8.0
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2000 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure......updated 02/10/16, 03/29/18
- Fortworth, TX, USA
Requesting to file a complaint because my dealer has failed/unable to correct the safety recall for the "rear quarter vent window switch" in my 2011 Town & Country. I was informed of the recall last year, and waited over 6 months for the dealership to arrange for a fix. For several months, they advised they would continue to be completely unable to fix the defect because they could not arrange to get the parts needed. My last request to the dealership was this past November, the week of thanksgiving. They said they still did not have the part and would be unable to repair, and had no idea when they would ever get the part. It was suggested to me on two occasions by someone at the dealership to "just never get the driver's side door wet or moist, and you will be ok". I use my vehicle to Transport my 4 young children (ages newborn - 7yr). My children are too young to remove themselves from carseats, unlock doors and exit from the vehicle unassisted if there was ever an emergency/fire from this defect. I would prefer to have this defect repaired, instead of waiting yet another 8+ months assuming my driver side door should "never get wet" in order to resolve this issue. Thank you for reading.
- Glen Allen, VA, USA
The contact owns a 2011 Chrysler Town and country. While driving approximately 45 mph and making a left turn, the vehicle shut off without warning. The vehicle was restarted after several attempts. Also, the windows rolled down independently and the fuel pump continued to run while the vehicle was off. The vehicle was taken to a dealer for diagnostic testing, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
- Georgetown, IN, USA
- Villa Park, IL, USA