5.0
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,635 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
During the cooler months of the year the steering on my 2001 Chrysler town+country becomes exremely stiff to the point that I am unable to turn it and im 6'4" 280 lbs, my mechanic told me it could be a valve inside the rack+pinion isn't working properly he said the only thing to do is replace that steering component, I told a friend who has the same car what was happening and he told me he experiences the same thing. I was wondering if this is happening to other owners of this car and maybe could be a safety hazard.
- Raleigh, NC, USA
The steering wheel shudders and vibrates the whole care and makes a groaning noise while the wheel is turned at low speeds or even if the wheel is turned while the car is idle. Possible rack and pinion defect. Please recall.
- Auburn, WA, USA
While reversing steering wheel locked up, but will unlock when driving straight. The problem became worse. Currently, the steering wheel locked up, even when driving straight. Mechanic indicated by phone it may be a failure in the rack and pinion. Vehicle shouldn't be driven because the problem will only get worse.
- Locust Grove, GA, USA
While driving consumer began to make a left hand turn and without any indication steering wheel became stuck. Vehicle was serviced. Dealership stated rack and pinion needed to be replaced.
- Las Vegas, NV, USA
When the vehicle was driven, the consumer was unable to turn the steering wheel. The steering wheel felt as if it were locking. The dealership indicated that the cause was due to the rack and pinion. Ts scc
- Palm Harbor, FL, USA
I brought car in for analysis for the power steering problem several times while still under warranty and was re-assured that I was experiencing normal noises. About a few months later when the car was now not under warranty the rack and pinion failed. And upon picking up the vehicle on 08/09/2002 I noticed that the airconditioning was not working. Then was told that now the condenser for the ac has now failed.
- Dana Point, CA, USA
I brought car into the dealership on 2 prior occasions for suspect noises in the front end and they assured me this was normal. I called back to report noise was getting louder and again I was reassured that this was normal and that it was not getting louder.after the warranty was up the rack and pinnion failed this was probably the noise I have been hearing.
- Dana Point, CA, USA
- Kentwood, MI, USA