The contact owns a 2010 Chrysler Town and country. The contact stated while driving 65 mph with the cruise control activated, the vehicle accelerated independently. The vehicle was merged to the shoulder and the contact engaged the service brakes. However, the brakes failed to engage and the vehicle continued to rev. The contact mentioned that the vehicle stalled after placing the key into auxiliary mode but the failure recurred once the vehicle was restarted. The vehicle was taken to a dealer. The technician was unable to diagnose the failure but decided to install a recorder on the vehicle. The contact stated that the failure recurred while driving 35 mph. All lights on the instrumental panel illuminated, and the door locks, air conditioning and radio failed. The dealer analyzed the recording and diagnosed that the win module would need to be replaced. The manufacturer stated that the VIN was not included in NHTSA campaign number: 11V139000 (electrical system). The vehicle was not repaired. The failure mileage was approximately 72,000.

- Manson, IA, USA

The contact owns a 2010 Chrysler Town and country. While driving 55 mph with the cruise control engaged the vehicle suddenly down shifted twice without warning causing the RPM's to rise to 5000. The contact applied the brakes in order to disengage the cruise control and stop the vehicle. The contact previously traded in his 2008 Town & Country due to a defective cruise control electronic sensor. He has requested that the dealer buy back the 2010 vehicle since it could not be repaired. The failure and the current mileages were 2,600.

- Greenville, SC, USA