6.3
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,667 miles
About These NHTSA Complaints:
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The contact states the battery in her vehicle exploded. This caused the battery to leak acid and corrode the battery cables. The vehicle was taken to the dealership and they stated the battery had corroded. Other mechanics state the battery could explode only if it had not been bolted down properly or if the wires were not attached correctly. The vehicle is still at the dealership, but no corrections have been made.
- Yonkers, NY, USA
We have 2 - 2001 Chrysler Town & Country vans. They both have less than 55000 and have had several mechanical malfunctions, some of which are very serious. They share many of the same problems which include, steering components, electrical failure of internal gauges, and radio replacements. One van also had a brake line separate while traveling on the highway about a month ago.
- Waterford, CT, USA
Thus is a 2001 vehicle with 45K miles - worst car I have ever owned for the first 18 months we had the car we complained at every visit about a groaning noise from the rear when in stop and go traffic - finally fixed after a year and a half 9/01 paint peeled off left passenger door - fixed by dealer 11/01 radio stopped working - replaced under warranty 10/02 - sliding door hard to open - claimed to repair - still hard to open 10/02 - clunking noise over bumps in front end - replaced left side stabilizer bar link 4/02 - noise in rear when turning - replaced rear backing plate anchors 6/02 air conditioner compressor replaced - under warranty -they took two weeks to fix this 6/02 engine losing power when driving - replaced tps 1/03 rear wiper motor replaced - $150 (car has 38K miles) 6/03 rear stabilizer bar - $250 7/03 rear wiper motor again - out of warranty - $150 9/03 driver window motor - $250 the worst of all - 11/03 - transmission needs to be totally replaced - $2700 - no warranty - car has 45K miles - called Chrysler and was told basically tough luck that I did not buy an extended warranty - the car just stopped moving - luckily we did not have an accident we have maintained this vehicle according to Chrysler guidelines at the dealer since we bought
- Huntington, NY, USA
Starting last October the battery went dead after the doors were open for three hours. Two months later the battery went dead again while setting in the garage and not being driven for three days. Took it to my dealer-thelen chrsyler in bay city-and after checking it found nothing wrong. About ten days later after setting in the garage for 3 or 4 days it went dead again. Thelen chrsyler performed a more thorough check and apparently fixed something which they thought was wrong, but still wasn't certain that the problem was permanently repaired. The battery was thoroughly checked and found to be ok. Drove to Arizona for the winter and in February the battery again went dead after the van was setting for five days without being driven. About three weeks later while loading the van for the return trip home and having three doors open for 2 or 3 hours the battery again went dead. The battery was again thoroughly checked and found to be ok. On every occasion a quick jump by a wrecker service starts the engine and in 20 minutes everything is ok. As long as the van is driven every day or two we don't have a problem. But, if the van sets for three days or longer or if the doors are open for 2 or 3 hours the battery goes dead. It appears as though there is a very slow drain in the electrical system that leads to a dead battery. The problem started before the expiration of the 36,000 mile warranty.
- Bay City, MI, USA
Electrical battery/no start had vehicle less than 4 months with a dead battery in driveway. Dealer said it was our problem. Purchased new battery and starting noticing a "bucking" or "surging" as you were driving. After the repair attempt for the surging and bucking it would also stall while driving in parking lots, stopping at stop lights, backing out of parking spaces/driveways. When this happened you lost all power in vehicle. Had to be put back in park to restart. Sometimes would take 4 or 5 tries before you could actually be "on the road". dealer claimed couldn't verify. They did however on second visit replace whole transmission. We only had 32,000 miles on it. It was in shop for that repair for 23 days. Still didn't correct problem. They replaced that PCM or a BCM not sure which. On invoices it mentions both so not sure if they did both or a typo on their part. Irregardless of which part what ever they did altered my odometer by adding approximately 2 thousand miles to my vehicle. Dealer states can't fix it as that would be tampering with odometer. Vehicle still bucks and surges and have called out tow truck on at least 2 other occasions for a complete no start/power. It has been in the shop at two different dealerships for more than 6 visits..still isn't fixed. So it has the battery issue and the stalling issue. Now of course it also has the odometer issue. We have had problems with the rear air conditioner but dealer stated that was the way it was made. Also have had some black molding/stripping fall off of windows/sliding door. Haven't done anything about that as the stalling and no start problems are more important. Got no satisfactory response from dealer or Chrysler so have contacted a lemon lawyer. Hope no else has to go through what we did.
- Modesto, CA, USA
- Colorado Springs, CO, USA