The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at 30 MPH, the vehicle stalled. The contact was able to pull over nearby an independent mechanic. The mechanic diagnosed the vehicle with a transmission pump failure. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 70,000.

- Holbrook, NY, USA

The transmission failed on a four lane highway (with 78,260 miles and original owner), as my wife and young son were trying to pull out from an intersection and merge into traffic, risking their safety and others on the same road. A moaning noise, which points to the transmission pump that was recalled on other same year models, seems to be the culprit according to the dealership, which requires a new or remanufactured transmission. After speaking my wife, who was in the process of running errands on 1/5/2022, the vehicle did not make any noise upon starting on her trip, but did start a slight moaning noise at one of her stops, which she stated sounded similar to the sound a power steering pump makes when low on fluid. Additionally, the vehicle was in for its annual safety inspection and PA emissions testing on 12/16/2021, for which it passed with no issues noted. The vehicle is currently sitting at a garage (after getting an initial diagnosis at the purchased dealership, Jim Shorkey Chrysler in North Huntingdon, PA) to get a second estimate of needing a new transmission. There were no warnings prior to this occurring, such as hesitation, check engine lamps, etc., and even on initial drop off, the check engine light still was not illuminated (the dealer has stated there are 3 codes for the transmission in the computer, but was not able to confirm whether the engine light was on now). After now reading various Internet websites, speaking with both the dealer and a mechanic, and even to a local tow truck driver, these vehicles all appear to have very similar transmission issues. The local mechanic stated he has replaced three of these exact transmissions for pump issues within the last few months. Being that there is such a backlog on replacements of this model, this points clearly that it is a safety issue on these vehicles and many, many of the same model outside of the recall date are suffering the same fate and NEED to be recalled IMMEDIATELY.

- Irwin, PA, USA

Transmission completely fails with only 83,000 miles. Paid at a Chrysler/Dodge dealership to have the transmission replaced with a new one. August 17th after driving the vehicle the transmission failed again. Took several weeks before they replaced the transmission valve body on supposedly a new transmission. After 1,644 miles the vehicle again loose power.

- Gettysburg, PA, USA

The engine turns off while driving at freeway speeds for no reason. It loses power increasing the risk of crash because there is no steering power. Also when coming to a stop, it begins to idle very rough then the engine dies. No check engine light on. Yes problem has been confirmed by 2 separate transmission mechanics. This is the same problem as Chrysler recall number S44 (transmission pump failure). But my manufacture date missed the recall by about 5 months.

- San Jose, CA, USA

The contact owns a 2015 Chrysler Town & Country. The contact stated that while stopped at a traffic light, the vehicle stalled. The contact stated that no warning lights were illuminated. The contact stated that the vehicle was able to restart after an hour. The vehicle was taken to a dealer who stated that a repair was a waste of money as no diagnosis or repairs were done. The vehicle was then taken to an independent mechanic who stated that the transmission needed to be replaced. The transmission was replaced however, the failure occurred. The vehicle was taken back to the independent mechanic who then replaced an unknown filter however, the failure still occurred. The vehicle was then taken to another independent mechanic who stated that a thermostat needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

- San Diego, CA, USA

transmission was slipping- Chrysler deal inspected the car and found transmission had low oil pressure due to worn oil pump. they replaced the transmission and oil cooler assemble A recall for a transmission pump seizing causing low pressure has been issued for some Chrysler Town& Country 2015.

- Devon, PA, USA

The contact owns a 2015 Chrysler Town and Country. The contact stated that while her father was driving 70 mph, the vehicle stalled without warning. The vehicle was towed to the residence. The contact called the local dealer but, the vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The contact stated the failure was like NHTSA campaign number: 16V461000 (Power Train) however, the Vin was not included. The failure mileage was approximately 70,000.

- Mcbee, SC, USA

I bought my car from 440 Dodge in Jersey City NJ, I had Mopar Insurance for repairs. I bought it back twice for transmission purposes, Dealer did change a somewhat sensor to change shifting on trans at no charge cause I was covered but know it's happening again, Not shifting accordingly, gas is burning cause of staying in gears that are not shifting. Trans is not slipping but I'm having the same problem on shifting and will stay stuck on same gear and car will keep accelerating wich in some cases l'd have to keep foot on brake, pull over and let system reset. What are my options in this case, Thank You

- North Bergen, NJ, USA

While driving on the freeway, the engine completely shut off. I lost power steering, power and all electrical power. I stopped then it turned on fine with no issues. Not reproduced. No prior messages or symptoms.

- San Jose, CA, USA

Over the course of having the vehicle for the past 3 years. We have had a number of odd occurrences where when driving the van it has a hard time shifting while climbing a hill, when pulling away quickly from a stopped position or when coming to a stop. The issue is always when the transmission is shifting. We have had it looked at but they could not replicate the issue, until. When driving to the grocery store the van would not go into gear while trying to leave the parking lot onto a major city highway. The van jerked and shook and then revved very loudly getting to almost 8000 rpms. The car then lurched forward almost causing us to collide into traffic. After this instance we decided a to call the issue in. Upon our initial call, the warranty was expired and they would not be able to do any repairs under the warranty. When searching for recalls while none showed for our particular VIN, many others have had this same issue. Given the nature of the issue we can confirm that cause of the issue is losing hydraulic pressure. This faulty component nearly cost the lives of my 5 family members as well as other that could have been injured.

- Canton, GA, USA

I've had to have major work done to my engine and transmission. But the electrical problems are never ending. Most of the electric inside of my car hardly works. Our power doors have closed on my kids several times, the car has locked us in while the alarm was going off and we couldn't get out, it's been stuck on and wouldn't turn off, the transmission is constantly slipping, the windows open and close themselves, many times I've come out of the store and the electric sliding door was open when it wasn't left open, locks lock themselves, car alarm goes off while cars in drive and in park, car hesitates to go and I could go on and on. This car is only five years old !!!!

- Newport News, VA, USA

Back windshield shattered suddenly. Nothing hit it. Defective. Shattered due to weak corner/ defective. Seatbelt buckle broken in back seat. Driver headrest deployed. Transmission went up at 80,000 miles.

- Rhodesdale, MD, USA

Check engine light came on. Van was originally driving fine and not making any noises. Next day while driving to get the check engine light diagnosed on the city streets, the van wouldn't shift gears and stopped in the middle of the road. After an attempt to turn the van on and off to get it out of the middle of the road, the van would move forward and then slowly decelerate. When towed to the repair shop, it was determined that there was something wrong with the transmission. The diagnosis is a transmission pump failure. There is a recall due to transmission pump failures however we were told our VIN # wasn't affected. $3700 later we had to get a rebuilt transmission out of pocket when I believe this was related to the recall.

- Cedarburg, WI, USA

Suddenly and without warning, my transmission failed. No warning noises, no check engine light. I was on a country road with my 7 year old son in the car and no help for miles. Had we been on a highway, we may have been in an accident. The vehicle was in motion when I heard a whining/ winding sound. The engine revved high and wouldn't move forward. I pulled over to the shoulder, turned my vehicle off, turned it back on and the same thing happened. I called a tow truck to get my vehicle to a repair shop where I was told that the computer is showing an error code for the transmission.

- Manlius, NY, USA

Transmission slipping

- Farmington, NM, USA

Whining sound then abrupt failure of transmission to perform. Field drive, baton rouge, la and vicinity.

- Baton Rouge, LA, USA

At 115,000 miles, the automatic transmission on my 2015 Chrysler Town and country touring failed. It started with a shudder, and then high pitched whining, and then it slipped out of gear. It happened very fast, and without warning. We were on city roads, driving slow and stopping at intersections. Had to have it towed to a Chrysler dealer. Dealer says the transmission needs to be replaced. They are insisting on replacing the ac condenser as well, otherwise they claim Chrysler won't honor the new transmission warranty (apparently the transmission lines run through the ac condenser). Two other identical minivans are at that same dealer for identical repairs. Mine had the most mileage at 115,000. The two others had fewer miles. All need a complete transmission replacement. $4400.

- White, GA, USA

ON9/16/2020 noted a high pitched whine started when backing out of driveway and continued on the highway approximately 25 miles to work. After work, the check engine light came on and within 1-1.5 miles on local side streets from my work, the car began having trouble with acceleration and bogging. I was able to pull into a local garage. Thankfully, I did not take the highway or this would have been disastrous. 9/17/2020 the service garage had identified need to replace transmission. It only has 74000 miles on it and out extended warranty expired recently. The day prior to this happening, a window molding suddenly flew off our drivers side while on the highway.

- Streamwood, IL, USA

The check engine light came on and within minutes it wasn't moving, only in reserve. The engine light when check had many errors messages about the transmission lines and pump and anything about the transmission basically. The fluid wasn't dry put we added more just in case, no change.

- Huntington, WV, USA

The contact owns a 2015 Chrysler Town and country. The contact stated that while the vehicle was idling at a drive thru, the accelerator pedal was depressed and the vehicle failed to respond. The driver stated no warning light was illuminated. The driver was able to drive to a nearby parking lot and park the vehicle. The driver called the contact so he could continue driving the vehicle to their residence. The contact stated he then experienced the failure himself and also stated that the check engine warning light was illuminated. The vehicle was not drivable. The contact called arrigo Chrysler Dodge Jeep Ram sawgrass located at 5901 madison ave, tamarac, fl 33321, (954) 515-5800 and were made aware of the failure. The vehicle had not been diagnosed or repaired as of yet. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V461000 (power train), however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 110,000.

- Deerfield Beach, FL, USA