10.0
really awful- Crashes / Fires:
- 3 / 6
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 24,100 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system).the contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Poughquag , NY, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Chicago, IL, USA
Recall P25 called in August, September, October and again in November. Paid $36000 dollars for car I think I should get it fixed or have it claimed a lemon under lemon law dealer in elmira/horseheads, New York won't make any effort in making it right.
- Pine City, NY, USA
The contact owns a 2013 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system). The dealer was uncertain when the parts would be available to service the vehicle under the recall. The manufacturer had not been notified of the problem. The contact had not experienced a failure. The VIN was unavailable.
- Woodridge, IL, USA
There was occasionaly a odor of burning plastic.
- Milford , PA, USA
The contact owns a 2013 Chrysler Town and country. The contact received a notification for NHTSA campaign number 14V234000 (electrical system). The contact was informed that parts needed to remedy the recall were not available.
- Pittsburgh, PA, USA
The contact owns a 2013 Chrysler Town and country. The contact received a notification for NHTSA campaign id number: 14V234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Brooklyn, NY, USA
More than six months ago, I received safety recall notice number: P25/NHTSA 14V-234. This notice addresses the potential fire hazard caused by defective rear quarter vent window switches. I have requested that the dealer repair or replace the switch on four occasions. The response has always been "we cannot get the repair parts to fix the condition". the dealer also said that they usually just disconnect the switch instead of repairing the safety defect. I find this answer totally unacceptable, and want my vehicle repaired as soon as possible. Please advise me what the next step should for correction of the safety recall issue.
- Fairview, NC, USA
The contact owns a 2013 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system). The contact stated that the dealer unplugged the vent switch seven months ago and the recall repair part was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Chesterfield, VA, USA
The contact owns a 2013 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Columbia , SC, USA
The contact owns a 2013 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
- Allegan, MI, USA
Uconnect drops calls in cold weather. Radio module fails to turn on in cold weather. Problem has occurred on 7 different occasions despite radio module being replaced three times so far. Currently vehicle has white module screen with spider webbing, intermittent radio, no back up camera working, vehicle unsafe to drive.
- Colchester, CT, USA
The contact owns a 2013 Chrysler Town and country. The contact was advised by the dealer that the vehicle was included in NHTSA campaign number: 14V234000 (visibility, electrical) however, the part for the repair was unavailable. The dealer made a temporary repair to the rear vent windows to make them inoperable due to the parts not being available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs to be performed. The manufacturer was notified of the issue. The approximate mileage was 32,000.
- Ormond Beach, FL, USA
Multiple times windshield wipers began going and warning lights flashed inside the car and windows went down with out being powered and doors open and shut by themselves. Three times the car engine spontaneously shut down while driving losing power steering and brakes. Had it to multiple dealers - no code on the computer system so no one would do anything to fix it. Frequent conversations with customer service for Chrysler... nothing they can do. We've been instructed by Chrysler to keel a journal every time our car shuts down while driving... that's their solution. Even with this journal (assuming my family continues to survive the shut downs where we lose control of the brakes and steering while moving down the road) if there is no code Chrysler will have no solution.
- Milton, WI, USA
The contact owns a 2013 Chrysler Town and country. While driving on the highway at an unknown speed, the contact smelled a burning odor inside the vehicle through the air vents. Even when the air conditioner was off, the burning odor was still present. The dealer was unable to diagnose the cause of the failure. The manufacturer was not notified. The approximate failure mileage was 46,224.
- Houston, TX, USA
While driving into the dark going approximately 65 mph in the rocky mountains the headlights and all light in the car went out. It was raining and the windshield wipers were going. The lights were on automatic setting. The wiper setting was adjusted on the control and all the lights went out including the headlights and all of the interior lights. Approximately 5 seconds later after moving the wiper switch around the lights came on. The lights all went out again approximately 1 minute later went the wiper switch was adjusted. We then tuned on the lights on the light control and the headlights remained on. The problem was when the automatic light setting was on.
- Las Vegas , NV, USA
The contact owns a 2013 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
- Newark Valley, NY, USA
Shortly after encountering a rain storm, where we needed continuous windshield whippers, all interior dash lighting and gauge lights were extinguished and remain so for an extended period of time. Since that time, when ever the whippers are in use for 3-4 minutes the dash lights simply shut down regardless of exterior lighting conditions. Exterior head lights and running lights continue working. This problem seems to happen quicker now that in late May. This problem makes driving at night a challenge as speed gauges and fuel gauges are no longer visible when whippers are in use. Two separate Chrysler dealers simply can not diagnose a problem or a cure.
- Ocala, FL, USA
The contact owns a 2013 Chrysler Town and country. The contact smelled a burning odor inside the vehicle and noticed that the control for the rear power windows malfunctioned. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 8,000.
- Saratoga, CA, USA
- Yuma, AZ, USA