I purchased my vehicle in March of 2016 for the purposes of transporting 2 disabled family members. First, check engine light was coming on and stated that the crankshaft sensor we're not working. When I would drive while driving my vehicle would just shut off I feared getting hit by other vehicles. Then the fuel pump relay would stay on after shutting vehicle off until it would drain the battery. After, now my vehicle cranks but doesn't start at all. This is a hazard and dangerous what I am afraid of is that this is a common issue with these vehicles and the issue has not been looked at by the proper department or authority. I also brought this issue to Chrysler where I purchased the vehicle and they said they can not assist with the issue and no recalls have been put in place my vehicle has been parked for 5 months now.

- Springfield, MA, USA

2012 Chrysler Town and country complaint 2/2 vehicle would having a humming and whirring sound coming from it that would cease only when the battery is dead or terminal removed. The lights would kill the battery despite being left in off position. The vehicle currently was taken to the store for the change of a tipm due to smelling a very hot burning scent and then in stop whirring sound along with display is hot in red on screen. The actual screen and middle control panel to hot to touch. The vehicle tire system signal would occur recurrently and it would cause one to have continuously check tires even if they were fine and sometimes the vehicle would need and others not. The vehicle was left with the dealer to change a tipm and work on the fuel pump not stopping even with no key in the vehicle and change the burned electrical rear window switch that had burned like October. The vehicle had a brand new battery installed by aaa. And this battery cell was destroyed by the continuous draining and jump starting. The vehicle has had the tipm put in and returned to me a month later not being able to drive more than 2 miles without overheating and release of white smoke. The car has no coolant in it and no oil when replaced immediately the vehicle burned it off and it ran out. The vehicle also had to be towed back to the dealer. The dealer charges for the new computer and then tells me I have to pay for the coolant problem, the oil leak problem and and some caliber with my wheel. The vehicle also after having a new tipm installed and new remote coded and programmed the vehicle passenger door on the right still doesn't lock with instruction from neither remote or manually. The dealer is telling me I can not fix the oil leak thing and drive it topping of the oil and checking it daily.

- Manchester, CT, USA

2012 Chrysler Town and country. Consumer writes in regards to engine failure.

- Farmingdale, NY, USA

Door caught fire while driving, smoke everywhere, smoke coming from under hood.

- Beaverdam, VA, USA

While in motion on a freeway at freeway speeds my van just stalled. The traction control light came on first and then it just stalled. Luckily I was able to pull over safely. I called for a tow because the van would not start after that, it just kept cranking and would not turn over. The repair shop was able to start it the next day and saw a code P061C. Which means it would be 5 different problems. They are keeping it to drive it and hopefully get it to stall again. This is a major safety issue, what if my kids with with me and we crashed. How many complaints will there be before someone steps in to fix this problem. There have numerous complaints for this same issue. Hopefully something is done before someone dies.

- Franklin, WI, USA

After receiving multiple check engine notifications for "engine misfire", the dealership determined that all the lifters needed to be replaced. We had the work done, and 1 year later the same codes have returned.

- Waynesboro, VA, USA

The contact owns a 2012 Chrysler Town and country. The contact stated that the front end of the vehicle made a lot of noise when at a stop. The vehicle was taken to an independent mechanic who diagnosed and replaced the flywheel that was cracked. The contact was uncertain if the dealer was contacted. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 130,000.

- Union Beach, NJ, USA

The contact owns a 2012 Chrysler Town and country. While operating the vehicle, the check engine sensor illuminated and smoke was present coming from the engine compartment. The contact stated that the engine overheated and the vehicle began to shake and vibrate. The manufacturer was notified of the failure and did not assist. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 168,000. The VIN was invalid.

- Smyrma, DE, USA

Multiple times the vehicle has stalled and completely shut down while in use. My father had it stall twice while on the freeway at freeway speeds. I have recently had the vehicle stall while idling at stop lights and stop signs when trying to proceed forward. We also had an issue where we took the vehicle out of park and into reverse and using the gas pedal was not propelling the vehicle at a proportional rate - and then when put back in drive the same thing occurred - the vehicle was still running. We had to park, turn it off, and restart the vehicle which cleared the issue in that moment. This is extremely dangerous as the vehicle completely turns off while you are in the middle of using it! we have our babies in these vehicles while we are using them! I have read too many other accounts of this happening to other owners who also are spending thousands of dollars for mechanics to go hunting for solutions - most of which do not work. This is unsafe and needs to be investigated as a larger issue with this vehicle. I'm listing my speed below as 5 mph because that has been a frequent case; however, another driver of the vehicle has experienced this at high speeds previously on my vehicle.

- Circle Pines, MN, USA

On our 2012 Town and country, we had replaced tipm on 2/18. After replacement, vehicle would still turn off in mid-drive, not turn on at all nor turnover many times. I believe it's a huge safety issue to not have any codes show up, the dealer after replacing tipm ( parts and labor $1400), they can't find issue which causes a large safety concern as my girlfriend and children are left to drive a vehicle that can intermittently turn off mid drive. It seems manufacturers know of this problem but no recalls have been issued nor a fix.

- Diamond Bar, CA, USA

The contact owns a 2012 Chrysler Town and country. While driving 30 to 40 mph, the vehicle stalled without warning. The failure was experienced numerous times. The contact was able to restart the engine. The contact also stated that the engine computer failed, which caused the transmission to downshift. The engine computer failure was experienced numerous times. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was not contacted. The contact also stated that the alternator, battery, and psc and asd relays were replaced by the contact and an independent mechanic; however, the failure was not corrected. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 120,000.

- Corinth, MS, USA

The contact owns a 2012 Chrysler Town and country. While driving 5 mph, the vehicle lost power and an orange warning icon illuminated. The contact powered off the engine. The vehicle was restarted and was able to drive normally. The vehicle was taken to alm Kia South (located at 4310 jonesboro rd, union city, ga 30291, (678) 827-8900), but was not diagnosed or repaired due to the diagnostic fee. The vehicle was also taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was not taken to a Chrysler dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

- Palmetto, GA, USA

Rough idle and bucking at stop or slow speeds with loss of power at speed when shifting between 4 and 5. like it miss's 5 altogether and goes straight to 6th gear. Took to shop with #4 cylinder misfire code. They replaced #4 coil but issue returned next day. Same problem and same code. Said most likely cylinder head issue and my be covered by recall. Could not find info of recall for this issue but did find many other complaints about the same thing. My car has 64000 miles on it. Shouldn't be having issue like this. Will a recall be forth coming on this issue or am I stuck with it? respectfully. (xxxxx). Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Middleburg, FL, USA

While driving car will die. This happened on highway and city street and die. Happens random. When at a stop with car running car will die. So far this has happened 9 times

- Old Greenwich, CT, USA

While driving on several occasions van would stall out while driving but wouldn't have to restart. Had engine code P0302 diagnosed both at advance and dealership. After further combustion check both left and right cylinder heads needed rebuilt to include crankshafts, rocker arms, and gaskets. New engine cooler installed due to failure of part leaking. Contacted Chrysler customer care for assistance due to van no longer under warranty and right cylinder head was already repaired 60,000 miles prior. Received no help. Left cylinder head was covered under an extended warranty. Cost 1250. Plus rental cars.

- Woodstock, VA, USA

The contact owns a 2012 Chrysler Town and country. The contact stated that the vehicle failed to start. There were no warning indicators illuminated. The vehicle was taken to allen samuels Chrysler Dodge Jeep Ram (620-860-4002, located at 1421 E 30th ave, hutchinson, ks 67502) where it was diagnosed that the tipton box needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 130,000.

- Burton, KS, USA

Our Town & Country turns off while driving. Soon after it has been turned on. It has happened at low speeds and while at a stop. Once it shuts off, it won't restart until sitting for several hours. Both our local car mechanic and the Chrysler dealership have inspected the car and can't find anything wrong. No error codes show up. Thankfully it has only happened while I've been in relatively safe situations, like parking lots or backing out of my garage. But the safety concerns are huge, if this happens in an intersection or highway. There was a formal investigation done in 2014 with regards to the timp, of which the Town and country was ultimately not included. Attched are repair invoices from both our mechanic and from the Chrysler dealership.

- Orlando, FL, USA

The contact owns a 2012 Chrysler Town and country. While driving 25-30 mph, the contact heard an abnormal knocking sound coming from the engine. The vehicle was taken to an independent mechanic where it was diagnosed that there was a connecting rod failure in the lower engine. The contact stated that the engine was being replaced. The vehicle was not included in NHTSA campaign number: 11V487000 (engine and engine cooling). The local dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. Consumer stated engine was replaced.

- Tampa, FL, USA

Van has been intermittently stalling as I'm slowing at a light or when idling. It has also done this as I'm backing out of my driveway. No engine light comes on and there is no sound from the engine. Power steering and ABS stop working when this happens which makes this so dangerous.

- Cincinnati, OH, USA

The vehicle would shut down and would require restarting. Radio time would reset as if the battery was disconnected. After having auto tech look at vehicle, it has shut down once at a stop. The radio has reset multiple time but engine does not shut off.

- Washington, TX, USA