10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 37,375 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving approximately 20 mph, the contact smelled a burning odor and noticed heavy smoke emitting from the front driver's side door control panel. The vehicle was moved to the shoulder where the engine was turned off. The window control switch wires were disabled and permanently removed. The vehicle was taken to an authorized dealer for diagnosis and the wire harness and window control switch were replaced. The manufacturer was not notified of the problem. The approximate failure mileage was 44,750.
- Imley City, MI, USA
- Wilmington, NC, USA