks.

- Charlotte, NC, USA