2.6
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 56,051 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I started hearing a whinning noise coming from the hood of the van a couple of months ago. The noise was worse when the weather was colder and then the engine light came on. Took it in and discovered that the powersteering fluid had leaked out and the rack and pinion needed to be replaced. The reason the engine light came on wasn't because of the powersteering but because the egr valve needed to be replaced as well as the brakes (front/back) needed replacing. Just had them replaced not that long ago. $2300 later. Drive away, 1 week later engine light comes on again, now I have an engine oil leak and the emissions exhaust system is faulty. I only have 55,000 miles on this vehicle and it is less than 4 years old, I would expect this from an older car. I have a family of 6 to worry about their safety and I am not very confident in this product that Chrysler has produced. It is a shame that they are not willing to step up to the plate and admit their faults. They have lost me as a future customer as well as my family and friends. In today's economy, our hard earned money on a teacher's salary is quickly going down the drain with this vehicle. Are they waiting for a death to actually occur before they start to honor a recall? I wouldn't have known about this forum if it wasn't for consumer reports. How many chrsyler consumers are out there who don't know where to look and find out that they have a faulty vehicle, that they really aren't down on their luck. You can be sure, that every Chrysler owner I come across, I will definitely share this information with.
- Nampa, ID, USA
Failure of egr valve on 2005 town and Chrysler touring minivan. This problem is a know issue but Chrysler refuses to issue a recall on this problem. The egr valve must atleast carry 100K mile warranty, but in my case as I am frm Georgia, I have only 3yr/36K mile part and svc warranty. After calling the corporate office I was able to fight and receive some credit for getting this part replaced as my vehicle has only 60K miles on it. I had to pay a $100 deductible which I still believe is a ripoff for the consumer but a bonus for the dealership. My dealer - mark Dodge/Chrysler dealership in woodstock Georgia - charged me for the $100 deductible + also had me performed a throttle body dvc to clean the carbon built up. The total charges I end up paying on 3/3/09 was $283.20 to this dealer. This is the 2nd time I have paid for a $100 deductible - the last one was for a water pump - although covered under wear and tear warranty - I was able to avoid another hefty ripoff. I believe - that if I hadn't called in Chrysler I would have paid close to $500 + the throttle body cleanup svc charge to this mark Dodge dealership who were ready to ripoff consumers. With the people of America helping to bailout Chrysler - its no wonder why this company will fail otherwise. Their track record of producing cheap/shotty cars is visible with dealerships mixed in with their ripoff mktg - I want a complete refund of my deductible for all the parts Chrysler has asked to payup as well as additional charges for unnecessary charges for throttle body cleanup )which I might add has been a bone of contention for this particular dealer since 30K mile service). In other states such as ca, the emission warranty must be around 100K for parts. I believe again that Chrysler is going down the wrong path of profiting from their experimental cars which needless to say has poor engineering and design written all over it. I want the feds to look into seriously as I am not the only one with this issue.
- Marietta, GA, USA
Fuel pump module assembly developed cracks next to the out let tube. The tube that the main supply line connects. Gas and fumes leak. Had the assembly replaced. The van could have caught fire or exploded.
- Lake Havasu City, AZ, USA
- Spencerport, NY, USA