3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,456 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Jul 012018

Town & Country 6-cyl

  • miles
2008 Chrysler town country. Consumer writes in regards to smoking engine compartment, defective A/C and ramp door. The consumer stated the vehicle's failures began within the first week of owning it. While driving, all electrical power shut off. The engine would not shut off and began to smoke excessively with water gushing from the engine compartment. The horn randomly went off and was disabled by disconnecting the battery. The vehicle has shut off while driving and the steering wheel locked up simultaneously. While attempting to reverse out of the garage, the vehicle went forward instead and stalled out.

- Spruce Pine, NC, USA

problem #8

Aug 112014

Town & Country

  • 70,000 miles
The contact owns a 2008 Chrysler Town and country. While driving approximately 25 mph, the air conditioner was activated and the vehicle stalled without warning. After restarting the vehicle, it resumed normal operation. The failure recurred numerous times when the air conditioner was activated. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. VIN tool confirms parts not available.

- Valley City, ND, USA

problem #7

May 012012

Town & Country 6-cyl

  • Automatic transmission
  • miles
2008 Chrysler Town & Country. Consumer writes in regards to complaint concerning Chrysler safety recall L01 occupant restraint controller module the consumer stated the recall process wasn't handle properly or professionally. The consumer was informed it would take an hour to perform the recall. However, when she returned, the dealer informed her that they had only scanned the module and would have to order the replacement part. When the consumer called the dealer two weeks later, she was told the part still had not been ordered. The dealer told the consumer she was on the list, for the part to be ordered. The dealer stated Chrysler would only allow them to place orders every four days.

- Du Bois, PA, USA

problem #6

Apr 302008

Town & Country 6-cyl

  • Automatic transmission
  • 100 miles
4/30/2008- spark plugs replaced 3/6/2009- recall power steering hose- brakes replaced- 8,000 miles 6/24-2009 air conditioner fixed blowing hot air- 11,200 miles 12/4/2009- steering checked for noise; bleed air from system 16,650 miles 12/26/2009-got car back 12/30/09 towed in - doors opening by themselves while driving, windshield wiper go on by self, trunk opening while driving, alarm going off car running without key in ignition- computer reprogrammed, sop parts, reprogram mtc, reprogram tipm module- mileage 17,200 2/9/2010 - same issue car towed in to shop- 17,800 rent a car from 3/17/10 to 3/26/103/12/2010 same issue car died in the road- towed in- internal fault with intergrated power module- replaced and tipm reconfigured in module- 18,450 3/15/2010 go to pick up car and the engine light is back on- they had to hook up the computer to turn it off 3/17/2010 engine light comes back on have to drive it back to dealer and they can not figure out the problem 3/19/2010 same issue car revving high pdc/ tipm power module replaced 3/25/2010 tech brings car home and he was having problems engine light on 9/10/10- recall radiator cap & air conditioner blowing warm air " hose replaced & recharged miles=25,200 11//20/10 got car back 12/3/2010 towed in engine light stopped on the expressway, revving over 7,000 towed in PCM replaced tipm shortened internally. Doors opening while driving needed new software = mileage 26,000- had to fight with Chrysler to get a rental after 4 days of them having car*** I was driving on the expressway with my children and the boy scouts to a camping trip when the vehicle stops on the expressway a car could have hit us from behind! -/4/2011 "recall- front wheel bearings/recall HVAC drain and tube..oil leaking needs a PCV valve which I refuse to pay for 4/28/2011- car back 4/29/11 engine light on egr fail- 8/1/11 tipm a the consumer also stated the vehicle was in the repair shop for a week, due transmission problems. Updated 09/15/11

- Levittown, NY, USA

problem #5

Jul 122011

Town & Country

  • 85,000 miles
The contact owns a 2008 Chrysler Town and country. The contact stated that the air conditioning discharge hose was fractured and began leaking air conditioning coolant. The vehicle was taken to the dealer who stated there was a recall under NHTSA campaign id number: 10V611000 (equipment: Electrical: Air conditioner) however, the contacts VIN was not included in the recall. The manufacturer was contacted who confirmed that the VIN was not included. They offered no other assistance. The failure mileage was 85,000.

- Duluth, MN, USA

problem #4

Jun 252011

Town & Country 6-cyl Diesel

  • Automatic transmission
  • 65,000 miles
The contact owns a 2008 Chrysler Town and country. The contact stated that the air conditioner suddenly stopped functioning when the vehicle was parked. The vehicle was then inspected by an authorized dealer where the contact was informed that the high side air conditioner hose failed and blew out. The vehicle was not repaired. The manufacturer was notified and offered no assistance. The failure mileage was approximately 65,000. Updated 09/02/11 updated 10/31/11

- Bucyrus, KS, USA

problem #3

May 222009

Town & Country

  • 65,000 miles
The contact owns a 2008 Chrysler Town and country. The contact stated that the drainage hose from the compressor to the air conditioner was fractured and causing the freon to leak from the vehicle abnormally. The vehicle was taken to the dealer where freon was added to the vehicle but immediately leaked out. The contact referenced NHTSA campaign id number: 10V611000 (equipment: Electrical: Air conditioner) but was advised by the dealer that her VIN was not included in the recall and the contact would be liable for the $299 repair. The manufacturer was not contacted. The failure mileage was 65,000.

- Griffin, GA, USA

problem #2

Jan 162011

Town & Country

  • 80,000 miles
The contact owns a 2008 Chrysler Town and country. The contact stated that the air bag sensor was illuminated, he then received notification of NHTSA campaign id number: 10V611000 (equipment: Electrical: Air conditioner) and the vehicle was taken to the dealer for repairs. The contact stated that as it was stated in the recall summary, a leak at the heating and air conditioner drain could cause the air bag light to illuminate and because his air bag warning light was illuminated, the technician stated that the contact would have to have the vehicle diagnosed before repairs and the costs would not be covered under the recall. The vehicle was not repaired. The approximate failure mileage was 80,000.

- Shady Side, MD, USA

problem #1

Jan 152009

Town & Country

  • 17,000 miles
The contact owns a 2008 Chrysler Town & Country. While driving approximately 10 mph on normal road conditions, the air conditioning control switch was activated. Hot air was felt coming through the vents. The air conditioning system was deactivated due to the malfunction. The contact pulled into a parking lot and inspected underneath the hood. The compressor failed to operate and there was no refrigerant in the air conditioning system. The failure occurred without warning. In addition, refrigerant oil was leaking and produced a strong odor. The vehicle was taken to the authorized dealer for inspection and they stated that the failure was due to a lack of refrigerant in the air conditioning system. The vehicle was not repaired and the leak was not detected by the technician. The contact is in the process of taking the vehicle back to the authorized dealer for repair. The failure mileage was 17,000 and current mileage was 19,000.

- Greenbrier, AR, USA