10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
13,691 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Dec 052005

Town & Country 6-cyl

  • miles
When we purchased the vehicle we noticed a leak in the front passenger floorboard. We initially thought it was rain water but after a continued constant leak we realized it was the sir conditioner. Other years of the same model have had this issue and a recall has been issued.

- Jennings, LA, USA

problem #7

Nov 092009

Town & Country

  • 36,000 miles
When attempting to change a tire on my 2005 Chrysler Town & Country I dropped the tire from under the body of the car as designed. Reaching under the vehicle from the passenger side I put my hand over the top of the tire and pulled it toward me. My hand became wedged between the tire and the exhaust pipe resulting in second degree burns to the top of my hand.

- Midland , MI, USA

problem #6

Mar 072008

Town & Country

  • Automatic transmission
  • miles
My 3 year old son had his fingers closed completely in the sliding passenger door. The door was fully latched with his little fingers caught in them.

- Fairfax, VA, USA

problem #5

Dec 032007

Town & Country 6-cyl

  • miles
2005 Chrysler Town and country with multiple problems. Consumer states seat belt light does not illuminate when there are no seat belts on. Passenger air bag light says off when the wheel chair is in the front passenger position. The consumer stated the vehicle was modified to accommodate a wheelchair. The steering gear and egr valve were replaced. The consumer was concerned with Chrysler moving the fiberglass fuel tank behind the axle, instead of moving it to the front where it is less vulnerable. Updated 10/05/15.

- Galesburg, IL, USA

problem #4

Oct 222007

Town & Country 6-cyl

  • Automatic transmission
  • miles
Edge of sliding door under the scuff plate is razor sharp causing severe cut to dog resulting in approximately 15 sutures. Local dealership compared my vehicle to a 2005 T/C on their lot and found the identical razor sharp edge. This problem can happen to child, adult and to dogs entering vehicle.

- Spring Branch, TX, USA

problem #3

Aug 302007

Town & Country 6-cyl

  • Automatic transmission
  • 37,600 miles
My complaint is paint related. On the rear bumper in several different locations the paint has pealed off the bumper. No other spot has paint popping off. I was told that this can happen if the area is not clean and prepared correctly. Received 12/12/07 64200. The service writer was eager to inform me my vehicle was out of warranty (40,123 miles, 38 months old). Paint does not peel off if the preparation is done correctly. I am very dissapointed Chrysler was quick to dismiss their responsibility. This is not a case of scratches or dings. Updated 12/12/07

- Saint Charles, MO, USA

problem #2

Apr 012007

Town & Country 6-cyl

  • Automatic transmission
  • 35,900 miles
In March/Apr 2007 we noticed a white stain that has appeared on the floor by the Navigator seat. We assumed we spilled something and we cleaned it up with a household carpet cleaner. A few weeks later the stain has appeared again. We removed the floor mat in the area to find out that the stain extended now significantly. We cleaned it out again and monitored it. Upon closer monitoring, we observed that the area kept getting wet when the ac unit was on. After removing the soggy carpeting and keeping the engine on with the ac on during a humid day, it was evident that the condensed water was leaking inside the vehicle causing the carpet to mold. We drove our kids around in a moldy car for 4 months now. We did not know it was mold until closer inspection. The youngest had a continuous congestion during this period that we blamed on the daycare. Unfortunately he was the only one getting continuously congested. Once we noticed it was actually mold, we put a towel over the area (with the carpet removed). Every night we would leave the van with doors and windows open and attempt to dry as best as we could the area. After taking the vehicle to the mechanic, they informed us that it is an expensive repair and they advised us to contact DaimlerChrysler. We contacted DaimlerChrysler (ref 16513172) about having the issue fixed under the warranty. We exceeded the 36,000 warranty mileage by 1,280 miles. Even though we explained that it takes time for mold to develop in order to notice the issue, DaimlerChrysler refused to help us. We plan on taking the vehicle to a dealer and having it resolved, but meanwhile we would like to let other people know of our issue. Also, the vehicle has already had 2 recalls and one major repair. In 2 years of ownership this would be our 4th major repair for a vehicle that is only 2 years old and has only 37280 miles on it.

- Boynton Beach, FL, USA

problem #1

Oct 042004

Town & Country 6-cyl

  • Automatic transmission
  • 30 miles
The interior rear floor on passenger side gets extremely hot. Seat brackets on floor also get very hot. I've had 4 children burn their feet and hands, also myself. Vehicle was inspected by technician and service director and Chrysler distict manager... all heat shields are in position...no modifications or repairs made.

- Glen Burnie, MD, USA