The vehicle is designed to transport my special needs son, who suffers from Muscular dystrophy. We depend on the vehicle to transport him to school and doctor visits. The first time the fuel gauge failed at the half tank position and we ran out of gas on the way home from a Special Olympics event. We learned I needed a new fuel pump at 60,000 miles, that cost around 500 dollars, a few years later the vehicle shut off in the middle of the road on the way home with my son in the vehicle. Another fuel pump replacement, 500 dollars again. Now we are having issues with the vehicle starting and staying running. My mechanic now believes it the TIPM, another 500 dollars for the part not to mention labor of around 200 dollars. What is truly amazing is Chrysler knows they have a faulty part and won't do the right thing. I need to keep this vehicle running for the benefit of my son's transportation needs. I will never buy another Chrysler product again. This was not a cheap purchase I paid over 40,000 dollars for this specialty minivan. Not a happy consumer.
The vehicle is designed to transport my special needs son, who suffers from Muscular dystrophy. We depend on the vehicle to transport him to school and doctor visits. The first time the fuel gauge failed at the half tank position and we ran out of gas on the way home from a Special Olympics event. We learned I needed a new fuel pump at 60,000 miles, that cost around 500 dollars, a few years later the vehicle shut off in the middle of the road on the way home with my son in the vehicle. Another fuel pump replacement, 500 dollars again. Now we are having issues with the vehicle starting and staying running. My mechanic now believes it the TIPM, another 500 dollars for the part not to mention labor of around 200 dollars. What is truly amazing is Chrysler knows they have a faulty part and won't do the right thing. I need to keep this vehicle running for the benefit of my son's transportation needs. I will never buy another Chrysler product again. This was not a cheap purchase I paid over 40,000 dollars for this specialty minivan. Not a happy consumer.
Respectfully
Anthony Lupo
- Anthony L., Mesa, AZ, US