In January we bought a 2001 Chrysler Town and country mini van. We had only had this van a short period of time when we were driving down the road and all of a sudden the steering wheel was in our hands. We were only a few short miles to getting onto the interstate where the results could have been devastating. Chrysler sent an investigator to check out this van and we got a letter saying" from the information you provided, it appears your inquiry may be more appropriately reviewed for possible action by the Agency listed below." ( the National Highway Traffic Safety Administration.) Chrysler has obviously done nothing about this situation. I want to know if anything can be done. We bought this van at des moines Chrysler and Plymouth and feel they neglected the job in putting out a vehicle for sale that was completely safe. We had our grandchild with us and feel something should be done about this. Nothing was said in the letter we received about the fact that this steering wheel was off the column, in our hands and no control of the vehicle. We did go into the ditch on the left side of the road but thank god, no one was hurt. No vehicle was oncoming and the ditch was wide and shallow. Does someone have to be killed to have results in this case? I am not happy with this discussion. Someone did very wrong in handling this and I think that we are getting a bad deal. The daimler Chrysler Corp is also sending you a report. It is just not a common everyday occurrence to be driving down the road on a busy highway and suddenly you have the steering wheel in your hands. Thank god my husband was driving because I know that I could not have handled it. I feel something should be done to avoid this ever happening again. We were absolutely scarred to death. Believe me, our lives flashed before our eyes.

- Creston, IA, USA

Consumer indicated that their vehicles' steering column is experiencing the defect as states in recall number 00 V 305 000, but vehicle year is not part of this recall.

- Greensboro, NC, USA

Vehicle lost complete control when backing out from a parking spot. Vehicle towed to dealer who informed consumer that problem was due to steering: Column coupling improperly installed by manufacturer.

- Hamlin, WV, USA