Myself, the driver and my wife (riding in the passenger seat), with my son 2 year old sitting in his car seat in the middle row. The current outside temperature outside was 70 degrees F. We had just drove through a small residential area going approx. 30 MPH. We came to a stop light, while waiting for the light to change there was a loud pop, almost sounded like a fire cracker going off. We instantly turned around to find the rear gate window shatter. At first I thought the vehicle sitting behind me at the light had hit my vehicle, but when I looked he was parked nearly 8 feet away. I talk to the guy and his wife sitting behind me and he said , that it was weird it look as if the window blew out from the inside. The window just explode. Here were the current variables taking place in the car while at stop. 1. The rear defrost was not on 2.the rear side vent windows were both fully open 3. Outside temperature was a comfortable 70 degrees F.
Now as for the after math there’s not really much to tell other than the window shattered(completely gone) and glass all over the place including right next to my sons car seat. The focal point of the break seemed to be located at near dead center. I’ve just contacted Chrysler about this and I am going tomorrow to see what they say. When I googled this problem I found a handful of town and country from 01 to 13 with this problem. But they tell me on the phone this is not a common thing and will need FCA dealer to look at it , which is fine my only concern is they fix the issue, because I can replace a window but this does not solve the underling problem. Had there been people in the 3rd row seating what would have happen to them? This vehicle (minivan) was purchased to be used as our family vehicle and now sadly I am worried to drive with my two year old son in it. Hopefully a resolution can be made, not simply replacing the window.
Myself, the driver and my wife (riding in the passenger seat), with my son 2 year old sitting in his car seat in the middle row. The current outside temperature outside was 70 degrees F. We had just drove through a small residential area going approx. 30 MPH. We came to a stop light, while waiting for the light to change there was a loud pop, almost sounded like a fire cracker going off. We instantly turned around to find the rear gate window shatter. At first I thought the vehicle sitting behind me at the light had hit my vehicle, but when I looked he was parked nearly 8 feet away. I talk to the guy and his wife sitting behind me and he said , that it was weird it look as if the window blew out from the inside. The window just explode. Here were the current variables taking place in the car while at stop. 1. The rear defrost was not on 2.the rear side vent windows were both fully open 3. Outside temperature was a comfortable 70 degrees F.
Now as for the after math there’s not really much to tell other than the window shattered(completely gone) and glass all over the place including right next to my sons car seat. The focal point of the break seemed to be located at near dead center. I’ve just contacted Chrysler about this and I am going tomorrow to see what they say. When I googled this problem I found a handful of town and country from 01 to 13 with this problem. But they tell me on the phone this is not a common thing and will need FCA dealer to look at it , which is fine my only concern is they fix the issue, because I can replace a window but this does not solve the underling problem. Had there been people in the 3rd row seating what would have happen to them? This vehicle (minivan) was purchased to be used as our family vehicle and now sadly I am worried to drive with my two year old son in it. Hopefully a resolution can be made, not simply replacing the window.
- travo315, Norfolk, VA, US