10.0

really awful
Crashes / Fires:
6 / 18
Injuries / Deaths:
8 / 0
Average Mileage:
47,841 miles

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« Read the previous 20 complaints

problem #375

Aug 142015

Town & Country

  • 71,000 miles
We have been advised by our mechanic that our total integrated power module (tipm) needs to be replaced. We took our car in for a diagnostic check after the headlights would not come on -- even after checking/replacing fuses, replacing headlight bulbs, and installing a new headlight switch. The mechanic advised us that their diagnostic check revealed an error code from the tipm. They reset the code, and the headlights became functional again, but they were uncertain how long the fix would last (it only lasted that afternoon). As a result, they recommended replacing the tipm. (expected repair costs: $1600, plus about $200 in replacement headlight bulb and switch costs.) the same evening (of the diagnostic service, above), the headlights failed again at nighttime. We were forced to drive home from a professional sporting event (about 6 miles) on city streets in the dark (no headlights), with only hazard lights flashing the whole way. Note: Prior to the headlight failure, the radio also died (following an audible electric "pop" (short?) while we were driving.) diagnostic and replacement fees on that electrical system-related fix cost us an additional $600.

- Denver, CO, USA

problem #374

Apr 242014

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Grand Rapids, MN, USA

problem #373

Aug 192015

Town & Country

  • 116,379 miles
While driving or stopped, the entire dash cluster flashes all the lights, the wipers randomly go on and off, the headlights go on and off, the gas gauge goes to "E", the tachometer goes to zero. This has happened several times and we have taken it in to our local chrystler dealership roughly 8 months ago only for them to say nothing is wrong. When it happened again, we took it to a local repair shop that said the same thing. This electrical fault won't show up on their "plug-in" analyzer. I have researched this for months and there are posts all over the internet from others who are having the same issue. There is even a video taken from someone while driving to prove this. I have called chrystler llc 3 times in the past 2 days. Finally today, a supervisor called me and said there is nothing wrong with my van and they won't do anything to assist. I also noticed a class action lawsuit from numerous states on this issue under tipm7. I have contacted a lawyer and plan to file a lawsuit myself since this $24K vehicle is not safe to drive. I will not allow my wife to drive it in fear her or our children may be injured. This issue have been identified since 2009 yet there is no recall? I am willing to bet they know about this unsafe issue but chose to do nothing. I would appreciate any assistance you may offer in this matter.

- Kathleen, GA, USA

problem #372

Jun 022015

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Raleigh, NC, USA

problem #371

Jun 112014

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Brainerd, MN, USA

problem #370

May 072014

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- East Carondelet, IL, USA

problem #369

Jan 272015

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Starkville , MS, USA

problem #368

Jun 022015

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Albany , OR, USA

problem #367

Jan 012014

Town & Country

  • 45,000 miles
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled without warning. While driving 70 mph, the failure occurred several times. The vehicle was taken to the dealer where it was diagnosed that the wind module needed to be replaced. The manufacturer was notified of the failure and informed the vehicle was not included in NHTSA campaign number 14V373000 (air bags, electrical system). The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 45,000.

- Westfield , IN, USA

problem #366

Feb 262015

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Kernersbille, NC, USA

problem #365

Apr 012015

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Rutherfordton, NC, USA

problem #364

May 282015

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was not made available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed for repair. The contact had not experienced the failure.

- Carrollton, GA, USA

problem #363

Jun 112014

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Newport, PA, USA

problem #362

May 162015

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Hinton, WV, USA

problem #361

May 162015

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Green Forest, AR, USA

problem #360

May 162015

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Peoria, IL, USA

problem #359

Jun 262014

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Fort Irwin, CA, USA

problem #358

Jun 262014

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Santa Fe, NM, USA

problem #357

Jun 182015

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Fairburn, GA, USA

problem #356

Feb 192015

Town & Country

  • miles
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Saginaw, MI, USA

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