10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
2 / 0
Average Mileage:
60,813 miles

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problem #104

Nov 052020

Town & Country

  • 127,000 miles
Vehicle had leaking plastic oil filter housing at 110K miles. After review online, noticed this is a very common design issue all over the 3.6 pentastar V6. Then at 127K, I have now been informed after engine started ticking while driving that timing chain, camshaft etc have failed and engine must be rebuilt and or replaced entirely. I have owned many vehicles and never had one with an engine failure at this low mileage. Small fixes, of course but total catastrophic engine part failure at 127K? Chrysler should be ashamed of this poorly designed engine. They know this engine has problems as they extended engine warranties for 2011-2013 models but I feel like they leave their customers with newer engines high and dry. I will never buy another fca product again as long as I live, and I am a young father with many more vehicles left to buy in my life - this was my first fca vehicle.

- Herculaneum, MO, USA

problem #103

Nov 032020

Town & Country

  • 60,000 miles
The contact owns a 2014 Chrysler Town & Country. The contact stated that in the driveway of his residents there were drops of oil in the driveway. No warning lights illuminated. The vehicle was then taken to an independent mechanic who diagnosed the vehicle and determined that the oil pressure gauge needed to be replaced. The oil was replaced in the vehicle however, the failure recurred. No dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

- Laurance, KS, USA

problem #102

Oct 012020

Town & Country

  • 115,000 miles
The contact owns a 2014 Chrysler Town and country. The contact stated that while driving 35 mph, the vehicle loss power steering assist without warning. The vehicle was turned off and restarted and operated as designed. Additionally, after coming to a stop, the power steering failed to operate as designed. The vehicle also failed to accelerate as intended. The vehicle was turned off, restarted, and operated as intended. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 115,000.

- Greenbay, WI, USA

problem #101

Mar 012018

Town & Country 6-cyl

  • 115,000 miles
The contact owned a 2014 Chrysler Town and country touring van. The contact stated that the vehicle was parked in the driveway of his home and vehicle suddenly burst into flames. The flames quickly engulfed the entire vehicle. The fire department was contacted and put out the flames. The contact did not receive either a police or fire department report. The insurance company totaled the vehicle along with another vehicle that was parked in the driveway as well. There were no injuries. The manufacturer was contacted and they sent a letter directing the contact to work with the insurance company to settle the claim. The dealer was not contacted. The failure mileage 115,000.

- Oxford, MI, USA

problem #100

Nov 142019

Town & Country

  • 85,000 miles
I've listed a date below I don't recall the exact date, don't recall the exact mileage, or the exact speed everything listed herein is approximate, if it had happened all day everyday then I could've remembered, but the following has happened on multiple occasions both in winter and in summer. 1. vehicle has stopped on me while driving multiple times, doesn't otherwise seem to drive rough, it has also stalled on me while driving and I make "Y" turns or am driving and stop at a stop sign. I put the van back in park, and it will start back up. It doesn't happen while the car is in park. Sometimes there is a burning smell that is similar to the smell of an airplane. 2. ticking noise when I start and continues while I'm driving and increases as I accelerate. 3. heat and A/C will turn on, on its own, turns on the rear first, and then the front seats after, I can turn it off and it will repeat the process (I've actually recorded it happening). 4. left passenger door closes on its own, won't stay open, clicking noise even if it's closed. 5. interior lights and radio will flicker and go dim then bright (as if switching from night to daytime throughout the whole time I'm driving frequently happens).

- Milwaukee, WI, USA

problem #99

Aug 152020

Town & Country

  • miles
When I was driving suddenly my van turn off

- Florence, SC, USA

problem #98

Aug 082020

Town & Country

  • 56,000 miles
Transmission went with 56000 miles, getting the car back in almost 4 weeks. Now car just stops dead. Had to tow to dealer again same problem. Scared to drive because after getting car back engine 'rolls'. feels like stopping. I stalled yesterday at intersection and got towed to dealer. The fixed trans but now I have just stopping problem. Looking the problem up I find it's a problem with Chrysler. I can't afford to keep a lemon. Please check it out.

- Oakhurst, NJ, USA

problem #97

Aug 052020

Town & Country

  • 66,000 miles
One morning before work when I started the van I noticed the battery light was illuminated. The vehicle drove fine and after work, the light was not on anymore. The van sat all weekend and when I started it up 2 days later the battery light was again illuminated. So I scheduled it to be seen at the dealership. By the time the dealership could get me in, the battery light was no longer on. The dealership ran diagnostics and could find no issues so I picked it up with no resolution. Today has been a week since the dealership looked at the van, the battery light has been on solid for 3 days now and on my way to drive it back to the dealership this morning, it completely died on the side of the road and I had to have it towed the rest of the way there. The vehicle completely died while driving on a straight 35mph road. All power steering and instruments were lost and I couldnt even put the van in neutral or get the key out of the ignition. I am currently waiting to hear from the dealership as to what they found as the cause.

- Walkerton, IN, USA

problem #96

Jun 242020

Town & Country 6-cyl

  • 56,620 miles
A few weeks after getting my oil changed I was driving when the check engine light came on. I took it to auto zone and ran a diagnostic on the vehicle. The result was a code P0520 which indicates a fault in the engine oil pressure sensor/switch electrical circuit for a predetermined period of time. Most likely solution is to replace the oil pressure switch.

- Austin, TX, USA

problem #95

May 132020

Town & Country 6-cyl

  • 90,000 miles
My van started making a clicking noise while on and was pulling a code for misfires in the engine. It turned out to be a common known condition causing metal in the oil system. I still owe $8500 on this van. I am a single mother of three and now will be upside down on a car that I love. I spoke to different mechanics who agreed it happens in this models engine. I believed Chrysler to be top quality product and never imagined that I would be on the other end of a call telling me that my top quality car is not what I thought it was. I am extremely disappointed and have feel it needs reported so other families do not have to go through the same financial burden that I am.

- Pueblo, CO, USA

problem #94

Feb 062020

Town & Country 6-cyl

  • 130,000 miles
Suddenly experienced bad jerking above 35 mph and found out was a misfires. Replaced 2 spark plugs. Misfires still occurring which can now be felt while idle (jolt/hiccups and around 50-60 mph). Can also hear engine ticking. Common with 2011-2013 engines and 2014 engines are the same so extended warranty should be provided as well.

- Beale Afb, CA, USA

problem #93

Aug 122019

Town & Country

  • miles
When we purchased the van in 2018, the dealer told us the number 2 head was replaced and camshaft because of rocker arm ticking, now last fall I had to replace 8 rocker arms on the same head. Chrysler extended the warranties on 2011 thru 2013, but the 2014 has the same exact engine. Why isn't it covered under the extened warranty, I need another camshaft.

- Sheffield Lake, OH, USA

problem #92

Mar 112020

Town & Country

  • 136,000 miles
Sliding right side door opening by itself (mostly happening overnight), rear lift gate has opened by itself twice (so far), driver's side sliding door has opened by itself once (overnight). I shut the power switch to it off, but it's still happening. So far, that has not happened while the vehicle was on or in motion. I worry about if I'm away and it happens that someone could steal articles from my van. The engine temperature has been running high lately, with a smell of antifreeze. I had the radiator flushed and thermostat replaced, but it's still running hot. It does this mostly when it's idling, even in cold weather.

- Fayette, OH, USA

problem #91

Jan 232020

Town & Country 6-cyl

  • Automatic transmission
  • 100,000 miles
The contact called on behalf of his daughter who owns a 2014 Chrysler Town and country. The contact stated that while his daughter was driving at 40 mph, the check engine warning light illuminated. The vehicle started to misfire while the accelerator pedal was depressed. The driver was able to veer to the shoulder of the roadway. The driver turned the vehicle off and back on however, the failure persisted. The vehicle was taken to (grieger?S motor sales Chrysler Dodge Jeep Ram 1756 w us hwy 30, valparaiso, in 46385, (219) 462-4117) where it was diagnosed. The contact was informed that the engine needed to be repaired. The parts to do the repairs were not available. The vehicle was test driven; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. The vine was not available. Consumer stated vehicle has not been drivable since Jan 2020.

- Portage, IN, USA

problem #90

Feb 012020

Town & Country

  • 127,000 miles
Receive obd error cylinder 4 misfire (P0304). Mechanics have replaced all plugs & ignition coil on cylinder 4. cel with same error came back. Rough idle at stationary position. Car as 127K miles on it. Chrysler extended engine warranties on 2011-2013 T&cs for this exact issue for even # cylinder head misfires. Would like to see if warranty could be extended for 2014 to fix this issue.

- Oxford, OH, USA

problem #89

Jan 122020

Town & Country

  • 59,800 miles
I own a 2014 Town and country. The check engine light has come on at around 59800 miles. Brought to mechanic and he informed me cylinder 6 was misfiring. Upon further investigation he said the cylinder head was cracked. I called Chrysler because mechanic said they have extended warranty for this specific part. I was told my year is not covered. Only up to 2013. Upon researching the problem is still going on. With my year and others. This is a big problem and it needs to be addressed. Chrysler should stand by their product and fix these issues.

- Bronx, NY, USA

problem #88

Dec 182019

Town & Country

  • 127,000 miles
Driving one morning check engine light came on. Also noticed van not wanting to shift into overdrive 6th gear. Went to get code read P060dd was present. Started by checking oil very low. Then noticed oil all over the top of transmission and leaking down side of motor from underneath the intake. Upon further inspection noticed valley of engine full of oil. Added about 3 quarts of oil and drove car 30 miles light went off. I found multiple tsbs about the oil filter housing. Called dealer they said yep it's a issuse and parts 286.. during the repair after I removed the intake I was able to confirm that it appeared to be the oil filter adapter housing leaking oil. In filled the engine valley with oil. I replaced the part plus new intake gaskets and then drained all the oil and coolant. Hopefully this part doesn't fail again as I used a oem from Dodge Chrysler

- Park Hills, MO, USA

problem #87

Oct 102018

Town & Country

  • 60,000 miles
The contact owns a 2014 Chrysler Town and country. The contact noticed oil leaking from the vehicle. Dover Dodge Chrysler Jeep Ram (396 us-46, rockaway, NJ 07866, (973) 366-7000) was called and an appointment was scheduled. The vehicle was later taken to an independent mechanic who diagnosed that the leak was coming from the hose filter that needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 60,000.

- Rockaway, NJ, USA

problem #86

Nov 302019

Town & Country

  • 80,000 miles
2014 Chrysler Town & Country has a bad oil leak. We have researched and found it to most likely be the oil filter housing cooler assembly. There is oil all over the the motor and underneath on the drivers side but not on the passenger side we have read that the oil filter housing is easy to crack when changing oil & filter. I have always taken it to the dealer where we bought it new to have it serviced. My last oil change was done 4000 miles ago and we just started having this oil leak. So it cannot be that is was cracked or it would have been leaking at the time of the last service. The oil cooler housing is a plastic part on the drivers side and that is where all the oil is leaking. The warranty has expired so we are exploring repair options. Since this is becoming a common problem, a recall should be issued. We recently bought our son a 2019 Dodge challenger. It has the same motor as our van, so we aren't looking forward to addressing this same issue.

- Gore Springs, MS, USA

problem #85

Dec 022019

Town & Country

  • 0 miles
The van was purchased in 2017. The jerking/shuttering of the vehicle when driving or hauling on gas was the first sign of dysfunction of the vehicle. The second sign of failure in the manufacturing of this make and model of Chrysler was the head restraint of the drivers seat and then weeks latter the passenger seat popped up, when the vehicle was parked and not in motion and deployed out of place without impact of any accident or etc. And last but not least, but extremely important the oil leaks that this vehicle to this day have started since September of 2019. We have gone more than 3 times to different oil changes and companys and they keep insisting it's a Chrysler recall on this make and model. When we noticed this huge oil spill, is when it's parked and we are ready to go to our next destination and a pool of oil shows out! we are afraid to travel far and/or have complications latter. We can't even enjoy this vehicle and go see my brothers who are off in college because this is the only transportation vehicle that all 3 of us in this household can fit comfortable and bring goods to them when in need. We did not purchase this vehicle to have a mediocre product and result. We are very disappointed with the vehicle and wish and pray to finally have a solution and good result this time around with filing this complaint through NHTSA. If this problem is not fixed soon, we will not be able to go to dallas and spend christmas with my younger brothers at the end of the month. Please, please, I beg of you act and give customer service that we need!

- Longview, TX, USA

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