3.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,288 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The drivers side and passenger side windows in my 2003 Chrysler Town and country have fallen into the door multiple times without warning or during use. The first time was the driver's side as I was leaving work and it was 15 degrees out. The window fell into the door. The second time was the passenger window and it fell out while no one was in the vehicle and it was parked in a very urban downtown area. As I was leaving work I approached my vehicle and noticed the window was gone. I opened the van and could tell it had fallen into the door while I was working that day. The last time I was in the van and I heard a loud snap and my husband who was outside the van opened the door to see what had happened and could tell the window was going to fall. The failure is apparently in the window actuator or something. The dealer has had to replace these parts. It is currently in the shop for the 3 occurrence and we have asked to keep the old part.
- Smithville, MO, USA
Rear hatch would lock - but not be secured. Several times, during acceleration, rear hatch would open - exposing occupants to outside - as well as forcing driver to stop vehicle in high speed areas (especially freeway on-ramps). Two previous notifications to the dealership were of no help. Finally fixed end December 2004. Driver's power window failed completely. Two trips to dealership (for what was intermittent at time) gave me a silicone grease that I am still wiping off the window every time that I use. Finally fixed December 2004. Also, experiencing the much mentioned noises from the front end. The power steering noise (dealer says normal) and a crunching / clicking sound that sounds like a bad cv joint or at least a broken suspension piece. Unresolved as of picking up from dealer today. Chrysler service is not very impressive. I have never dealt with a car company that could explain away so many abnormalities as being normal.
- Katy, TX, USA
Received recall notice for upper power steering hose. Windshield washers inoperative at times. Unable to duplicate problem. Nar the parts weren't available for the recall. There was a problem with the side window switch and the interior light.
- Sarasota, FL, USA
- Camp Springs, MD, USA