10.0
really awful- Crashes / Fires:
- 6 / 9
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 32,741 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
- Pittsburgh, PA, USA
The contact owns a 2014 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/06/16 the consumer stated the rear window switch was replaced. Updated 05/09/16.
- Monterey, TN, USA
The contact owns a 2014 Chrysler Town and country. The contact stated that the function button on the steering wheel failed to work randomly along with the radio. The radio shorted out several times with a message on the display indicating that the screen was hot and that the navigation feature was not available. The contact had not pressed any function button for the navigation feature so it was unclear as to what was causing an increase in the temperature of the radio as well as the short. The vehicle was taken to the first dealer who was not able to replicate and diagnose the failure. The vehicle was taken to a second dealer who disconnected the radio and diagnosed that the radio needed to be replaced. The second dealer did not indicate what was causing the temperature increase. The contact was waiting on the part to receive the repair. The manufacturer was notified of the failures. The failure mileage was not available.
- Walled Lake, MI, USA
2014 Chrysler Town & Country. Consumer writes in regards to rear quarter vent window switch recall issues. The dealer informed the consumer, the part needed to be replaced.
- Simi Valley, CA, USA
When driving the van stalls, losing control and wheel locking up. I have to put the van in park to restart. This has been happening since Nov 2015. The current mileage is 29,000 miles. The van has been taken to the dealership for diagnosis and repair twice. The first trip resulted in no codes since they had been overwritten and the problem hadn't occurred in a reasonable time. The dealer placed a device in the car to take a snapshot when it happens. It happened and the codes P0016. The dealer replaced cam phasers-bank 1 (rear head). Then the car was ready for pickup and my wife didn't even make it out of the parking lot before stalling again. According to the repair statement dated on Jan 18,2016, nothing else had been accomplished. The dealer had been working with star technician support center to resolve this issue. My wife then stalled again this morning on Jan 26, 2016. This matter is very serious and should be handled before a life is lost driving. According to other complaints, there are 7 around the same mileage of the same make and model year of this van.
- Loganville, GA, USA
Headlights & wipers started coming on at the same time and I had no control over them. The wipers would say on for about 3-5 minutes and headlights would stay on for about 15-20 minutes. Next the radio would freeze up. Then the push button start would not always work the first time, had to repeat it a few times to start. Next alarms would go off in the car, with no symbols on the dash. Then the power 3rd row seat would move forward and revers with my grandson sitting in the seat. Car was unsafe to drive, too many electrical problems going on!
- Trenton, NJ, USA
The contact owns a 2014 Chrysler Town and country. The contact stated that while driving at various speeds, the engine stalled as the front windshield wipers activated without warning. The vehicle did not restart. The failure recurred numerous times. The vehicle was towed to a dealer where the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was unknown.
- Miami, FL, USA
My 2014 Chrysler Town and country shut off while I was which resulted the steering locking up, and giving me no control.to stop or control the car;. it has happened on 3 different occasions with my wife and child in the car as well as myself driving.this is very dangerous and I am very worried it is going to cause my wife and my children to be in an accident. Something needs to be done about this, it is a very serious problem!
- Chesterfield Twsp, MI, USA
Vehicle will randomly shut off while driving or idling. Has happend about 8 times in last 4 months. Have to coast to road side, put care in park and restart. Engine shuts down, electrical turns off for a second.
- Port Orchard, WA, USA
The contact owns a 2014 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/07/16 updated 04/27/18 the consumer stated the rear quarter vent window was repaired on 03/17/16.
- Irwin, PA, USA
No accident yet, have two recalls for the same probelm, first onw Jun 2014 and second two week ago. Now I am told it will be Mar 2016 before it can be checked again or repaired. I took this veh to the dealer 11 months ago.
- Eight Mile, AL, USA
The contact owns a 2014 Chrysler Town and country. While the vehicle was parked, the key was removed and the vehicle was still in the drive position. When the contact returned, the vehicle was not able to be started. The vehicle was not diagnosed or repaired. The failure recurred. While parked, the vehicle drifted off and crashed into two vehicles. The air bags failed to deploy. A police report was not filed and there were no injuries. The manufacturer was not notified of the failure. The failure mileage was 5,025.
- Franklin, TN, USA
2014 Chrysler Town & Country. Consumer writes in regards to rear vent window switch recall replacement part issues.
- Corvallis, OR, USA
The contact owns a 2014 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Greenup, IL, USA
I was driving on highway and it was raining. My windshield wipers were on but then started acting funny. They were going off the side of my car, going very slow, only going 1/2 way. They were going so hard that I could feel it in my brakes. My windshield broke and they stopped working. It was raining so hard I couldn't see anything and had to make an emergency stop on the side of the highway. I had the car towed to the dealership and they told me the fuse blew and that the linkage wrapped around something and blew the motor and cracked my windshield. I called the manufacturer but they said that it was out of my warranty period. This is a 2014 that I just purchased brand new last year. I work an hour away so my car does have 42K miles but it shouldn't do this. I have a video of what my window wipers were doing when they were acting funny. This video shows clearly there was no crack in my windshield at that time.
- Riverview, FL, USA
Car cut off and would not start. Took the car to a Chrysler dealership and they said it was the battery. They charge the battery and the car still would not start. Then they said it was the tipm, they had to order the part and 39 other was waiting on the part also. It is going to be $1,100 to fix the problem.
- Cleveland , MS, USA
The contact owns a 2014 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Sacramento, CA, USA
The contact owns a 2014 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of issue. The contact had not experienced a failure.
- Aiken, SC, USA
My Town and country has the power folding third row seats. My kids and I were sitting in those seats on July 4th for the fireworks show. I was shifting in the seat when my knee accidentally pressed the seat fold button which started collapsing the third row seats on my 2 kids and I. if my kids had not jumped up in time, the seats would not have stopped before causing serious injury. I stayed in the seat to see if I could stop it somehow, but the buttons didn't stop the process. I finally was able to force the seat to stop with my back, but I had to use a lot more force than my kids could ever have done. The seats have enough force to seriously injure a child. This is clearly a huge safety issue, as the buttons are in a location that can be accidentally pressed easily. Also, if kids are in the back of the van and are playing around, they could easily reach and play with the buttons while sitting in the back. A simple button cover or child lockout switch would solve the problem. The van is advertised with the purpose of using the rear seats as a tail-gate alternative, but this safety issue makes that a dangerous solution.
- Orlando, FL, USA
- Roswell, GA, USA