10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
64,800 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Chrysler Town & Country:

Unsubscribe any time. We don't sell/share your email.

problem #5

Mar 132019

Town & Country

  • 75,000 miles
The seat belt release is sticking and won't clamp the seat belt. Engine had a slight tick when purchased an tucking has became worst. Electrical dvd is short and won't operate. Side panel on van and modern like mine missing.

- Rockledge, FL, USA

Add Complaint
problem #4

Oct 052019

Town & Country

  • 81,000 miles
Third row middle seatbelt does not engage ratcheting locking mechanism to properly protect passengers making it unsafe for carseats and passengers alike.

- Stephens City, VA, USA

Add Complaint
problem #3

May 022018

Town & Country

  • 98,000 miles
Passenger seatbelt buckle pretensioner deployment control - circuit open. Causing a lost communication with right B-pillar impact acceleration sensor, lost communication with the right door track impact acceleration sensor and seat belt light. Vehicle was stationary.

- Virginia Beach, VA, USA

Add Complaint
problem #2

Dec 222015

Town & Country 6-cyl

  • 36,000 miles
The contact owns a 2013 Chrysler Town and country. While driving 40 mph, the brake pedal was depressed and failed to stop the vehicle and a crash occurred. The air bags did not deploy and the seat belts did not restrain the contact and passenger. A police report was filed. The contact sustained injuries to the neck and spine. The passenger sustained injuries to the left shoulder, neck, and implants. Medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000....updated 06/22/16 * bf the consumer also stated he was unsuccessful at getting the recall regarding the rear window switch rectified. He was informed the parts were not available. Updated 06/28/16.

- Smyrna, DE, USA

Add Complaint
problem #1

Dec 222015

Town & Country 6-cyl

  • Automatic transmission
  • 34,000 miles
The contact owned a 2013 Chrysler Town and country. The contact stated that while driving at 45 mph, the contact crashed into a deer on the front driver side of the vehicle. The brake pedal was depressed but hesitated to stop the vehicle. The seat belt pretensioner failed. The air bags did not deploy. A police report was filed. The driver sustained injuries to lower back, neck and legs that required medical attention. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 34,000. Updated 02/23/16 the consumer stated there was a second person injured. Updated 02/24/16.

- Smyrna, DE, USA

Add Complaint