10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

May 202005

Town & Country

  • miles
In November 2007 I had heating and air conditioning lines replaced due to a recall. In April 2009 it was recharged due to it leaking and being totally empty. It continued to leak. I just was informed that the problem is the same exact one that was replaced during the recall. The dealer explained that it is a bad design flaw and that some of the replaced recalled parts don't even last a year! the estimate to fix this problem that was supposed to be fixed due to a recall is over $600. I thought the idea of a recall was to fix the problem in the first place; not to just delay the problem until the warranty runs out. This is the third time in four years that I have had problems with these lines. I live in New York and they are not protected from the elements. They need to resolve this problem as well as the same problem that has been repeatedly occurring with the tire pressure sensors that still do not work properly in the winter months. Should I continually be charged to fix something that was never fixed properly from a recall? what other parts are unprotected that I don't know about yet that might result in some major accident.

- Ava, NY, USA