The contact owns a 2016 Chrysler Town and country. The contact stated that while his wife was driving 50 mph, the vehicle stalled. The contact stated that the check engine warning light illuminated after the vehicle was parked. The vehicle was towed to jt's dodgeland of columbia (190 greystone blvd, columbia, SC 29210) where it was diagnosed as a hydraulic shift pump failure. The vehicle was not repaired. The contact referenced NHTSA campaign number: 16V461000 (power train) as a solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 70,000.

- West Columbia, SC, USA

Transmission pump fried and caused the transmission to not get enough oxygen so had to get a completely new transmission. Looked up and seen they had a recall on our year of transmission pump but according to the dealership our car wasn't included in the recall but the VIN number wasn't listed in the recall database but our pump still got fried. The vehicle is only 5 years old.... shouldn't be having transmission problems...

- Robinson, IL, USA

I was driving the vehicle on a level road. The vehicle was in motion and coasting. I pressed the accelerator and the engine revved up but the vehicle did not accelerate. I coasted into a parking lot and called called my usual mechanic to tow the vehicle into his shop. My mechanic said he thought it was a transmission problem and was beyond his level of repair. He towed the vehicle to shiftright transmissions. At the transmission shop, they discovered the transmission pump assembly was shattered. They had to perform a complete transmission overhaul. I retained the pump assembly as proof of the defect and repair. I believe this problem falls under recall reference # 16V461000

- Jeannette, PA, USA

La van SE quedo sin cambios de velocidad, sin fuerza; fue la trasmision la que SE descompuso. Estaba en movimiento cuando sucedi esto.

- Albuquerque, NM, USA

The contact owns a 2016 Chrysler Town and country. The contact stated that upon placing the transmission into reverse, the vehicle would not reverse as needed and that an unknown fluid began to leak from the vehicle. Due to the failure, the contact had the vehicle towed to an independent mechanic where he was informed the vehicle needed a new transmission. The mechanic replaced the transmission with a new transmission from an unnamed local Chrysler dealer. Upon return of the vehicle, the contact stated that while driving at 65 mph, the vehicle independently downshifted which caused the vehicle to abruptly jerk forward without warning. The contact immediately pulled to the side of the road and began to hear an engine knock upon restarting the vehicle. The contact coasted the vehicle into a service plaza where he had the vehicle towed to joey accardi Chrysler, Dodge, Jeep, Ram (909 S federal hwy, pompano beach, fl 33062). Once there, the contact was informed that the transmission was under warranty but not the engine. The manufacturer was notified of the failure and stated that the repair cost would be covered however, the dealer refused to repair the vehicle. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 147,000. The consumer stated due to the failure of the transmission, the engine was damaged as well.

- St. Augustine, FL, USA

The transmission pump seized causing a loss of hydraulic pressure.

- Chula Vista, CA, USA

The contact owns a 2016 Chrysler Town and country. The contact stated that while stopped at a traffic light and attempting to proceed, the vehicle failed to move. The vehicle lunged forward and stopped with the engine revving. The contact revved the engine up and slowly drove off the roadway at 3 mph. The contact thought that the issue was with the transmission. The contact had the vehicle towed to yochum Chrysler Dodge Jeep Ram (1270 South hart street road, vincennes, 47591, (812) 316-5381) where the vehicle was diagnosed with a transmission pump failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

- Plainville, IN, USA

The contact owns a 2016 Chrysler Town and country. The contact stated that while driving up an incline at 75 mph, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to moss motor company (1000 S cedar ave, South pittsburg, tn 37380) where they diagnosed the vehicle with a transmission pump failure. The contact then had the vehicle repaired out of pocket. Upon investigation, the contact discovered NHTSA campaign number: 16V461000 (power train) which he linked to the failure however, upon contacting the manufacturer, he was informed that his vehicle was not included in the recall. The vehicle was repaired at Chrysler dealer moss motors costing over $3,000. The failure mileage was 101,643.

- Crown Pointe, IN, USA

The contact owns a 2016 Chrysler Town and country. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate properly while pressing the accelerator pedal. The vehicle was taken to an independent mechanic who diagnosed and determined that the transmission pump failed and that the transmission needed to be replaced. The vehicle was not repaired. The local dealer cookeville Chrysler located at 1550 interstate dr, cookeville, tn 38501 and the manufacturer were notified of the failure. The failure mileage was 85,000.

- Moss, TN, USA

Driving down city road came to stop. Pushed gas pedal RPM's increased but vehicle did not move. Undrivable had to have it towed. No problems since new purchase till that day. States per my vehicle make model year there is recall for transmission pump failure. But when I put VIN number in no recall pulls up.

- Medina, OH, USA

The contact owns a 2016 Chrysler Town and country. The contact stated that while his wife was driving at 65 mph, the vehicle stalled with the check engine warning light illuminated on the instrument panel. The contact's wife was able to pull the vehicle off to the side of the highway. The contact's wife was able to restart the vehicle however, the vehicle would not move forward. Due to the failure, the contact's wife had the vehicle towed to christopher's Dodge Ram (16655 w colfax ave, golden, co 80401) where the vehicle was yet to be diagnosed. Upon investigation, the contact linked the failure to NHTSA campaign number: 16V461000 (power train) however, the VIN was not included. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 71,000.

- Lakewood, CO, USA

The contact owns a 2016 Chrysler Town and country. The contact stated that while driving, a loud noise was heard coming from the engine without warning. The vehicle was taken to two different independent mechanics who diagnosed a transmission failure. The manufacturer was made aware of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was taken to the shottenkirk Chrysler Dodge Jeep Ram dealer located at 200 Liberty blvd, canton, ga 30114, for a diagnostic test however, the technician stated that it would take a week to have the diagnostic test completed. The vehicle was not repaired. The failure mileage was approximately 80,000.

- Woodstock, GA, USA

The contact owns a 2016 Chrysler Town and country touring. The contact stated while driving 50 mph, the vehicle hesitated without warning. The contact stated he parked on the side of the road. The vehicle was not drivable. The vehicle was towed to an independent mechanic and the mechanic was made aware of the failure. The contact called the local dealer, hometown Chrysler Jeep Dodge Ram located at 228 S wilson St, vinita, ok 74301, (918) 256-6455, to notify the dealer of the failure. The vehicle had not been diagnosed nor repaired as of yet. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V461000 (power train) however, the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was 96,100.

- Grove, OK, USA

The contact owns a 2016 Chrysler Town and country. The contact stated that while her husband was driving at an unknown speed, the vehicle lost motive power and stalled without warning. The vehicle was towed to the jim cogdill Dodge Chrysler Jeep Ram located at 8544 kingston pike, knoxville, tn 37919, to be diagnosed. The contact was informed that there was metal shavings inside of the transmission, the transmission pump was defective, and that the transmission needed to be replaced. The contact was concerned about the cost of the repair. The vehicle was taken to an independent mechanic where the transmission was replaced. The manufacturer was made aware of the failure. The failure mileage was 90,000. Consumer stated vehicle was not part of the 2016 recall.

- Knoxville, TN, USA

The contact owns a 2016 Chrysler Town and country. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power and stalled without warning. The vehicle was towed to hayes Chrysler Dodge Jeep Ram of lawrenceville (719 duluth hwy #120, lawrenceville, ga 30046) to be diagnosed. The contact was informed that the transmission pump failed, which caused metal shavings and debris from the clutch plates to cover the inside of the transmission. The contact was informed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.

- Lawrenceville, GA, USA

Driving my daughter to soccer practice, my vehicle suddenly lost power, as I turned into a park entrance and came to a complete stop behind other cars waiting to park. (please note that moments before I was driving on city streets and highway). After coming to a complete stop, when I pressed the gas pedal the car would sputter and jerk but did not move forward. I was almost rear ended. Van would not move. I was in a stop and start situation in the parking area of a park. Upon leaving the park, I tried to drive but the van but it would not move forward. I had the van towed home. The car was evaluated by a certified Chrysler technician who informed me that I needed a new hydaulic transmissiion pump, consistent with a recall on my year, make and model. However after further investigation I was told that my vehicle did not qualify for repairs under recall S44 as my VIN number was not recalled. Please include my VIN in this recall. The vehicle is currently being held at the Chrysler dealership in lawrenceville, ga.

- Lawrenceville, GA, USA

The contact owns a 2016 Chrysler Town and country. The contact stated that while driving at various speeds, there was an abnormal sound coming from the vehicle with the accelerator pedal depressed. The contact stated that while moving off from a traffic light, the vehicle failed to exceed 10 mph with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was subjected to a recall. Zeigler Chrysler Dodge Jeep Ram of plainwell (1186 M-89, plainwell, mi 49080) and zeigler Chrysler Dodge Ram (3939 stadium dr, kalamazoo, mi 49008) were contacted and informed the contact that the VIN was not subjected to a recall. The manufacturer was also notified of the failure and confirmed that the VIN was not included in a recall. The contact linked the failure to NHTSA campaign number: 16V461000 (power train) however, the VIN was not included. The vehicle was not repaired. The failure mileage was 103,000.

- Kalamazoo, MI, USA

At 61,609 miles "the torque converter came apart" ruining the transmission. The vehicle would not engage in gear; when driving it would not stay in gear. This occurred without warning while I was on the road and almost caused an accident since the vehicle slowed down suddenly and without warning. In addition to needing a new transmission, I was told the "combo cooler" also needed replaced.

- Nottingham, MD, USA

Driving on city street, transmission started making a whining noise and lost power.

- Cape Girardeau, MO, USA

While driving the car, the wheel locked and was unable to break. Had to slow to stop. Vehicle was brought in to dealer to repair.

- Ewa Beach, HI, USA