10.0
really awful- Crashes / Fires:
- 6 / 18
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 47,841 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Received recall notice regarding rear vent window switch. Contacted dealer (brunswick auto mart) 3031 center rd., brunswick, oh 44212. Made an appointment to have switch disconnected which was done. They did not have the switch in stock to replace but, advised me to call them at a later date to see if they had the switch. I contacted them repeatedly in 2014, then January 2015 and April 2015 and was advised that they did not have the switch but would contact me as soon as it became available. Here it is August 2015 and I still have not heard from them.
- Kelleys Island, OH, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The contact experienced a failure related to the recall, but the details were not available. The manufacturer was not notified of the failure. The approximate failure mileage was 196,000.
- Carthage, MO, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that when the ignition key was turned to the on position, the vehicle failed to start without warning. The vehicle was taken to a dealer where it was diagnosed that the ignition key needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 87,000.
- Hedgesville, WV, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Ocala, FL, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed to do the repairs was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure...updated 10-06-15
- Saint Charles, MO, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). However, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part required for the repair. The vehicle had experienced the failure listed on the recall. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
- Sedalia, KY, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at a low speeds, the ignition key moved from the on position to the off position and the vehicle turned off. The vehicle was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system) however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 104,000. Updated 09/17/15
- Granite City, IL, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
- Manville, NJ, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that when the ignition key was turned to the on position, the key turned independently to the accessory position. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 72,000.
- Greenville, SC, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at 5 mph, the vehicle stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the ignition module needed to be replaced. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
- Compton, CA, USA
The vehicle I was currently driving is having a electrical problem putting a malfunctioning key reader making the car useless. I did get the recall letter I did send the vehicle back to the nearest dealer they desired but it's taking more time then I expected I called the dealer after one month and asked how much longer they remained awkwardly silent and they said another month there is a line of vehiclea like mine and mine is number 110 and they are barely on 50.
- Compton, CA, USA
My Chrysler van has turned off while driving down the road three times in the last seven days. While most 2010 vans were covered under the ignition recall mine was manufactured in November 2010 so it is not in the recall. It is obvious that this is the same issue that all other Chrysler vans are experiencing.
- Huntingburg, IN, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Appling, GA, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts needed for the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Niles, MI, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Crestview, FL, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled on several occasions. The vehicle was able to restart the vehicle but the failure recurred. The contact received notification of NHTSA campaign id number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The approximate failure mileage was 93,000.
- Newport, KY, USA
Pursuant to a recall notice I have tried in vain numerous times since Jun 7, 2015 to get the Chrysler dealer known as adams of annapolis to schedule an appointment. The reason told to me is that they have not received the parts from the manufacturer and to keep checking back with them to see if the parts have arrived. Adams will not take my phone number to tell me when the parts do come in. Moreover, they refuse to return my calls when I try to find out if the parts have come in. The only way I can communicate with them is if I appear in person. I have done so twice and continue to be told what I have described above. I am a handicapped person with a ramp van and find this totally unacceptable which is why I am filing this complaint. In the meantime, I have had the ramp side door open without activating the fobik.
- Annapolis, MD, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Murray, KY, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 09/18/15
- Hampstead, MD, USA
- Riverside, CA, USA