10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 37,640 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving at any speed, the vehicle will not come out of low gear. The dealer replaced the tcm module on the vehicle. Also while driving at any speed, there will be a noise coming from the front wheels. The dealer needed to replace the sway bar bushings. The automatic lift gate on the vehicle would no move up or down on command and needed replacement. The manufacturer and the dealer are aware of the problem.
- Barhamsville, VA, USA
Electrical battery/no start had vehicle less than 4 months with a dead battery in driveway. Dealer said it was our problem. Purchased new battery and starting noticing a "bucking" or "surging" as you were driving. After the repair attempt for the surging and bucking it would also stall while driving in parking lots, stopping at stop lights, backing out of parking spaces/driveways. When this happened you lost all power in vehicle. Had to be put back in park to restart. Sometimes would take 4 or 5 tries before you could actually be "on the road". dealer claimed couldn't verify. They did however on second visit replace whole transmission. We only had 32,000 miles on it. It was in shop for that repair for 23 days. Still didn't correct problem. They replaced that PCM or a BCM not sure which. On invoices it mentions both so not sure if they did both or a typo on their part. Irregardless of which part what ever they did altered my odometer by adding approximately 2 thousand miles to my vehicle. Dealer states can't fix it as that would be tampering with odometer. Vehicle still bucks and surges and have called out tow truck on at least 2 other occasions for a complete no start/power. It has been in the shop at two different dealerships for more than 6 visits..still isn't fixed. So it has the battery issue and the stalling issue. Now of course it also has the odometer issue. We have had problems with the rear air conditioner but dealer stated that was the way it was made. Also have had some black molding/stripping fall off of windows/sliding door. Haven't done anything about that as the stalling and no start problems are more important. Got no satisfactory response from dealer or Chrysler so have contacted a lemon lawyer. Hope no else has to go through what we did.
- Modesto, CA, USA
- Anderson, SC, USA