The contact owns a 2014 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/07/16 updated 04/27/18 the consumer stated the rear quarter vent window was repaired on 03/17/16.

- Irwin, PA, USA

There was a re-call for my vehicle. Something to do with the rear window switch catching fire. I brought it to my Chrysler dear for a service and to resolve the recall issue. I was quite surprised to hear there was no fix and all they could so was dis-connect the switch. When I asked when they expect the fix to be ready, they laughed and said the last re-call took over a year. How can this happen" how does a vehicle manufacturer not have a fix for a problem that can cause a fire in a vehicle? isn't that the reason for the re-call to get the problem fixed" these re-calls are becoming to frequent and the auto manufacturers have decided it cheaper to not fix the problem and inconvenience the vehicle owners.

- Bloomfield, NJ, USA