10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
51,811 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Chrysler Town & Country:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #74

Mar 052022

Town & Country

  • miles
While driving, the van would rev up to almost 600 rpm & wasn't stopping and then the thermal light or a red light came on. We eventually got to the next exit & thought maybe it was the coolant, though we had checked it previously. It did have antifreeze in it, also, the temperature gage was not high or showing it was overheating either. After checking, we started on the road again, and the engine light was flashing and the van started to rev then lose power while we were driving on the highway it was quite scary. The thermal light was on and the engine light was flashing. We had to pull over due to the issue since it was no longer safe to drive. We ended up getting it towed & we were several hours from home. Our mechanic said he's seen this issues with the transmission on Chryslers town & country before. We can provide the Mechanic receipts to assist with support on this. We've already had to pay for a rebuilt transmission to be put in and truly shouldn't have to pay for a 20k vehicle to be fixes with less than 135k miles on it when it is well taken care of.

- Belton, MO, USA

problem #73

Jul 052022

Town & Country

  • miles
The transmission will not shift past 1st. I have had 3 transmissions in this vehicle and they all failed. This is a real issue. Check engine light on and shows powertrain transmission fail. We went out of town on vacation and transmission went out and vehicle would die out. It would not shift past 1st. We where scared my family and I, that we would not make it back to our state. We did not know this would be this unsafe and unable to leave our town. Let alone drive it. Please help

- Anderson, IN, USA

problem #72

Mar 272022

Town & Country

  • miles
Driving at 30 mph with no issue stopped at a four-way crossing. As we were starting to move across intersection the van shifted then completely lost all forward motion with no warning like it was stuck in neutral. No warning lights came on until after power train lost all power. No accident occurred but lost all forward motion. Mechanic shop says powertrain will have to be replaced. Dealership never mentioned an issue with powertrain on last visit to them for ofluid change. Did not know of recall but not sure if van is on recall list due to it sitting at the mechanic shop.

- Etowah, TN, USA

problem #71

Apr 072022

Town & Country

  • miles
When driving my van it will chug going up hills or faster then 25mph like the transmission is slipping. The seat belt light will appear and say it's not connected when driving have to keep pushing seat belt in to get it to stop saying driver seat belt unbuckled.

- Butte, MT, USA

problem #70

Mar 252022

Town & Country

  • miles
After Transmission failure 6 Months ago problems with Steering Vehicle, finally System locked up and unable to make a Left Turn.

- Columbia, SC, USA

problem #69

Mar 142022

Town & Country

  • miles
The transaxle oil pump experienced a loss of hydraulic oil pressure due to an improperly manufactured transaxle oil pump. I was driving down the road when my car started experiencing issues. I was fortunate to not be in an accident as my ability to speed up or slow down the car did not function properly. There is a safety recall for this issue but my car is just slightly outside of the manufacture dates. Clearly the issue is replicated in vehicles outside of the recall manufacture dates. There was no warning prior to experiencing the failure. It was quite a scary situation and I'm fortunate it did not end in an accident.

- Milan, IL, USA

problem #68

Mar 072022

Town & Country

  • miles
Our van only has 83,000 miles and the transmission failed. While driving 45 miles an hour the car started to shake. While trying to find a safe place to pull over the car lost power. It was pulled into a parking spot and left for the tow company.

- Youngsville, NC, USA

problem #67

Jan 082022

Town & Country

  • miles
power train failure - transmission pump failed- lost power- resulting in wreck with my two young children in the car. This year and make is involved in a recall, but not my VIN per this website. Have read 100 other instances that are exactly like mine.

- Sylva, NC, USA

problem #66

Jan 102022

Town & Country

  • 70,000 miles
The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at 30 MPH, the vehicle stalled. The contact was able to pull over nearby an independent mechanic. The mechanic diagnosed the vehicle with a transmission pump failure. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 70,000.

- Holbrook, NY, USA

problem #65

Jan 052022

Town & Country

  • miles
The transmission failed on a four lane highway (with 78,260 miles and original owner), as my wife and young son were trying to pull out from an intersection and merge into traffic, risking their safety and others on the same road. A moaning noise, which points to the transmission pump that was recalled on other same year models, seems to be the culprit according to the dealership, which requires a new or remanufactured transmission. After speaking my wife, who was in the process of running errands on 1/5/2022, the vehicle did not make any noise upon starting on her trip, but did start a slight moaning noise at one of her stops, which she stated sounded similar to the sound a power steering pump makes when low on fluid. Additionally, the vehicle was in for its annual safety inspection and PA emissions testing on 12/16/2021, for which it passed with no issues noted. The vehicle is currently sitting at a garage (after getting an initial diagnosis at the purchased dealership, Jim Shorkey Chrysler in North Huntingdon, PA) to get a second estimate of needing a new transmission. There were no warnings prior to this occurring, such as hesitation, check engine lamps, etc., and even on initial drop off, the check engine light still was not illuminated (the dealer has stated there are 3 codes for the transmission in the computer, but was not able to confirm whether the engine light was on now). After now reading various Internet websites, speaking with both the dealer and a mechanic, and even to a local tow truck driver, these vehicles all appear to have very similar transmission issues. The local mechanic stated he has replaced three of these exact transmissions for pump issues within the last few months. Being that there is such a backlog on replacements of this model, this points clearly that it is a safety issue on these vehicles and many, many of the same model outside of the recall date are suffering the same fate and NEED to be recalled IMMEDIATELY.

- Irwin, PA, USA

problem #64

Aug 062021

Town & Country

  • miles
Transmission completely fails with only 83,000 miles. Paid at a Chrysler/Dodge dealership to have the transmission replaced with a new one. August 17th after driving the vehicle the transmission failed again. Took several weeks before they replaced the transmission valve body on supposedly a new transmission. After 1,644 miles the vehicle again loose power.

- Gettysburg, PA, USA

problem #63

May 172021

Town & Country

  • miles
The engine turns off while driving at freeway speeds for no reason. It loses power increasing the risk of crash because there is no steering power. Also when coming to a stop, it begins to idle very rough then the engine dies. No check engine light on. Yes problem has been confirmed by 2 separate transmission mechanics. This is the same problem as Chrysler recall number S44 (transmission pump failure). But my manufacture date missed the recall by about 5 months.

- San Jose, CA, USA

problem #62

Jun 072021

Town & Country

  • miles
The contact owns a 2015 Chrysler Town & Country. The contact stated that while stopped at a traffic light, the vehicle stalled. The contact stated that no warning lights were illuminated. The contact stated that the vehicle was able to restart after an hour. The vehicle was taken to a dealer who stated that a repair was a waste of money as no diagnosis or repairs were done. The vehicle was then taken to an independent mechanic who stated that the transmission needed to be replaced. The transmission was replaced however, the failure occurred. The vehicle was taken back to the independent mechanic who then replaced an unknown filter however, the failure still occurred. The vehicle was then taken to another independent mechanic who stated that a thermostat needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

- San Diego, CA, USA

problem #61

Sep 102021

Town & Country

  • miles
transmission was slipping- Chrysler deal inspected the car and found transmission had low oil pressure due to worn oil pump. they replaced the transmission and oil cooler assemble A recall for a transmission pump seizing causing low pressure has been issued for some Chrysler Town& Country 2015.

- Devon, PA, USA

problem #60

Jul 172021

Town & Country

  • 70,000 miles
The contact owns a 2015 Chrysler Town and Country. The contact stated that while her father was driving 70 mph, the vehicle stalled without warning. The vehicle was towed to the residence. The contact called the local dealer but, the vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The contact stated the failure was like NHTSA campaign number: 16V461000 (Power Train) however, the Vin was not included. The failure mileage was approximately 70,000.

- Mcbee, SC, USA

problem #59

May 012021

Town & Country

  • miles
I bought my car from 440 Dodge in Jersey City NJ, I had Mopar Insurance for repairs. I bought it back twice for transmission purposes, Dealer did change a somewhat sensor to change shifting on trans at no charge cause I was covered but know it's happening again, Not shifting accordingly, gas is burning cause of staying in gears that are not shifting. Trans is not slipping but I'm having the same problem on shifting and will stay stuck on same gear and car will keep accelerating wich in some cases l'd have to keep foot on brake, pull over and let system reset. What are my options in this case, Thank You

- North Bergen, NJ, USA

problem #58

Jul 012020

Town & Country

  • miles
While driving on the freeway, the engine completely shut off. I lost power steering, power and all electrical power. I stopped then it turned on fine with no issues. Not reproduced. No prior messages or symptoms.

- San Jose, CA, USA

problem #57

Apr 082021

Town & Country

  • 68,500 miles
Over the course of having the vehicle for the past 3 years. We have had a number of odd occurrences where when driving the van it has a hard time shifting while climbing a hill, when pulling away quickly from a stopped position or when coming to a stop. The issue is always when the transmission is shifting. We have had it looked at but they could not replicate the issue, until. When driving to the grocery store the van would not go into gear while trying to leave the parking lot onto a major city highway. The van jerked and shook and then revved very loudly getting to almost 8000 rpms. The car then lurched forward almost causing us to collide into traffic. After this instance we decided a to call the issue in. Upon our initial call, the warranty was expired and they would not be able to do any repairs under the warranty. When searching for recalls while none showed for our particular VIN, many others have had this same issue. Given the nature of the issue we can confirm that cause of the issue is losing hydraulic pressure. This faulty component nearly cost the lives of my 5 family members as well as other that could have been injured.

- Canton, GA, USA

problem #56

Mar 262021

Town & Country

  • miles
I've had to have major work done to my engine and transmission. But the electrical problems are never ending. Most of the electric inside of my car hardly works. Our power doors have closed on my kids several times, the car has locked us in while the alarm was going off and we couldn't get out, it's been stuck on and wouldn't turn off, the transmission is constantly slipping, the windows open and close themselves, many times I've come out of the store and the electric sliding door was open when it wasn't left open, locks lock themselves, car alarm goes off while cars in drive and in park, car hesitates to go and I could go on and on. This car is only five years old !!!!

- Newport News, VA, USA

problem #55

Jan 042021

Town & Country

  • miles
Back windshield shattered suddenly. Nothing hit it. Defective. Shattered due to weak corner/ defective. Seatbelt buckle broken in back seat. Driver headrest deployed. Transmission went up at 80,000 miles.

- Rhodesdale, MD, USA

Read the next 20 complaints »