Check engine light came on. Van was originally driving fine and not making any noises. Next day while driving to get the check engine light diagnosed on the city streets, the van wouldn't shift gears and stopped in the middle of the road. After an attempt to turn the van on and off to get it out of the middle of the road, the van would move forward and then slowly decelerate. When towed to the repair shop, it was determined that there was something wrong with the transmission. The diagnosis is a transmission pump failure. There is a recall due to transmission pump failures however we were told our VIN # wasn't affected. $3700 later we had to get a rebuilt transmission out of pocket when I believe this was related to the recall.

- Cedarburg, WI, USA

Suddenly and without warning, my transmission failed. No warning noises, no check engine light. I was on a country road with my 7 year old son in the car and no help for miles. Had we been on a highway, we may have been in an accident. The vehicle was in motion when I heard a whining/ winding sound. The engine revved high and wouldn't move forward. I pulled over to the shoulder, turned my vehicle off, turned it back on and the same thing happened. I called a tow truck to get my vehicle to a repair shop where I was told that the computer is showing an error code for the transmission.

- Manlius, NY, USA

Transmission slipping

- Farmington, NM, USA

Whining sound then abrupt failure of transmission to perform. Field drive, baton rouge, la and vicinity.

- Baton Rouge, LA, USA

At 115,000 miles, the automatic transmission on my 2015 Chrysler Town and country touring failed. It started with a shudder, and then high pitched whining, and then it slipped out of gear. It happened very fast, and without warning. We were on city roads, driving slow and stopping at intersections. Had to have it towed to a Chrysler dealer. Dealer says the transmission needs to be replaced. They are insisting on replacing the ac condenser as well, otherwise they claim Chrysler won't honor the new transmission warranty (apparently the transmission lines run through the ac condenser). Two other identical minivans are at that same dealer for identical repairs. Mine had the most mileage at 115,000. The two others had fewer miles. All need a complete transmission replacement. $4400.

- White, GA, USA

ON9/16/2020 noted a high pitched whine started when backing out of driveway and continued on the highway approximately 25 miles to work. After work, the check engine light came on and within 1-1.5 miles on local side streets from my work, the car began having trouble with acceleration and bogging. I was able to pull into a local garage. Thankfully, I did not take the highway or this would have been disastrous. 9/17/2020 the service garage had identified need to replace transmission. It only has 74000 miles on it and out extended warranty expired recently. The day prior to this happening, a window molding suddenly flew off our drivers side while on the highway.

- Streamwood, IL, USA

The check engine light came on and within minutes it wasn't moving, only in reserve. The engine light when check had many errors messages about the transmission lines and pump and anything about the transmission basically. The fluid wasn't dry put we added more just in case, no change.

- Huntington, WV, USA

The contact owns a 2015 Chrysler Town and country. The contact stated that while the vehicle was idling at a drive thru, the accelerator pedal was depressed and the vehicle failed to respond. The driver stated no warning light was illuminated. The driver was able to drive to a nearby parking lot and park the vehicle. The driver called the contact so he could continue driving the vehicle to their residence. The contact stated he then experienced the failure himself and also stated that the check engine warning light was illuminated. The vehicle was not drivable. The contact called arrigo Chrysler Dodge Jeep Ram sawgrass located at 5901 madison ave, tamarac, fl 33321, (954) 515-5800 and were made aware of the failure. The vehicle had not been diagnosed or repaired as of yet. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V461000 (power train), however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 110,000.

- Deerfield Beach, FL, USA

While driving at approximately 25 mph, I lost all power to engine. No power steering, no brakes, no ability to a accelerate. I was able to put flashers on and pull off main road. I turned ignition off and was able immediately restart it. Two days prior, van wouldn't start and had to be jump started. Interior lights still worked but no power was getting to ignition.

- Fraziers Bottom, WV, USA

All of the sudden my van slipped and went forward after having it looked at my transmission fluid after only 64000 was completely black and have 4 broken aluminum pieces in it. So that's going to be an expensive fix. The van is a 2015. Only 5 years old. It should not be having this problem.

- Metlakatla, AK, USA

After sitting at a stop at a drive thru service, the vehicle lost all ability to accelerate when stepping on the gas. Turned the car off and regained control. Drove for awhile and the transmission started slipping and then would lose complete ability to accelerate. The loss of power would cause the car to come to a standstill with traffic having to deal with my non moving car in the middle of traffic. Engine began to whine also. I turned the car off and would regain control for a short while until it would happen all over again. Took it into a mechanic and was told it was the transmission pump. It is recalled on other vehicles of the same make and model and year but it is not covered on mine. This was the first repair to any non body part of the vehicle. All fluid changes and regular preventive maintenance were kept up to date. It's worrisome that the transmission failed so early on such a new vehicle.

- East Peoria, IL, USA

My vehicle is a 2015 with a little over 87,000 miles. I just had the transmission replaced for the second time since 2017. The first had to have it replaced in 2018 and then again in June 2020. There's obviously a defect with the powertrain in this vehicle. This vehicle has had three transmissions in 5 years. It is still sputtering and doesn't feel right.

- Wilmington, NC, USA

The contact owns a 2015 Chrysler Town & Country. The contact stated while driving 45 mph, while depressing the accelerator pedal, the vehicle failed to shift out of first gear. The contact stated that the check engine warning light was illuminated. The contact pulled off of the roadway and the vehicle was towed to her residence. The following day the vehicle was towed to jacksonville Chrysler Jeep Dodge Ram located at 11101 nurseryfields dr, jacksonville, fl 32256, (904) 493-0000, where it was diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle had not been repaired as of yet. Upon investigation, the contact associated the failure to NHTSA campaign number: 16V461000 (power train), however the VIN was not included. The manufacturer had been informed of failure. The failure mileage was 102,000.

- Jacksonville, FL, USA

The contact owns a 2015 Chrysler Town and country. The contact stated that while driving at an undisclosed speed, the transmission failed to shift as designed, without warning. The vehicle was towed to tyson motor (1 sw. Frontage rd, shorewood, il 60404, (815)741-5520), where the contact was provided an estimate of $6,000 to replace the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,130. Consumer stated vehicle not listed under recall list.

- Plainefield, IL, USA

My wife was driving home on the highway, when the transmission started making a whining noise and would barely move, so I changed the filter and fluid, helped for about 500 miles, then did it again, so I replaced the filter and fluid again, and same thing, started doing it again around 500 miles.

- Avon, SD, USA

When I drive in highway and trying to a full stop because of traffic the car shuts off. In the stop sign when I make full stop the car jumping looks like the gear is not going down. Even when I drive up hill the gear is not going up.

- Ridgewood, NY, USA

The transmission has been slipping and also sometimes when I accelerate it sticks in 2nd gear and then have to pull over and shut of car the start and the problem goes away. I know there was a recall for 2015 Chrysler Town and country's and feel mine was missed in the recall. I would like this investigated.

- West Des Moines, IA, USA

I was driving on the interstate when I felt issues with the transmission and smelt something burning. I was fortunate that there was a rest area nearby and pulled off the highway to inspect. When I pulled into the parking spot, I did not notice any puddles on the ground. By the time I got out of the car, there was a huge puddle of oil on the ground as well as I could see oil dripping from underneath the van. I immediately took it to a dealer where it was diagnosed that the front pump failed requiring replacement of the entire transmission.

- North Chesterfield, VA, USA

The contact owns a 2015 Chrysler Town and country. While the contact's wife was driving approximately 45 mph, the vehicle lost power without warning. The vehicle was towed to stephen wade Chrysler Jeep Dodge Ram (855-227-3516, located at 1724 hilton dr, St. John, Utah 84470) where it was diagnosed that the transmission pump needed to be replaced. The manufacturer was made aware of the failure and did not assist. The vehicle was not repaired. The failure mileage was approximately 60,000.

- St, George, UT, USA

This vehicle was driven by my wife with my kids inside the vehicle. Almost causing a accident which now concerns me for the safety of my family. The gears on this vehicle stop functioning out of nowhere. I'm confused on how a vehicle like this which is suppose to be reliable especially to families that travels in these vehicles. This vehicle is only 4 years old and only has around approximately 60,000 miles. This should never happen to this vehicle unless it is part of this recall. It has not been driven that long and still has low miles. Please help me to fix this problem and get my family to feel safe again in our vehicle. Thankyou

- St.George, UT, USA