10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
2 / 0
Average Mileage:
58,772 miles

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« Read the previous 20 complaints

problem #89

Jan 122020

Town & Country

  • 59,800 miles
I own a 2014 Town and country. The check engine light has come on at around 59800 miles. Brought to mechanic and he informed me cylinder 6 was misfiring. Upon further investigation he said the cylinder head was cracked. I called Chrysler because mechanic said they have extended warranty for this specific part. I was told my year is not covered. Only up to 2013. Upon researching the problem is still going on. With my year and others. This is a big problem and it needs to be addressed. Chrysler should stand by their product and fix these issues.

- Bronx, NY, USA

problem #88

Dec 182019

Town & Country

  • 127,000 miles
Driving one morning check engine light came on. Also noticed van not wanting to shift into overdrive 6th gear. Went to get code read P060dd was present. Started by checking oil very low. Then noticed oil all over the top of transmission and leaking down side of motor from underneath the intake. Upon further inspection noticed valley of engine full of oil. Added about 3 quarts of oil and drove car 30 miles light went off. I found multiple tsbs about the oil filter housing. Called dealer they said yep it's a issuse and parts 286.. during the repair after I removed the intake I was able to confirm that it appeared to be the oil filter adapter housing leaking oil. In filled the engine valley with oil. I replaced the part plus new intake gaskets and then drained all the oil and coolant. Hopefully this part doesn't fail again as I used a oem from Dodge Chrysler

- Park Hills, MO, USA

problem #87

Oct 102018

Town & Country

  • 60,000 miles
The contact owns a 2014 Chrysler Town and country. The contact noticed oil leaking from the vehicle. Dover Dodge Chrysler Jeep Ram (396 us-46, rockaway, NJ 07866, (973) 366-7000) was called and an appointment was scheduled. The vehicle was later taken to an independent mechanic who diagnosed that the leak was coming from the hose filter that needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 60,000.

- Rockaway, NJ, USA

problem #86

Nov 302019

Town & Country

  • 80,000 miles
2014 Chrysler Town & Country has a bad oil leak. We have researched and found it to most likely be the oil filter housing cooler assembly. There is oil all over the the motor and underneath on the drivers side but not on the passenger side we have read that the oil filter housing is easy to crack when changing oil & filter. I have always taken it to the dealer where we bought it new to have it serviced. My last oil change was done 4000 miles ago and we just started having this oil leak. So it cannot be that is was cracked or it would have been leaking at the time of the last service. The oil cooler housing is a plastic part on the drivers side and that is where all the oil is leaking. The warranty has expired so we are exploring repair options. Since this is becoming a common problem, a recall should be issued. We recently bought our son a 2019 Dodge challenger. It has the same motor as our van, so we aren't looking forward to addressing this same issue.

- Gore Springs, MS, USA

problem #85

Dec 022019

Town & Country

  • 0 miles
The van was purchased in 2017. The jerking/shuttering of the vehicle when driving or hauling on gas was the first sign of dysfunction of the vehicle. The second sign of failure in the manufacturing of this make and model of Chrysler was the head restraint of the drivers seat and then weeks latter the passenger seat popped up, when the vehicle was parked and not in motion and deployed out of place without impact of any accident or etc. And last but not least, but extremely important the oil leaks that this vehicle to this day have started since September of 2019. We have gone more than 3 times to different oil changes and companys and they keep insisting it's a Chrysler recall on this make and model. When we noticed this huge oil spill, is when it's parked and we are ready to go to our next destination and a pool of oil shows out! we are afraid to travel far and/or have complications latter. We can't even enjoy this vehicle and go see my brothers who are off in college because this is the only transportation vehicle that all 3 of us in this household can fit comfortable and bring goods to them when in need. We did not purchase this vehicle to have a mediocre product and result. We are very disappointed with the vehicle and wish and pray to finally have a solution and good result this time around with filing this complaint through NHTSA. If this problem is not fixed soon, we will not be able to go to dallas and spend christmas with my younger brothers at the end of the month. Please, please, I beg of you act and give customer service that we need!

- Longview, TX, USA

problem #84

Nov 272019

Town & Country

  • 90,000 miles
At 91,614 miles engine is leaking oil, took to Chrysler dealer they said it is oil cooler/filter adapter. They want over $1000. To fix it, I have a extended warentee they sold me for over $2000., and they won, T cover it. Plastic part on engine, bad design.

- Punta Gorda, FL, USA

problem #83

Nov 222019

Town & Country

  • 94,400 miles
Iwhen I bought my 2014 Town and country mini van it had 39111 miles on it I bought and extended warranty which will not cover my engine problem since it was covered at the time by the manufacturer, well as you can imagine 4 months past the manufacturer warranty ran out it is in the shop, which it needs the camshaft and rocker arms replaced and it is misfiring on cylinder #6 I have 94,000 miles on the van so the 100,000 mile part they will not cover for they say 60 months or 100,000 miles which is not right, I have seen several complaints about the camshafts and rocker arms going bad and breaking down as well as misfiring cylinders. When will there be a recall on these problems. These vehicles should last 100's of thousands of miles if taken care as I have taken care of mine. I am extremely disappointed in Chrysler and I honestly don't the job is being done to investigate these problems. My van is currently in a shop waiting to see if the manufacturer will honor the warranty since it is only four months past the 60 months from when the van was first put into service by someone else before me I bought it used from cooks auto and I thought the extended warranty would cover any engine problems but I was wrong they claim that since it had a manufacturer warranty they had to give me a different warranty plan and did not explain, I was told I was covered bumber to bumber until I hit 99,111 please investigate and do a recall on these engines. Thank you.

- Rising Sun, MD, USA

problem #82

Nov 122019

Town & Country

  • 80,000 miles
The contact owns a 2014 Chrysler Town and country. While driving 40 mph, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to napleton's arlington heights Chrysler Dodge Jeep Ram (1155 w dundee rd, arlington heights, il 60004) where it was diagnosed that the camshaft and timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to call NHTSA to file a complaint. The failure mileage was approximately 80,000.

- Arlington Hights, IL, USA

problem #81

Oct 152019

Town & Country

  • 67,000 miles
Car had a rough idle loss of power and check engine light illuminated. Car was diagnosed with misfire on cylinder 2 and cracked left cylinder.

- Quakertown, PA, USA

problem #80

Oct 162019

Town & Country

  • 76,700 miles
For about a year the car has been giving me problems while its being driven. When I come to a stop it shakes and has cut off on me. It would restart with no problem. Then it stopped giving me problems for a little while. Then last Thursday, I got off at an exit from the highway and when I braked behind a car at the light, it stopped a little rough. I took my foot off the brake to move up a bit and the car started going backwards real slow while it was still in drive. I had to put the car in park and turn it off for a few seconds and restart and it took me to my destination. I'm terrified to drive it with my grandchildren but need my vehicle. It amazes me about the complaints with this same problem and Chrysler is not acknowledging the problem. I pray that something tragic doesn't happen. I have had this car checked repeatedly and they can find nothing and the check engine light doesn't come on.

- Philadelphia, PA, USA

problem #79

Oct 142019

Town & Country

  • 100,800 miles
I have experienced a failure in the number two cylinder head. Chrysler refuses to acknowledge any problems with this motor for this year. Even though it is the same motor that they have used in 2011 2012 and 2013 and during those years they have covered such failures. This problem is evident below 1000 RPM. You can feel the car shudder and shake as a result of miss firing in cylinder two. I am told that if it is not repaired it will eventually cause my engine to fail completely. The current price tag is approximately $3000.

- Canal Winchester, OH, USA

problem #78

Sep 242019

Town & Country

  • 87,402 miles
Misfire cylinder #6. code 306. While in idle. Coil and sparks replaced misfire continued. Injectors checked, leak test done, and compression good on all cylinders but problem persists. There has been a recall for same issue on 2011 through 2013 models. But not 2014.

- Miami, FL, USA

problem #77

Aug 252019

Town & Country

  • 88,000 miles
While driving the van it completly dies no readings on dadh and the steering quits and the brakes fail I almost crashed intto a tree and a 2nd time I almost caused a 3 car pile up on a highway Chrysler claims they cant duplicate the problem many other drivers are having the same safety problems while driving withfamy members and theyre afraid of dying or killing others

- Wolfeboro Falls, NH, USA

problem #76

May 012019

Town & Country

  • 93,847 miles
1. van is randomly not starting 3-5 times per week. Replaced battery issue of not starting still remained. Using a jump starter battery pack to start vehicle--starts right up after few minutes of it being connected. Took it to owego, NY royal Chrysler was given no diagnosis. 4 days later, took to local mechanic told my tipm was bad and needed to be replaced. My husband bought a used tipm off ebay and replaced it on 8/7/19 so far no more issues with it not starting. 2. digital message randomly appears 1-2 times per month since May 22 manually operate liftgate. Took to Chrysler owego royal told my latch system is rusted out. My husband climbed into the trunk once I got home with this report---sees no signs of rust. Disconnected switch then reconnected it--solved problem for 2 1/2 months. Message just came on again on 8/21 my husband did same thing disconnect then reconnect working fine now. Royal Chrysler wanted $1600 to repair actuator. 3. service blind spot system now appears on digital message as of May 22 same day liftgate message came on. This message has not gone off since. Took to Chrysler wanted $546 to repair choose not to repair too expensive. Husband looking to buy parts to repair himself on ebay. Contacted Chrysler go no where told parts not under recall or warranty.

- Whitney Point, NY, USA

problem #75

Jun 142019

Town & Country

  • 108,345 miles
Driving down the road and vehicle completely shutdown, no power steering, little braking, no lights on display. This would happen randomly with no engine light warnings. Happens multiple times. Once shutdown in middle of major intersection and it would not start up, would try to turn over. It also seems to happen around 35-45 mph and coming to a stop. Took it to dealership hooked it up on computer no engine light or sensor triped and while it was idling car shutdown asked service manager to check about a recall on 2011 vehicles (P54) but they said no recall. I take it to work every day less then a mile away and car has shutdown on me twice. Afraid to drive it any distance

- North Las Vegas, NV, USA

problem #74

Jun 142019

Town & Country

  • 99,368 miles
In October the flex plate cracked, repaired. It cracked again in December, repaired. Then cracked again in February, repaired and told the transmission was bad causing flex plate to crack. Cracked again this month they are now are stating it is the engine. This is a dangerous vehicle for a family. I have been without it over 35 days in 8 months. Chrysler does not want to address the issues. It had less than 100, 000 miles on it.

- Fort Mill, SC, USA

problem #73

Jun 252019

Town & Country

  • 15 miles
I was driving about 45 mph on a main roadway in Ohio while on vacation. Suddenly, the vehicle went completely dead and stalled. All displays went black. I had no steering and limited braking ability. I was able to leave the roadway safely. Then, I put the vehicle in park. I was able to restart the vehicle, and drive back to our vacation home without issue.

- Glen Arm, MD, USA

problem #72

Jun 102019

Town & Country

  • 132,200 miles
Invoice date 06/12/2019: Van on startup loud tapping from the engine. After taking to the dealer, was told a rocker arm had failed and damaged the intake camshaft on the right/front side of the engine. Had to have all 12 rocker arms replaced (5184296ah), the intake camshaft (5184380ag), all 12 tappet valve lash (5184332aa). Was told by dealer this was a common problem with these V6 pentastar engines. An online search reinforces this statement. Total cost was $1,356.54

- Edmond, OK, USA

problem #71

Feb 112019

Town & Country

  • 128,020 miles
Invoice date 02/28/2019: While driving the oil filter/cooler on top the engine cracked open and started pumping oil out and all over the transmission. Had adapter engine oil filter cooler (68105583af) replaced. This could have trashed the engine had I not smelled oil through the vents and checked to see what was going on. Caught it early enough it only lost 1/4 a quart of oil. Was told by the dealer this is a common problem and they replace a lot of these on the V6 pentastar engines. An online search reinforces this claim. Total cost was $923.98

- Edmond, OK, USA

problem #70

Jun 122019

Town & Country

  • 120,000 miles
I have got a #2 cyl misfire that has been diagnosed as a bad head and needs to be replaced. After doing a little bit of research I have found that Chrysler did a fix on several other years for this same issue but does not cover the 2014 model per Chrysler. Chrysler has told me that per my VIN I am not covered under the extended coverage and that the problem has been fixed but I have not been able to find out what fix this is. I did not have to search very long on the internet to find other people with the 2014 model motor that have suffered the same failure that I have and also consistent with the previous fix.

- New England, ND, USA

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