10.0
really awful- Crashes / Fires:
- 21 / 1
- Injuries / Deaths:
- 15 / 0
- Average Mileage:
- 18,977 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Germantown , WI, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was not made available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed for repair. The contact had not experienced the failure.
- Carrollton, GA, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Hinton, WV, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Green Forest, AR, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Peoria, IL, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Fort Irwin, CA, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Santa Fe, NM, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Fairburn, GA, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Louisville, KY, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving approximately 20 mph, the vehicle stalled without warning. As a result, the contact crashed into another vehicle. The air bags failed to deploy. A police report was not filed and there were no injuries sustained. The contact also mentioned that the ignition key failed to engage into the vehicle intermittently. The vehicle was taken to the dealer but was not diagnosed or repaired. The body damage was repaired. The contact stated that the vehicle was serviced under NHTSA campaign number: 11V139000 (electrical system) however, the failure recurred. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 26,000.
- Riverside, CA, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The contact experienced a failure related to the recall, but the details were not available. The manufacturer was not notified of the failure. The approximate failure mileage was 196,000.
- Carthage, MO, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that when the ignition key was turned to the on position, the vehicle failed to start without warning. The vehicle was taken to a dealer where it was diagnosed that the ignition key needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 87,000.
- Hedgesville, WV, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Ocala, FL, USA
While driving down a smooth road, and without warning, the vehicle suddenly shut completely off. The power steering and power brakes were disabled as was the engine. This resulted in me having to make evasive maneuvers with little to no maneuverability and no ability to control the speed of the vehicle. It is my understanding from other recall notices that air bags are also disabled when this event occurs. This failure results in a very dangerous situation and in my opinion, the vehicle is unsafe to drive because of this product defect. The incident has occurred at least 6 more times since the first occurrence. I contacted Chrysler because there is a recall for the make and model of my vehicle, but I was informed that my vehicle was manufactured on October 13, 2010, which is outside the window for that particular recall. Again, I repeat that this is an unsafe vehicle and someone will get seriously injured as a result of this defect if it is not remedied asap. Again, the vehicle randomly and without warning will turn itself off in the middle of driving down the road. All systems power off and it is a very distressing event. Please expand the recall to include the additional manufacture dates which include my vehicle. I do not want my vehicle or any others out there like mine to be involved in a fatal accident that could have been avoided.
- Springfield, IL, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). However, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part required for the repair. The vehicle had experienced the failure listed on the recall. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
- Sedalia, KY, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at a low speeds, the ignition key moved from the on position to the off position and the vehicle turned off. The vehicle was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system) however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 104,000. Updated 09/17/15
- Granite City, IL, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
- Manville, NJ, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that when the ignition key was turned to the on position, the key turned independently to the accessory position. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 72,000.
- Greenville, SC, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Appling, GA, USA
- Altoona, PA, USA