10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
57,832 miles

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« Read the previous 20 complaints

problem #65

May 202020

Town & Country 6-cyl

  • 98,000 miles
I was driving my car and lost power due to transmission not shifting or shifting hard. Engine will rev up to 4K rpms before it shifts into gear. The car does it from a stand still position to a moving state. It doesn't matter if it is city street or highway. I have been reading about a lot of these issues.

- Wilmington, OH, USA

problem #64

Apr 202020

Town & Country

  • 98,835 miles
I was driving my care when the vehicle stopped moving in the middle of the road. The car would either not go into gear or when it would it would shift extremely hard. Sometimes the car would rev to 3-4 rpms but would not go anywhere while other times the car would be driving and then RPM very low, very suddenly. Although my car is not showing a specific recall when a VIN search is completed, I did find a large amount of complaints which were very similar to mine and those vehicles were same make and year.

- Richmond, IN, USA

problem #63

Dec 192019

Town & Country

  • 66,000 miles
The transmission stopped working while driving and in motion. I was unable to move away from oncoming cars because I had no propulsion. I was in a street turning left and oncoming traffic was coming down the hill.

- Boyds, MD, USA

problem #62

Feb 202020

Town & Country

  • 70,000 miles
As others have described, I am going through the same issue with my vehicle. I was driving with my family to dinner about an hour away and as soon as we got off the highway the car shut down as I went to break. I had the car towed to the dealership where they scanned the car and the code came up as pump failure in the transmission. The dealership and the manufacturer have both told me there is no recall on this vehicle. Yet every one in this complaint forum for this specific vehicle have said they have looked online to check for recalls and one of the recalls for the 2016 Chrysler Town and country is a transmission pump failure. Are other websites that run VIN checks giving out misleading information or is it that multiple people with this vehicle are all having the same issue with there car stalling out and losing motive power. The NHTSA should be taking this matter seriously. You say right on your website that this stuff fuels you. Start fueling away until some one gets injured or dies because of this issue. Check out vehiclehistory.com this year model and make. It shows it right on there the recall that every one of us seems to be having in this complaint forum. Yet no one can find a history of the recall. Transmission pump. Loss of motive power. Its right there. Is the website lying" why was 20,000+ cars affected? where are the answers we are looking for"

- Auburn, ME, USA

problem #61

Feb 272020

Town & Country

  • 69,000 miles
When I reach 40-50 mph my car will not shift and it sounds like I am running over ridges in the road. Took it to dealership and they said I need to rebuild my transmission because of the torque converter. It was not throwing out a code at all. Quoted me $2,600.

- Dawsonville, GA, USA

problem #60

Nov 152019

Town & Country

  • 86,000 miles
The contact owns a 2016 Chrysler Town and country. The contact stated that while driving at various speeds without warning a loud whining noise was heard with the vehicle unstable power control. The contact pulled over and restarted the vehicle and the vehicle operated as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission was defective. The vehicle was not repaired. The failure recurred multiple times. Lindsay Chrysler Dodge llc, located at (809 Missouri ave, saint robert, mo 65584 (573) 336-3000) was contacted and informed of the failure. The contact referenced NHTSA campaign number: 16V461000 (power train) as a possible solution however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

- Waynesville, MO, USA

problem #59

Feb 262020

Town & Country

  • 100,000 miles
While we are driving the vehicle will start to jump around and we have to take our foot of the pedal. Then when we are going up any kind of hill or mountain we loss power and almost come to a complete stop even when we press the pedal all the way to the floor. The amount of speed we loss is very unsafe and very alarming. How is there not a recall on this, I have seen story after story about this. It happens to us every single day, there is not a day that we don't have this issue with this vehicle.

- Copperhill, TN, USA

problem #58

Oct 092019

Town & Country

  • 60,000 miles
The vehicle jumps when shifting gears and shutters. It will down shift and upshift suddenly at inappropriate times. This happens while the vehicle is in motion, throughout the entire gear range and varying speeds of increasing, decreasing or steady speeds. This began around 60,000 miles on vehicle. It is a continuing issue that has become more consistent and prominent over the past 6 months.

- Canton, GA, USA

problem #57

Feb 122020

Town & Country

  • 44,000 miles
I was driving my van and started to feel it shimmying. I pulled into a parking lot and the check engine light came on. The van idled rough, so I took it to my local Chrysler dealership. They said that the code read as a misfire on cylinder 4. they checked my spark plugs and coils and did some switching around. The engine light went off. That night, I was driving and the engine light came on again. The van started shimmying hard, and I had to drive very carefully, as my RPM's dropped to 500 the whole drive home. The next morning I brought it back to the dealership, and they looked at it again to see what the issue was, and it ended up being a bad cylinder head. It may be a week or so before they can get the part in as it is on national backorder.

- Lonedell, MO, USA

problem #56

Jan 312020

Town & Country

  • 99,896 miles
My vehicle broke down while driving down a main road. Vehicle started stuttering and stop moving in the middle of the road. I had to be towed from the middle of the road. The mechanic told me it is the transmission pump that had seized and failed. He also said there is a recall on my year vehicle. My vehicle VIN is not included in the recall but it presenting with the exact same problem as the stated in the recall. My vehicle also has a cracked left cylinder head. Vehicle began shaking at idol. I brought the vehicle into the shop and was told it is code P0304 cylinder 4 misfire. I was told the left cylinder head needs to be replaced. Was told by mechanic this has been an ongoing problem with this particular engine but no recall issued for my vehicle. I believe that both of these issues should be covered under the recall. My vehicle was purchased at a Chrysler dealership and I've only had it for 2 years. I have maintained it well and had all services performed on the vehicle since I've had it. In its state it is no longer drive able and the cost of repair exceeds the vehicles worth, making it a total loss.

- Mansfield, MA, USA

problem #55

Jan 252020

Town & Country

  • 75,118 miles
The contact owns a 2016 Chrysler Town and country. The contact stated that while driving at an unknown speed, the vehicle lost power. The failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the transmission pump needed to be replaced. The technician stated that there was a recall (NHTSA campaign number: 16V461000 (power train) the dealer was not called. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 75,118.

- Minooka, IL, USA

problem #54

Dec 302019

Town & Country

  • 114,883 miles
The contact owns a 2016 Chrysler Town and country. The contact stated that while driving approximately 55 mph, the transmission failed to shift as intended. The check engine warning light illuminated and the vehicle lost motive power. The contact also stated that there was evidence of transmission fluid on the rear windshield of the vehicle. The vehicle was taken to courtesy Chrysler, 8455 mall pkwy, stonecrest, ga 30038, where it was determined that the transmission pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The approximate failure mileage was 114,883.

- Covington, GA, USA

problem #53

Jan 032020

Town & Country

  • 108,000 miles
The contact owns a 2016 Chrysler Town and country. The contact stated that after the vehicle was shifted into drive, the vehicle moved forward and then came to an abrupt stop. The contact stated that the transmission failed to engage. The vehicle was towed to an unknown Chrysler dealer to be diagnosed. The contact was informed that the failure of the transmission hydraulic pump to operate as intended caused damage to the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not included in NHTSA campaign number: 16V461000 (power train). The manufacturer was informed of the failure. The failure mileage was 108,000.

- Neptune Beach, FL, USA

problem #52

Jan 032020

Town & Country

  • 108,000 miles
The contact owns a 2016 Chrysler Town and country. While going through a drive thru lane, the vehicle stalled. The contact was concerned that the failure might be caused by the transmission. The contact stated that the rpms revved up; however, the vehicle failed to respond. The vehicle was towed to jacksonville Chrysler Dodge Jeep Ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (877) 677-5782) where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was 108,000.

- Neptune Beach, FL, USA

problem #51

Jun 012019

Town & Country

  • 80,000 miles
The contact owns a 2016 Chrysler Town and country. While driving 30 mph, the vehicle seized. There was no warning indicator illuminated. In addition, all the doors locked on their own. The contact was able to restart the ignition and drive to his destination. The vehicle was taken to lakeland Chrysler Dodge Jeep Ram (located at 2875 mall hill dr, lakeland, fl 33810, (863) 687-2501), but they were unable to duplicate the failures. The vehicle was not repaired. The contact associated the failures with NHTSA campaign number: 16V461000 (power train). The manufacturer was not notified. The failure mileage was 80,000.

- Lakeland, FL, USA

problem #50

Dec 042018

Town & Country

  • 61,000 miles
The contact owns a 2016 Chrysler Town and country. The contact stated that the vehicle stalled without warning after it came to a complete stop. The contact called state line Chrysler Dodge Jeep Ram of Kansas City (1001 w 104th St, Kansas City, mo 64114) and was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered NHTSA campaign number: 16V461000 (power train), which he associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 61,000.

- Raytown, MO, USA

problem #49

Dec 012019

Town & Country

  • 82,000 miles
I heard a whining from the engine after traveling at highway speeds. Checked engine with no noticeable cause. After traveling further, the check engine light came on and the whine got worse. Took it to the dealership the next day and was informed that the transmission pump had failed.

- Shelby Township, MI, USA

problem #48

Nov 232019

Town & Country

  • 70,881 miles
The van lost power and would not shift above first gear. It would rev the rpms as if it were in neutral. It altogether quit moving once I was able to get it back into our neighborhood.

- Johns Island, SC, USA

problem #47

Nov 062019

Town & Country

  • 60,000 miles
Vehicle's tipm module failed, causing the vehicle to stall to a stop on a busy street. Hazard lights did not work. Transmission shifter locked itself in park. All cluster instrument warning lights were on. Uconnect sound system off. Power windows and locks disabled. Sliding doors locked and disabled. Engine remained running with key out of ignition. The vehicle's complete tipm failure, which also controls the hazard warning lights (which should be on an isolated circuit), contributed to a three car accident.

- Port Saint Lucie, FL, USA

problem #46

Nov 042019

Town & Country 6-cyl

  • 102,750 miles
The contact owns a 2016 Chrysler Town and country. While the contact's husband was driving 40 mph, the transmission seized and the vehicle shut off without warning. The contact's husband was able to coast the vehicle to young Buick GMC (2010 E main St, owosso, mi 48867, (888) 399-4101), but it could not be serviced because it was not a GM vehicle. The vehicle was then towed to an independent mechanic where it was diagnosed with transmission failure. The contact was quoted a repair estimate of $4,000. The contact associated the failure with NHTSA campaign number: 16V461000 (power train). The manufacturer was notified of the failure and informed the contact that her vehicle was not included in the recall. The contact called slingerland Chrysler Dodge Inc (3640 E M 21, corunna, mi 48817, 989 743-6331) where she was given another rough estimate of $5,000 for the repair. The vehicle was repaired. The failure mileage was 102,750. The consumer stated the manufacturer assisted with paying a portion of the repairs.

- Chesaning, MI, USA

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