Along with the many others that I have read about, I too have experienced the loss of coolant from a poorly designed and protected coolant tube made of poor quality, non-rustprotected, sheetmetal that runs under the car to deliver coolant to the rear seat heating core. I guess I am lucky, as mine took 6 years to fail and be replaced by an aluminum, non-corrosive or rusting replacement tube at the cost of $448. It would only make common sense that this part be recalled by Chrysler and replaced for free due to their negligence in design and lack of thought of cars that reside in areas of the country that corrosive elements are used in the winter to make roads safer to remove ice. They just won't face up to the fact it was a very poor design to use low quality metal that will rust out. I have been a Chrysler customer since the 1970's (71 duster, 86 dodger lancer ES, 90 lebaron convert, 91 Plymouth Voyager, 96 Dodge Caravan ES, 98 sebring convert, 01 Town & Country, 03 sebring convert) and this will be my last Chrysler as I am ready to replace my 01 T&C, but I have seen quality and care of loyal customers seriously decline since 03. I will replace my T&C with a Honda passport or Hyundai entourage or Buick enclave. When the latest purchaser of Chrysler Corp. Finds out how many customers they have lost due to their attitude toward a former loyal customer base, they too will be selling Chrysler just like Mercedes Benz did last year. With the great reputation for respecting their customers and large bank roll that Toyota has, our "big 3" could be all owned by offshore finances and referred to as "the big one". a word for people considering buying a used Chrysler product mini van, stay away from those with rear heat & A/C, as it will only be an added expense of 4-600 dollars in the future for something you have no means to prevent or protect or are even made aware of by Chrysler/car dealers.

- Crystal Lake, IL, USA