10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 42,541 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Chrysler Town and country. The contact stated that the rear passenger side door never locked. While the contact was seated in the rear of the vehicle as it traveled approximately 15 mph, the contact pulled the rear passenger side door open. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,002.
- Austin, TX, USA
The contact owned a 2010 Chrysler Town and country. While the vehicle was parked, smoke appeared from the front driver side door and it caught fire. The contact did not receive a recall notice for NHTSA campaign number: 14V234000 (electrical system) until November 12, 2014. The vehicle was towed to the dealer for diagnostic testing. The vehicle was destroyed. The manufacturer was made aware of the failure and offered to pay the kelly blue book value for the vehicle. The failure mileage was 56,261.
- North Easton, MA, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that the sliding side door opened independently. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 113,000. The VIN was not available.
- Crossett, AR, USA
We stopped to eat at a restaurant. I was in the front passenger seat. My husband unlocked the car and I pulled on the door handle, but the door wouldn't open. We tried a few times and still couldn't open it. My husband tried from outside of the car and couldn't open it that way either. I was stuck in the car. Fortunately I am a limber person and was able to climb out through the 2nd row. However, if a passenger were disabled or too large to climb to the back, they would be trapped in the car.
- Reno, NV, USA
On 4/5/14 my passenger side automatic sliding car door closed on me while I was putting my daughter in her car seat. When I pushed against it to trigger it to open itself up again, it began closing again on me without any buttons being pressed. I then sat in the driver's seat, without the keys in the ignition, and watched the door open and close all by itself. I pressed the lock button on the driver's side door and within a few seconds the same passenger side slider opened on its own. When I put the keys in the ignition and started the car it stopped and we drove away. When we reached our destination and turned off the car, the door started opening and closing again. After a few minutes, it stopped and didn't happen again for almost a month. On 5/3/14, the same passenger side sliding door began opening and closing on its own while I was getting my children and stroller out of the car. Once I locked the car door and walked away, it stopped. It did not happen again until 5/16/14, when it closed on my 4 year old daughter's right middle finger while she had her hand on the door frame about to climb into the car. The automatic safety feature also malfunctioned and the door completely latched closed on her finger. We immediately got her ice from the establishment we were parked in front of, and drove her to urgent care. She was diagnosed with a possible fracture and given a finger brace. She continues to wear the brace a week later and still has bruising, swelling and limited mobility with the finger. We took the car to the dealer 5/17/14 and after having the car for the entire day, they couldn't replicated the problem and therefore couldn't fix it. We dropped it off again 5/20/14 and they've had it ever since and are unable to find the problem and fix it. This car is unsafe for me and my family and this problem needs to be resolved immediately!
- Colorado Springs, CO, USA
Drivers side sliding door opens randomly by itself after the car is parked. It opens and closes even when the doors have been locked by the key fob or manually. Luckily it hasn't opened while driving yet. Had to disconnect the battery until we could have it checked. Called the local Chrysler dealer and they had never heard of the problem. They were no help at all and seemed to be impositioned by the question. Checking on line, there seems to be others with the same problem.
- Marquette, MI, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that the automatic door lock function for the passenger's side sliding doors malfunctioned. The contact also stated that while closing the passenger's side sliding door manually, the sliding door failed to latch. The vehicle was not taken to a dealer for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000 and the current mileage was 66,000.
- Bear , DE, USA
2010 Chrysler Town & Country. Consumer writes in regards to defective sliding door not closing properly. The consumer stated the door jammed open on several occasions. The consumer had to slide a screw driver into the latch in order to release it, so the door would close.
- Pine City, NY, USA
The driver side door opens on its own with the car is turned off. Upon leaving my vehicle, I check to make sure all of the doors are closed. At random times, day or night, the door will open. The key fab are sometimes not even in range. ## VIN failed ##
- Buffalo, NY, USA
Sliding passenger door fails to work properly opens and closes at will. Has caught several children with out reopening upon contact. Continue to stall after recall as did before recall fix. Battery caused corrosion to eat away cables. Even when serviced like supposed to. Leather seats ripped within 2 mths of purchase was purchased brand new. Electrically gas mileage fluctuates all the time example 410 on fill up then 2 miles dn road it says 60 miles left etc. Yet Chrysler dealer claims all the time no dx on anything. Just shut completely down today as was turning ended up half in road thank god car behind paying attention and dump truck was coming also paid attention or else daughter and I could have been hurt severely. Never buy a Chrysler that's my response. Then had towed dealer said was relay switch they changed it brought me the vehicle then I went to drive out and it died again so I guess not.
- L. Helen, FL, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that both sliding power doors will not stay closed when the vehicle is on an incline. The contact also stated that automatic sliding door sensor failed. The contact stated that the vehicle was taken to the dealer three times yet the failure was not repaired. The failure mileage was 45 and the current mileage was 4,000.
- Morgantown, WV, USA
Rear sliding doors on both sides have on several occasions shut on their own after being opened by me either with remote or using the door handle. Me and grandkids have gotten struck by door as it is coming back. Door will not sense that someone or something is in the opening. This is a serious issue that I can't let go on any longer.
- Cape Coral, FL, USA
Purchased brand new, never owned 2010 Chrysler Town and country, second day of owning vehicle noticed over sensitive obstruction detection in the driver side rear power sliding door. Have had vehicle for 4 months and problem has gotten worse. Have come out from stores to find the door open because it had not shut properly. It attempts to close then reopens then tries to close and goes through this process about 10 times before having to manually shut door. Researched online and see its a constant problems for others as well. Door also opened on me while pumping gas, and while I was quick enough to remove the gas before hitting, the door did hit the gas cap and shove it into the van causing a dent from the pressure of the door..
- Va, VA, USA
- Bardstown, KY, USA