10.0
really awful- Crashes / Fires:
- 6 / 9
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 32,271 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When the vehicle is running and put into park or has been in park idling, the electrical system (and engine) intermittently (once a month) shuts down and the vehicle needs to be re-started. The climate control fan level resets to full blast, temperature setting resets, and the clock resets to 12:00. So far this hasn't happened with the vehicle in drive.
- Bloomington, IN, USA
While I was waiting to pick up someone on a school parking lot (being parked, and engine was on), I suddenly heard very(!!) loud, several thunder-like or shot-gun sounds. As I rolled down the driver's side window, I heard again that same sounds and the sound is then accompanied as if a window was grinded. The window didn't come up so I assumed it was broken into pieces. According to body shop, the regulator for the window is broken while the window glass is perfectly fine. Also, I was recommended to talk to Chrysler rep for possible recall. The Chrysler dealer shop indicated there was no recall for my van's VIN. It's so strange that there is no recall on this so I was looking at this website, and found that there was a very similar situation like mine for Chrysler Town and country van (recall # P25). I paid $360 out of pocket to change a regulator, and please investigate further.
- Alexandria, VA, USA
Airbag light is onshowing red
- Jonesboro, GA, USA
Every trouble light on the instrument panel came on. There is no power to the interior of the vehicle. It's possible the engine could shut off while driving the van. The problem started on 10/6/2018. The vehicle was towed to the dealer. The dealer could not resolve the problem and had a 3rd party replace the fuse box. This did not resolve the issue. The battery was then replaced. This did not resolve the issue. All trouble lights on the instrument cluster are illuminated (Inc - charging system, oil pressure, anti-lock brakes, air bag, electronic throttle control, tire pressure, engine temperature, seat belt, brake, engine malfunction indicator, electronic stability control, vehicle security, low fuel). The lights were going on intermittently, but are now on constantly. I cannot drive the van due to the fact that it just might shut off while driving on the highway or thruway. The vehicle is now parked. And I need a vehicle to drive!!
- Fairport, NY, USA
Driving at 30 mph or slower, the engine shuts off and the computer resets it'self. The gas mileage goes from 21 to 22 mpg back to factory 18 mpg and you have no power steering and no power brakes. It could cause me to wreck for the last time I was in down town lisbon, Ohio making a left turn when it just shut off and lost power. You put it in neutral and it will start right up but it's hard to do while turning and no power steering or brakes.
- Salem, OH, USA
The drivers side sliding door does not open its shut close and it won't open and the driver seat does not go back or forth this just started happening the seat stop working in augast and the door locked shut 2 weeks ago it's a concern for me why does it do that
- Lakewales, FL, USA
The contact owns a 2014 Chrysler Town and country. While driving 50 mph, the rear door ajar warning indicator illuminated. The contact stated that the door was not open; however, the indicator remained illuminated until the vehicle came to a stop. The vehicle was taken to the dealer (auto park Chrysler Jeep, 400 autopark blvd, cary, nc 27511, (844)-825-1780) where it was diagnosed that the computer needed to be rebooted. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and informed the contact that the vehicle had a warranty for the power train for 100,000 miles. No further assistance was offered. The failure mileage was 78,200.
- Holly Spring, NC, USA
Van was parked in my driveway. My passenger window malfunctioned when rolling down. It made a loud noise and then fell rapidly down into the door frame. I heard it breaking as it fell down at rapid speed inside of the door.
- Vero Beach, FL, USA
Vehicle caught fire in the rear along the second row of seating by the usb outlets/power inverter. The vehicle started smoking and then sparks flew out of the outlets. There were no cords plugged in and the seats were folded down. After turning the vehicle off, it then caught fire. The vehicle was running and the smoking occurred at a stop light. After the light changed from red to green, I parked the vehicle away from traffic and turned off the engine once sparks emitted from the outlet.
- Edmonton, KY, USA
The contact owns a 2014 Chrysler Town and country. When the vehicle was started, the check engine and P517 code indicators illuminated. While driving approximately 40 mph, the rear passenger door opened without warning. The dealer was not called. The failures were not diagnosed or repaired. The manufacturer was made aware of the failures and referred the contact to NHTSA. The failure mileage was approximately 69,400.
- Mt. Pleasant, PA, USA
The van stalls a little bit I went and had a diagnostic done on it and the catalytic converter keeps clogging up causing the van to slow up or to switch gears. Also the doors don't close all the way the sliding doors do not close all the way you have to open and close them sometimes it will say that their clothes and then they come open. Also the ac system does not work in the back of the car the door from the ac that goes to the back of the van closes and will not open to it gets extremely hot in the car even though the ac is on full blast. Also the dvd system my van is 2 years old the dvd player went out and the company would not fix the dvd player I had to spend over $1,000 just to get a new replacement for the dvd player. Also the wipers will fog up the windows causing a hazardous where you cannot see and the wiper cord for the rain-X comes undone.
- Senoia, GA, USA
Side monitor sensors fail after less than 30K miles. System beeps every 5 seconds and speedometer flashes warning to get the system serviced. It will not stop beeping. The monitors rot out because they are not sealed properly. This should definitely be a recall. It's a $2,100 dealer fix. Chrysler does not admit it's a defect yet there are complaints of failure all over the web.
- Linwood, NJ, USA
Stalls without warning under all conditions. Engine and all electrical components (engine, lights, power brakes, power steering, interior lights, dashboard lights). This used to happen once and a while. Now it happens more than once a day. This is a major safety problem. Last time the car was at the Chrysler dealership they were unable to diagnose the problem. Do not buy a Chrysler minivan until this is addressed, they take responsibility for this daner, and there is a recall. Car has less than 40K miles. Most recently happened when travelling at about 20mph, while pulling out of a parking lot and into traffic on a busy road, temperature outside is 40F. City street. Car was already warm (had been driven about 10-miles prior to this happening. I'm only allowed to check three items for part of the car affected, but other systems were also effected including lighting, peed control, wipers, power seats, steering, elec stability control, air bags, tire pressure sensors, and other electrical systems.
- Shaker Heights, OH, USA
We have multiple electrical problems involving different systems. Orc and seat belt tension-er needs to be replaced. Blind spot sensor and harness needs to be replaced. Along with left side module. Lock actuator on passenger side door needs to be replaced. Air bag sensor for driver is malfunctioning and needs to be replaced.
- Ypsilanti, MI, USA
The contact owns a 2014 Chrysler Town and country. While driving approximately 55 mph, the vehicle experienced a loss of engine power and the check engine warning indicator illuminated. The vehicle was towed to an independent mechanic who then referred the contact to Chrysler due to the failure being a known manufacturing defect. The dealer was not contacted. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 120,000. The VIN was not provided.
- Fayetteville, GA, USA
While driving the blind spot detector sensor failed then lost all power to cab of vehicle including the dash. When power came back on the display showed "no bus". happened 6 times while driving to the dealership.
- Blue Mounds, WI, USA
The contact owns a 2014 Chrysler Town and country. While driving unknown speeds, the headlights, turn signals, and instrument cluster failed to illuminate. The vehicle was taken to a local dealer (blevins bros, 5914 state hwy 812 ogdensburg, NY 13669) where it was diagnosed that there was a shortage in the driver's door wiring. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed that the blind spot detectors needed to be replaced. The vehicle was repaired. The manufacturer was notified of the issue and opened case number: 33453442. No further assistance was provided by the manufacturer. The failure mileage was 50,048.
- 563 Pray Rd, NY, USA
Previous complaint airbags did not go off although impact felt extreme.
- Gambrills, MD, USA
While traveling daily to work on many occasions, my lights in the dash, my radio and all power up front would go off while driving and just recently while parked.I did not think too much of it so I had replaced the battery and the electronic to the front would continue to fail I was unable to correlate rather anything else could have caused it. My automatic doors would not open although the switch was on and nothing was blocking it. Also my tire pressure indicator light was not going off even after having to replace the tires.
- Gambrills, MD, USA
- Carl Junction, MO, USA