10.0
really awful- Crashes / Fires:
- 3 / 6
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 24,100 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Received an important safety recall notice from Chrysler about rear quarter vent window switch. Many months ago I allowed my service department that services my van to disconnect this switch, but Chrysler does not seem concerned about this problem. I bought this van for a large amount of money and would think they could get this switch and replace as their first notice said they would. While I am sending this complaint I have been on hold with Chrysler for over twenty minutes now.
- Marianna, FL, USA
2013 Chrysler Town & Country. Consumer writes in regards to rear quarter vent window switch and lack of parts. Recall # 14V234000.
- Cary, NC, USA
2013 Chrysler Town & Country. Consumer writes in regards to window switch recall notice issues. The part was not available to perform the recall. The dealer made a temporary repair.
- Bay City, MI, USA
The contact owns a 2013 Chrysler Town and country. After removing the key from the ignition switch and exiting the vehicle, the engine remained active. The contact had to re-insert the key in the ignition to shut off the engine. After stopping the vehicle, the contact was unable to remove the key from the ignition switch and the gear lever failed to shift out of the park position. The vehicle was taken to the dealer but no further information was available. The manufacturer was not notified. The VIN was not available. The failure mileage was 26,000.
- Herndon, VA, USA
2013 Chrysler Town & Country. Consumer writes in regards to rear quarter vent window switch recall notice issues. The consumer stated the dealer disconnected the widows and have failed to get the part needed to fix the window. Recall # 14V234000
- Riverton, UT, USA
The contact owns a 2013 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V234000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacturer was made aware of the delay. The contact had not experienced the failure. Updated 4/30/15 updated 05/05/15
- Sterling, CO, USA
The contact owns a 2013 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V234000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated that the parts needed were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. Updated 4/30/15 updated 05/05/15
- Fremont , NE, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the vehicle repair. The manufacturer was not notified. The contact had not experienced a failure. Updated 4/21/15
- Portage, MI, USA
Received notification of rear window switch recall from manufacturer in the summer of 2014 (NHTSA campaign number: 14V234000). Immediately took vehicle in to local auto dealer to have switches disconnected, however replacement switches were not installed. According to the dealer, the switches have been on back order ever since. This represents an unacceptable delay in completing the repair associated with this recall. Have contacted dealer and manufacturer several times in the interim with no resolution.
- El Paso, TX, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- El Paso , TX, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Cedar Park, TX, USA
While driving at night with the headlight switch in the auto position, the headlights suddenly turned off leaving the road immediately in front dark. Speed of travel at time of the incident was 60 mph. There were cars in front and in the rear. To avoid a potential accident, I quickly turned to headlight switch to the manual on position and the headlights came back on again. Prior to this incident, there were numerous occasions where the headlights would not turn on when the switch was in the auto position. On all of these occasions the switch had to be turned to the manual on position for the headlights to turn on. Maybe unrelated but when the headlights are on, regardless of whether the switch is in the auto or manual on position, the low beam indicator never appears in the dashboard, only the park lights are indicated.
- Dublin, OH, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Hiram, GA, USA
The contact owns a 2013 Chrysler Town and country. The contact received a notice for NHTSA campaign number: 14V234000 (electrical system); however, the part was not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The dealer deactivated the vent window switch until the official repairs could be performed. The contact had not experienced a failure. Updated 3/31/15 the consumer stated the recall was finally completed. Updated 04/07/15
- Scottsdale, AZ, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to a dealer. The technician deactivated the window switch as a temporary remedy. The part to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
- Sun City West, AZ, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number:14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Updated 4/6/15 the consumer stated the problem was resolved. Updated 04/09/15
- Grand Island, FL, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number:14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Ballston Lake, NY, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Defiance, ID, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure.
- Wilmington, DE, USA
- Riverside, FL, USA