10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
57,832 miles

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« Read the previous 20 complaints

problem #105

Nov 282021

Town & Country

  • miles
Transmission failing at 60,100 miles. Vehicle is loosing power when coming from a stop and cannot be placed into reverse without causing major issues when accelerating from a stop at intersection. contacted Chrysler customer care, they advised that they will not make any attempts to repair the issue

- Winter Springs, FL, USA

problem #104

Oct 102021

Town & Country

  • 93,930 miles
Driving home from work with vehicle behaving normally. I slowed down for traffic light and felt a hesitation when trying to accelerate. I was then unable to gain speed and was impeding traffic. The vehicle was inspected by a certified auto repair where they were unable to drive and had to push into garage. Diagnostic code for loss of hydraulic pump pressure, internal transmission failure. The transmission was replaced At that time.

- Edgewater, MD, USA

problem #103

Oct 252021

Town & Country

  • miles
While driving in traffic my transmission failed due to a pump failure in the transmission (diagnosed by a mechanic after the incident and having to be towed to a shop). The car stalled in the middle of an active intersection. My make and model and manufacture year was involved in a recall for this exact problem but for unknown reasons my VIN is not included. The car has been meticulously maintained and has less than 50,000 miles. The check engine light appeared immediately prior to the car losing power.

- Riverbank , CA, USA

problem #102

Oct 242021

Town & Country

  • miles
Likely transmission pump failure or torque converter failure. Mileage is approximately 69,000. This is the second failure with same symptoms. Transmission slips out of gear, whines, clicks. Whining goes away when placed in neutral. After transmission slipped check engine light came on, no prior indication this was going to occur. Safety jeopardized on this occassion as we were pulling out of driveway located on blind curve when transmission failed. No collision occurred, but no action could've been taken to avoid collision if a vehicle come around curve. Was towed to Moore Ford Hartford Kentucky where the first repair was made. There was a known recall on 2015-2016 chrysler town and country for this problem. Dates of Manufacture: JUL 30, 2015 to APR 17, 2016 Manufacturer Recall Number: S44 NHTSA Campaign ID: 16V461000 Unsure if this unit was included in recall, but with this being second failure during our ownership I believe it deserve attention.

- Cromwell, KY, USA

problem #101

Aug 262021

Town & Country

  • 145,000 miles
The contact owns a 2016 Chrysler Town and Country. The contact stated that he noticed a fuel leak near the undercarriage of the center of the vehicle while it was running. The contact took the vehicle to an independent mechanic who inspected and diagnosed the failure as a transmission leak near the rear and that a new transmission oil pump and converter needed to be installed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.

- Broken Arrow, OK, USA

problem #100

Aug 112021

Town & Country

  • miles
*Torque converter clutch circuit/open *unknown *unknown it has not *check engine light is currently

- Pope, MS, USA

problem #99

Aug 142021

Town & Country

  • miles
Transmission pump has faulted and no longer works. Has caused damage to the transmission. A private mechanic (not dealership) has confirmed this. Vehicle has 75k miles on it. No warning lamps. When the pump went out it cause erratic acceleration and poor take off from a stop. There is a previous recall for this year of vehicle, but for some reason my vehicle is not covered. For reference, please see recall S44. Manufacture date is Nov 2015.

- Wooster, OH, USA

problem #98

Aug 062021

Town & Country

  • miles
My Town and Country had its transmission fail. An independent transmission shop and the dealership service department both agreed that it was the hydraulic pump which failed. according to Chrysler the vehicle does not fall under the recall associated with NHTSA Campaign Number: 16V461000, but the failure seems to be the exact same thing.

- Pasadena, MD, USA

problem #97

Aug 132021

Town & Country

  • miles
On August 13, 2021, while driving at about 60 miles per hour, the vehicle lost power and power steering. Air conditioning continued to work. I was able to coast, move over to the right lane, place the transmission into neutral and restart the engine. I then placed the transmission back into drive, increased my speed and resumed my trip. This occurred previously on August 15, 2017, resulting in Complaint Number 11047478 being filed with your department.

- Austin, TX, USA

problem #96

Aug 052021

Town & Country

  • miles
As I was driving about 45MPH my car dropped down to a lower gear. It stayed there until I pulled over and turned off the car. I started it back up and it was fine. It ran good for about two miles or so and did it again. I stopped into a Chy dealership and they said it was the solenoid in the transmission. They said they had problems with this on other town and country vans. My van only has 72000 miles on it.

- :Seneca Falls , NY, USA

problem #95

Jul 192021

Town & Country

  • miles
My van only has 59,400 miles on it. We were on vacation stopped at a stoplight, when the light turned green, I stepped on the gas pedal, the engine would rev up and there was a high pitched sound, and then the van would jerk forward. The van exhibited difficulty with shifting. No warning lights came on before this incident, only after the van started to exhibit difficulty shifting. Codes noted: P0734-Gear Ratio Error in 4th P0868-Line Pressure Low P0745-Gear Ratio Error in 5th P083B-LC Pressure switch rationality P1790- Fault Immediately After Shift P0944-Loss of hydraulic Pump Prime I had to have my van towed to a Chrysler dealership they noted that the transmission fluid pump line pressure was only getting to 25 psi and loud whine from pump. Debris noted in the pan. Transmission was replaced with reman due to debris in the pan and replaced trans cooler and flushed transmission lines. Had I kept driving my van, it could have easily stalled in an intersection. If that would have happened, my family could have easily been hit by on-coming traffic. There is a recall S44 for 2016 Chrysler Town and Country Vans for this exact thing happening to the transmission. I do not understand why my van is not included in the recall. My van only has 59,400 miles, this should not happen.

- Omaha, NE, USA

problem #94

Feb 232021

Town & Country

  • 70,000 miles
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle started to shudder and loss motive power. The contact stated that the heated steering wheel was extremely hot making it difficult for the contact to steer the vehicle. The contact also stated that the rear hatch would not open all the way when the button was depressed. The contact stated that the check engine warning light was illuminated on the control panel. The vehicle was taken to an independent mechanic where it was diagnosed with the transmission pump needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 16V461000 (Power train). The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.

- Nowthen, MN, USA

problem #93

Jun 152021

Town & Country 6-cyl

  • miles
Loss of motive power. Transmission slip, engine revs with no acceleration. Clunks in transmission. Clicks in transmission. No gears working. Not motive power cold or hot. Sudden failure with no previous symptoms. In town 25 mph. Inoperable. approx 67,000 miles. My VIN was not included on the Recall. My Van meets the Dealer recall specifications.

- Salina, KS, USA

problem #92

May 162021

Town & Country

  • miles
I was on my way home to Georgia from Ohio when before I got to Asheville NC my car started making a funny noise and had been doing so for about 30 minutes and it was starting to have a hard time shifting. The check engine light did come on but I was trying to look for gas also because it was the week there was a gas shortage going on and I was less than a quarter of a tank when I started to look for gas and the vehicle started acting up. Manage to find gas and my dad who is 81 looked but could not really see anything and we managed to make it to the exit where we were suppose to meet my dad's cousin for dinner and meet him for the first time and my dad seeing him for the first time in over 53 years. I barely got it to the gas station and he came and got us and we went to eat. I called my husband and him and my sister drove about three hours to get us and my husband to look at the car. I had gotten a hotel room for us (my mom and dad, granddaugher and I). My husband looked at it and was researching it while on the way up to Asheville. He drove around the parking lot and then he attempted to drive it to the hotel which was on the other side of the interstate and not even a half mile away and we barely got there and said he can't drive it home. It was not even shifting manually into the gears. The next day he got a ride to Asheville and rented a uhaul truck with a tow dolly and towed it home and the next day he took it to the transmission shop where we need a rebuilt transmission ours is gone. It is still in the shop waiting to be fixed was told it would be 3 to 4 weeks. This Tuesday it will be 3 weeks 6.8.21. We will have documentation of it being fixed once we get it from the shop. I could have been on the interstate and it could have just stalled thus causing an accident and possibly someone being killed because there was no warning the check engine light went on when I noticed I was having a problem with the vehicle.

- Monroe , GA, USA

problem #91

May 042021

Town & Country

  • 105,000 miles
The transmission hydraulic pump failed and caused complete failure of the trans at 105000 miles. The rocker arms failed at 97000 miles. The front lower aarm bushings failed at about 60000 miles. The rear slider doors don't lock and when the dealer tried to repair them they made it worse now the windows in those doors are failing. Also a code for thermostat housing popped up after the rocker arm repair. What a terrible vehicle. It's only 5 years old and I'm a stickler about maintenance.

- Apple Valley, CA, USA

problem #90

Apr 082021

Town & Country

  • 66,618 miles
The contact owns a 2016 Chrysler Town and country. The contact stated while driving 40 mph, the vehicle shifted into neutral independently and the vehicle started to decelerate. The contact stated that the vehicle kept shifting in neutral and back into drive while driving to his residence. The service vehicle soon warning light was illuminated. The vehicle was not yet diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 66,618.

- Findley, OH, USA

problem #89

Mar 242021

Town & Country

  • 77,000 miles
Car started to make a funny noise while driving and upon trying to pull over the car reached number 8 RPM's but wasn't accelerating. Then it jerked forward as I finally was able to shut it off. I was stuck on the side of the road with four kids in the car.towed to dealer and said a new transmission and transmission cooler are required for repair. The extended warranty I purchased for 75,000 miles is no longer valid and just expired as there are 77,000 miles on the car. Also the drivers side rear sliding door is stuck will not open manually or otherwise. This was discovered when trying to open the door while stationary to load kids in back.

- Arlington, TN, USA

problem #88

Mar 012021

Town & Country

  • 74,000 miles
The contact owns a 2016 Chrysler Town and country. The contact stated that the vehicle made an abnormal whining sound while driving at various speeds. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who replaced the drive belts however, the noise persisted. The contact stated that while her husband was driving 35 mph, the vehicle began shaking and stalled while approaching a traffic light. The vehicle shut off as the vehicle came to a stop. After several attempts the vehicle restarted. Once the contact's husband made it to his place of employment, he had the vehicle towed to the residence and then back to the same independent mechanic who diagnosed the vehicle with a defective trans-axle oil pump. Upon investigation, the contact discovered NHTSA campaign number: 16V461000 (power train) which she linked to the failure however, the VIN was not included in the recal. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.

- Orland Hills, IL, USA

problem #87

Mar 172021

Town & Country

  • 114,000 miles
As I was driving down the four lane my van started shaking at first it was for 1/2 second then got more frequent. At first it was at 50-60mph but now at all speeds. The check engine light came on and gave the code for a leak that I was told that it was so small it didn't matter. Then it gave a code of 0740 solenoid torque so I replaced and within 24 hours the engine light came back on and gave the same code. It is extremely scary when the van is shaking so bad as you are driving in busy traffic. Not sure what needs to be done. I've had this van less than 2 1/2 years. Very frustrated.

- Bean Station, TN, USA

problem #86

Jul 012020

Town & Country

  • 47,000 miles
Car shuts off while driving and at red lights front end struts are wore out transmission skips car rpms go up but want shift 9 codes

- East Dublin, GA, USA

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