10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
70,996 miles

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« Read the previous 20 complaints

problem #40

Nov 142018

Town & Country 6-cyl

  • 104,000 miles
The contact owns a 2012 Chrysler Town and country. While driving various speeds, the vehicle stalled. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 104,000.

- Independence, OH, USA

problem #39

Oct 022018

Town & Country

  • 2 miles
Van dies while driving. Speed does not matter. 5mph or 65mph. Dies without warning-no power steering, hard to brake, no turn signals to let other drivers know etc. Once I get pulled over and put into park it will start up fine like nothing has happened. The dealership cannot find anything wrong with it. Other reputable mechanics find nothing on van's computer.. no error codes. Nothing detectable. This has been going on for two years at random. It's terrifying and will unfortunately probably be fatal someday.

- Salem, IL, USA

problem #38

Jun 012016

Town & Country

  • miles
At about 100K miles, the van began to make a ticking sound. It wasn't until I passed 150K I had an issue with a misfire on cylinder 2... turns out, they had an issue with the pentstar

- Cairo, GA, USA

problem #37

May 132018

Town & Country

  • 77,736 miles
Driving vehicle 45mph on leveled road, vehicle jolted, engine disabled and shut down in motion on highway causing traffic backup. Try to turn vehicle back on and ignition restart was disabled. Power remained. Neither key or key remote would restart vehicle.

- San Antonio, TX, USA

problem #36

Apr 262018

Town & Country

  • 100 miles
While driving my Town & Country on both city streets and highway the engine randomly shuts off to include all instrument panel lights on the dash. After coming to a complete stop I simply turn the key to try to re-start and it does. This has happened several times in the last month. I finally took it to the dealer and they could not determine the cause. They did some software updates and sent me on my way. The very next day it happened again. The dealer said that if it happened again that they would need to replace the catalytic converter. Catalytic converter? seriously doubt this is what is causing the vehicle to completely shut off. This is very dangerous and can be deadly.

- Chula Vista, CA, USA

problem #35

Mar 042018

Town & Country

  • 94,000 miles
The contact owns a 2012 Chrysler Town and country. When the vehicle was started, the engine rattled and the check engine indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the bearings were faulty and needed to be replaced. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 94,000.

- Franklinton, LA, USA

problem #34

Feb 122018

Town & Country

  • 100,000 miles
When driving the engine shuts down and and I loose control of my brakes and steering

- West Palm Beach, FL, USA

problem #33

Oct 282017

Town & Country

  • miles
So me and my family we're heading to a birthday party on U.S. highway 64 going to huntsville Alabama and we was about ten minutes out from our city in winchester Tennessee and all of the sudden the van turns its self off at approximately at 50 miles an hour and lost all power to vehicle and power steering was out then there was a simi truck behind us and I guess he thought we was slowing down on purpose and blowed his horn and passed by.we managed to get the van to the shoulder in the grass and called a tow truck. The tow truck driver tryed to boost the van up and it started then died again so we had to have it towed in. We called Chrysler and they didn't help at all but to tell us to take it to the dealership which they was closed so I fixed it my self and all it was is a bad alternator.there should be some kind of warning when this stuff is going to happen because it was a scary situation at a high speed with your family with you.

- Decherd, TN, USA

problem #32

Oct 182017

Town & Country

  • 80,000 miles
Vehicle has a rough idle at complete stops in the city and also while driving at slow speeds. Engine produced a misfire at #6 cylinder. Problem continued after repair. All spark plugs replaced to no effect. Engine produced a #2 cylinder misfire. Code cleared itself. Engine still idles poorly/rough at stops. I believe the problem to has been determined to be the left cylinder head.

- Phoenix, AZ, USA

problem #31

Dec 162017

Town & Country

  • 97,000 miles
The contact owns a 2012 Chrysler Town and country. The contact stated that while driving at various speeds, there was an abnormal grinding noise coming from the engine. The contact stated that the noise grew progressively worst over a seven-day period. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the noise was attributable to connecting rod bearing failure. The vehicle was not repaired. Glendale Chrysler Jeep Dodge Ram located at: 10070 manchester rd, St. Louis, mo 63122, (314) 965-5100, was contacted and informed of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number: 11V487000 (engine and engine cooling). The manufacturer was not contacted or made aware of the failure. The approximate failure mileage was 97,000.

- Maplewood, MO, USA

problem #30

Mar 032017

Town & Country

  • 79,512 miles
Engine was running rough with engine light on. Took to autozone to see what was the code to problem. They said cylinder #2 misfire. Took van to get serviced. They replaced all spark plugs and cylinder # 2 coil pack. All work done in March 2017. Took trip to central California and in Arizona engine light comes on. Upon arriving at my destination, I took van to autozone to check code. Cylinder #2 misfire. Come back to san antonio and take to shop to get repaired. Light is off and van runs great. 2 days later engine light on! autozone, cylinder #2 misfire. Took to shop and mechanic said that we will have to do this all the time. He has been working on 3 other Town & Country's with the same problem but they have misfires in cylinders #6, cyl. # 4 or cyl. #2. what can be done"??"

- San Antonio, TX, USA

problem #29

Aug 102016

Town & Country

  • 65,000 miles
Check engine light on and runs very rough at idle at all times whether engine is cool and/or warmed up. When hooked up to a code scanner it reads a permanent code "misfire in cylinder 3, so I had all six spark plugs replaced as well as the ignition coils. After the new parts were installed the vehicle still runs rough and check engine light still on even if it is cleared due to the same permanent code "misfire in cylinder 3". after research there are "cylinder misfire" recalls for Chrysler Town and country vans " due to excessive cylinder wear" on the same make and model year vehicle I have. I have entered my vehicles VIN on this site and it does not come up as my vehicle having this recall. I have done even more research and my Town and country has the same engine issue as individuals with the misfire recall. I am hoping something can be done

- Millinocket, ME, USA

problem #28

Aug 082017

Town & Country

  • 90,840 miles
Fly wheel flex plate it was a sound like marbles rattling in a tin can at idle and at low speed. It wound up being the fly wheel / flex plate cracking all around the bolt pattern. My mechanic found and repaired it before it blew apart.

- Mt. Prospect, IL, USA

problem #27

Jul 012017

Town & Country

  • 98,000 miles
Two separate issues about six weeks apart. First issue: Lifters started to break down, causing a tapping sound when running. While driving, on three occasions the temperature gauge rose to about the 3/4 mark (where it normally sat just below half) and the performance of the car became sluggish. Metal shaving damaged both camshafts, covered by extended warranty, but cost about $1500 to repair. Took in for repair July 1, 2017, required a full week to repair. Second issue: The totally integrated power module (tipm) failed, symptom was engine turning over but not starting until tried several times (push button start). Happened a few times in isolation, took it in after happening twice in a day (and the third time in a week). Tipm was not covered by extended warranty. Took in August 16, 2017, was going to require about 3 days to repair at a cost of $1200. We have video showing this behavior.

- Huntsville, TX, USA

problem #26

Jun 292017

Town & Country

  • 2 miles
My Town & Country shuts down while I am driving. There is no pattern to when it shuts down. I may drive 20 miles with no problem and other times it will shut down 1 or 2 times within that distance. Had it to the Chrysler certified dealer for repairs and $1400 later the problem was still there.. this problem is been going on for couple months and no one has been able to resolve the issue. Not even the Chrysler. I am scared to drive the car and had a car accident.

- Holyoke, MA, USA

problem #25

Jul 042017

Town & Country 6-cyl

  • 64,000 miles
The contact owns a 2012 Chrysler Town and country. While driving 30 mph, the vehicle stalled and the check engine indicator illuminated. The contact was able to restart the vehicle. The vehicle was taken to metro Chrysler Dodge Jeep Ram on memorial dr C, in chicopee, MA 01020 where it was diagnosed that the thermostat failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle began to stall when idling. The vehicle was taken back to metro Chrysler where the dealer was unable to replicate the issue. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case for the contact. The approximate failure mileage was 64,000. The VIN was unavailable...updated 09/21/17 the consumer stated the vehicle shuts off independently, but the radio stays on. The key was replaced, but the failure recurred.

- Holyoke, MA, USA

problem #24

May 272017

Town & Country

  • 64,000 miles
This car is need camshafts, gaskets and valve arms in both side plus more the car only has 64,000 I put only 18,000 in 2 years keep the car up to date with oil change been complaining since day one that something is wrong with the car had a diagnostic by one Chrysler dealer paid by the private dealer I bought the car from and cut not find anything wrong with it after a year of it the car need camshafts, valve arms in both sides and gaskets for a cost of 1,100. One of the parts was under guarantee by Chrysler like the left side but not the right side.

- Holyoke, MA, USA

problem #23

Apr 282017

Town & Country

  • 102,000 miles
The vehicle I have shuts down while I am driving. The Chrysler dealership has tried to fix the problem but has not been able to fix it. 1. the following actions were performed by the mechanic software update engine control unit on 26 January 2017 but this did not fix it the problem and kept shutting while driving. $66.60 euros. 2. mechanic test drove vehicle and since the problem did not occur asked us to bring the vehicle back in a week. Problem not fix. 3. on 16 March 2017 the vehicle was taken back to Chrysler dealership. Read error memory, error code; kw-nw sensor faulty. Fuses, connectors, control unit verified evap system checks wiring verified vtt test performed. Crankshaft sensor, camshaft sensor, sealant suction bridge thickening, motors oi 5W 30 replaced. This did not fix the problem. 305,23 euros spent. 4. spark plugs replaced on 7 April 2017 but this did not fix the problem. 192,74 euros spent. Then I left my vehicle for 11 days in the Chrysler dealership from 18 April to 28 April. Engine pressure check camshafts and crankshaft sensor and reprogrammed vehicle. Also, they told me that they took apart the evc and welded a cable. 85 euros spent. The following day the car shut off while driving again. I had asked the dealership what I needed to do if the vehicle shut off again. They told me to sell the car or junk it. I asked how I can sell a defective vehicle that's 5 years old" they told me to contact Chrysler customer care. I am awaiting answer from Chrysler customer care. Reference number 35128943. I have almost had accidents because of this and inform Chrysler this. Should I be seeking legal action against Chrysler? should Chrysler buy my vehicle back? what are my options" I am currently living in germany but purchase the vehicle in the usa.

- Apo, AE, USA

problem #22

Mar 282017

Town & Country

  • 43,000 miles
When driving the vehicle this morning at approximately 7 a.M. period on major road in lake orion Michigan when driving in approximately 40 miles per hour. The car shut down, turned off. Steering wheel locked up. While daughter was in the car also. Had to pull off in the middle of the major road. No codes appeared on the dash. Full tank of gas. Just had the oil changed the day before. At friendly Chevrolet in lapeer Michigan. Already notified the dealership. They advised with no codes not sure if they can help out at all. They were very helpful though. And courteous.

- Oxford, MI, USA

problem #21

Jan 262017

Town & Country

  • 100,000 miles
My car has shut off 4 times while driving in 4 separate dates randomly. I have taken it to the dealership 3 times. The times the car has shut off has been while driving at speeds about 20km per hour. Luckily there was no traffic during these 4 events. The first two times the dealership did not know what it was so they sent us home. The 3rd time we went they replaced the crankshaft sensors but as we have been driving it seems like the problem may come back again. Time will tell if it got fixed or not. Hopefully we are not involved in a traffic accident by then because of this issue. This issue began in January of this 2017.

- Apo, AE, USA

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