10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 1
- Average Mileage:
- 61,890 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My van will cut off while driving down road no warning just shuts off and you loose your breaks and steering it happens every time I drive it has to be an issue I have seen that it is on recall for other models I have had to park my van because it is a danger to drive something has to be done and power seats blows fuse every time I put new fuse in hit the driver side power seats blows instantly
- Fredericksburg, VA, USA
The back seats have no safety design whatsoever. I was in the back trying to install a carseat in the one seat and pushed the button to fold the bench into normal use position and it started up normal, and a tiny bit of the carseat was bumping into it when it got stuck, I attempted to push it back to the left side down position again to remove the seat and it refused to stop... it kept going after pushing it 10+ times and eventually started grinding and then continued to twist the left side metal bracket that helps the seat move. It now will not go up again and I am terrified to even have a child seated back there after seeing how neglectful the design is to safety for the third row seating.
- Merrifield, MN, USA
The contact owns a 2010 Chrysler Town and country. While driving 40 mph, the vehicle stalled, the steering wheel seized, and the instrument panel illuminated. Prior to the failure, the front driver side seat independently shifted back and forth without warning. The contact mentioned that the vehicle was previously serviced per NHTSA campaign number: 14V373000 (air bags, electrical system), but the failure recurred. The vehicle was taken back to the dealer two more times where the ignition valve and battery were replaced, but the failure recurred. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 49,000.
- Fort Gordon, GA, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving approximately 55 mph, the seats failed to release and recline. The contact mentioned that the seats would move independently without warning. Also, the contact stated that the power controls intermittently stopped working, the windshield wipers activated, and the sensors illuminated. The speedometer, tachometer, and the radio were all blinking intermittently. The problem recurred twice. The vehicle was taken to a dealer. The technician diagnosed that the tipm module needed to be replaced. The vehicle was not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
- Bristow, VA, USA
Passenger seat side panel separated from the seat pinching my wife's right thigh. The clip that was supposed to hold it in place snapped off.
- Staten Island, NY, USA
The contact owns a 2010 Chrysler Town and country touring. The contact stated that while lifting the rear drivers seat to allow passengers to enter the third row seating, her finger got stuck in the seats hinge. Emergency medical services appeared on the scene to dislodge the contacts finger. The contact then went to the hospital for further examination. The dealer was not made aware of the failure. The manufacturer was notified and stated that they would escalate the claim to another department. The vehicle was not repaired. The failure and current mileages were 22,000. The VIN was unavailable.
- Despoaines, IL, USA
I was putting the stow and go seat (behind driver's seat) into the storage compartment. I was holding up the floor board flap in my left hand and used my right hand to lift the folded seat into the floor compartment. As I folded the seat into the compartment, my ring finger on right hand got wedged or caught in the seat mechanism. I could not get the finger out. I returned the seat to the upright position thinking that the finger would become loose and I could remove it. It still would not come out. I was in our garage and my wife was away. There was no way I could get my finger out by myself. I was able to yell to a neighbor who came over. He unscrewed one screw and then used the screwdriver to pry mechanism open sufficient where I could remove the finger. I sustained a broken fingernail and cut to the finger. Had the neighbor not heard me, I would have stuck until someone arrived to help me.
- Rice Lake, WI, USA
2010 Chrysler town&country van limited. Consumer states 3 safety defects with vehicle the electronic door lock worked intermittently, the horn required excessive operating force and the consumer was unable to adjust the rear head rest due to its design.
- Fort Myers, FL, USA
- Cumberland, MD, USA